12899 comments found.
how to remove Product description page links from product category list page ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
We provide technical support via our forum only. Please, create a topic on our specialists will help you asap.
Kind Regards
Hi,
Is there a way to hide the variable products price with highest value and show only the least value in the shop page…?
Hello,
Try to enable “Hide “to” price” option in Theme Settings -> Shop.
Kind Regards
Hi, the Theme is great!! Sorry that my support is expired, but in my defense, I have bought two licenses 
Could you help me with a simple question?
For the website that I’m doing in Spanish, I only have one sentence left to translate.
“LOAD MORE POSTS” and “LOADING”.
Is there a way to translate it without installing a plugin?
Thank you!
Hello,
All texts like this can be translated with Loco Translate plugin. Note that you can uninstall the plugin after the translation.
Kind Regards
Oh. I did not know that you can uninstall and keep the translation. Thank you very much!
https://dribbble.com/shots/6559622-Runway-Experience-Marc-Jacobs
Hello,
Thank you for your feature request!
Kind Regards
Hope to see this come true!
Hello,
Is this Theme compatible with Masterstudy Plugin
Hello,
We didn’t have a chance to test our theme with this plugin yet. If you will have any problems, contact us and we will do our best to help you or return your money back.
Kind Regards
I will buy soon. I hope to help me in this point ..
https://prntscr.com/umfjqtIn the attached picture there is a determination of the departmental area Scroll down the menu disappears, which is excellent But when you get to the top of the page, the list still appears How can I hide it .. When you pass the mouse over it, it appears and when it moves away it disappears I really hope you can help me
Another question .. Where can I change workbooks and lists down at the bottom of the page before copyright
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I did not purchase and I will buy the feature But I want to help me in this matter I hope you will help me in this point
You can create a topic on our support forum after purchase and our team will do our best to help you with theme-related questions.
Kind Regards
I found the solution here Thanks for the nice forum And thanks for the most wonderful theme
HI! I have purchased Basel theme. I am also interested to buy this theme as well. When will you rum promotional offer for this theme? Thanks, Vineet
Hello,
Thank you for your question. Currently, we don’t have any plans for a discount on our themes. Probably, we will reduce theme prices on the next Black Friday.
Kind Regards
Sorry I forgot to buy…. Do you have any plan to offer discount on this new year?
Sorry, but we don’t plan any discounts in the nearest future.
Thanks for your reply… one last question… One of my friend purchased this theme from his own themeforest account. I want to buy this from him. So, is there any way through which I can transfer this theme in my themeforest account?
Unfortunately, there is no way to transfer the license between accounts. The only option is to get his account.
How to remove all demo content ( specially images) after replacing required content like product data ?
Hello,
You need to go to your Dashboard and remove all images from the media one by one. There is no automatic mechanism to remove the dummy content, unfortunately.
Kind Regards
Hi, Google speed Index is getting very poor after using the theme. It’s 16 on mobile and even google started showing it in search console. Is there a way to improve it in theme updates?
I tested one of your demo as well and results are same. Big worry.
Hi,
Google usually scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you to test it on a few mobile devices and you will see that there are no real performance problems. Also, read this article from WP Rocket team that has a huge experience on WordPress optimizations https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve
Regards
Hello,
Our theme’s swatches look a bit different and you can see them on our demo. You can try to customize them with a simple CSS code.
Kind Regards
Do you have plan to add ready made block for elementor like wpbakery?
Hello,
Yes, we will create such a library for Elementor too. Unfortunately, we don’t have any ETA for this and can’t guarantee that it will be implemented very soon.
Kind Regards
Hello, I m interested in your theme, can you please tell me how many plugins you have used for grocery ? average loading time? All the plugins included in the theme price? right ?
Thank you
Hello,
We use only included plugins Slider Revolution and Elementor. All feature you see on that home page come with our theme and you don’t need to purchase anything extra.
Kind regards
Hi, I could not open a ticket in the forum because the support time has expired. I use “WPBakery> Theme elements> Information box”. The shortcode “[sku]” is working. But the “Information box” shortcode does not work. I need to run this link “https://domain.com/[sku].rar”. Video: https://monosnap.com/file/1lNKhqIiehhOtyFcLnjZVsOVVXNobE
Hello,
Shortcodes are not supported by those fields. They can be used only in the content of the information box. Otherwise, you will have to customize this element and use “do_shortcode()” function to add shortcodes support for any field you need. Sorry, but such customization is out of our theme support scope.
Kind Regards
After updating the theme, rounded buttons are not working in Theme setting > Style and colors > Button
Hi,
Please, describe to us your problem in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
does anyone know why woocommerce (or yoast) breadcrumbs do not appear on the category or sub category pages?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hey! I want to use this theme for Artwork design. When anyone uploads any art then the background or wall should change dynamically. Is it possible with the theme?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi, is any option to change the short description position after ADD TO CART button?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hey i have through the comments by any chance is their anyway you have started giving support with any plugin for email and mobile number verification in forms as well as for login otp ??
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello!
We have 2 questions, please.. 1) How i can disable sticky canvas sidebar at products pages and put it after the main content? 2) Favicon – we changed it, but google and yandex still show yours… what can i do ?
Hello,
1. This option can be globally disabled for your shop pages in Theme Settings -> Shop -> Sidebar & Page title.
2. Be sure that you have uploaded the favicon via Appearance -> Customize -> Site identity. It may require some time to update this information on search engines.
Kind Regards
About 1 – There is the settings of this options ? http://joxi.ru/eAOwlGhpyx7wAo there ?
To see these options and disable them you need to temporarily activate the sidebar https://prnt.sc/uivtrv
