For theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

For theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

Please check our documentation and video tutorial for how to install theme.

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

Yes, you can but you need to purchase multiple licenses.

Thanks

For theme update please check our KB article https://bit.ly/2YywlSR

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

Please check our Medical demo where we have showed our functionalities. If you need additional functions then you can use any plugins according to your need.

You can translate our theme into any languages to using translate plugin.

Thanks

Hi,

1 license for 1 domain only. For one more domain you need to purchase another license.

Thanks

For the Elementor issue please clear cache from everywhere such as browser, cache plugin, CDN, etc. For theme update issue if you are trying to update from version 5.xx to 6.xx then check our KB article very carefully https://bit.ly/2YywlSR

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Thanks! I keep forgetting that I cannot update my theme as the website was built on your version 5.2 and to upgrade it would mean I would have to build the website all over again (not ideal). Will any new updates of elementor break the site on theme version 5.2?

If you face any issue for new updates of Elementor, you just need to clear cache from everywhere.

Thanks

Hi,

Please clear cache from everywhere such as browser, cache plugin, CDN, etc. For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

We have released new version 6.1.9 please install this.

Thanks

These themes as well, perhaps it would be important that customers notify them via email that we have purchased the theme.

Thanks.

Why do you want to reset, please briefly explain, thanks

Because I want to change my domain URL, Move my site into a new domain name

Please remove the theme completely from the old domain then get back to us for reset.

Thanks

Your support session has expired. So please renew support first so our team will assist you, thanks

For problems with theme updates, i cant keep renewing support! I built the entire site from scratch again based on latest theme files. Now its again showing purchase code not registered and hiding all the theme options. Pls fix these bugs – its getting really annoying.

There is no bugs, It’s showing because you have updated to the latest version without deregistering the license, so your site needs to verify again. I have reset your purchase code it should work now.

Thanks

Hi,

The license needs to activate to the live server only. For the local environment, you don’t need it. If you can’t log in with your Envato account then please use your email address instead.

Thanks

Hi,

Your license has been deregistered. For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

Thanks for your interest in our theme. Let me answer your questions below.

1. Yes, our demos built with Elementor.

2. Yes, our theme supports the Polylang plugin.

3. Yes, we will help if you fail to follow our documentation.

4. We keep updating our theme regularly so there is no big problem has in our theme. Please make sure your server meets the requirements to run WordPress theme before purchase.

For more information please check WordPress recommendation here https://wordpress.org/about/requirements/

Thanks

Hi,

Please go to Theme Options > Header > Menu > Menu Button > On

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

For theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Thanks. Have created the ticket. Look forward. Thanks

If you have created ticket please check your inbox / spam box for the reply or login to the support portal for any response.

Thanks

Hi,

I have checked your account and I can see you have purchased two licenses but trying to using theme more than two sites, please remove the theme from other sites then get back to us with the two domains where you will use two licenses.

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thanks

Hi,

To use the theme to another domain you need to purchase another license. As you have purchased a regular license for one site only so you can’t use the theme more than one site. I can see you have installed the theme to one staging site then deregistered already.

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

I must purchase another license for 28$ ?

If you want to use the theme for one site then you don’t need to purchase any more license but if you want to use the theme more than one site then you need to purchase more licenses.

For more details about licensing please check here https://themeforest.net/licenses/standard

Thanks

Hi,

Thanks for your query.

Here the settings of Portfolio https://prnt.sc/tmrko5

Here the style of Portfolio https://prnt.sc/tmrk9t

Thanks