12900 comments found.
Hey, please check compatibility on version 5.2.0 with TM extra product options. I’ve just updated the theme few minutes ago and some elements on TM extra product options disappeared on the product page.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
First at all congrats for this awesome ecommerce theme. It´s simply incredible.
I have a pre-purchase question.
I would like to develop a catalogue site where prices will not be visible.
Our idea consist on create a catalogue type site in a first phase, without prices or ecommerce pages modules… and in the future, if convenient, create a typical online store.
Is this possible with WoodMart?
thanks,
Hello,
Thank you for your comment.
Yes, you will be able enable the catalog mode on your website and hide prices for some time. You can disable and enable this at anytime. Contact our support after the purchase and we will help you to do this.
Kind Regards
Hello,
I know my support expired but there but could you check an issue?
Top menu icons are displayed correctly when logged in. However when logged out the icons change to wrong ones.
https://ibb.co/3M03T7MThank you very much!
Hello,
Please, disable all external plugins, cache and CDN (if used) and send us your website link so we can check.
Kind Regards
Hello,
Yes, the caching plugin was causing the issue. So far it got fixed. Thank you!
Kindest regards!
Great, we are glad that you sorted it out.
Hey guys, hope you’re doing well.
I was wondering if is possible to add a search filter to the portfolio elementor module? I’m already using the category filter but I’d like to add an instant search, like filtering by jQuery. But can’t make it work, do you know if it’s possible?
Thanks
Hi,
Sorry, but there is no such option in our theme and WordPress by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
I want to purchase this theme for my website. But can I first test it on my staging site and then use it on my other website?
Hello,
Thank you for your interest in our theme. Yes, you can install it on your staging environment first and then move to live without any license issues.
Kind Regards
Love this theme it’s ace but it would be amazing if the Section Title element had an option to choose base font size and then add VH font size option which adapts to the viewport in percentage. This will be the future of web as there are so many screen variations so makes sense. Possibility maybe in a future version?
Hello,
Thank you very much for your comment. We will consider this as a feature request for our updates.
Kind Regards
Is it a problem to directly update from 4.1.0 to 5.2.0? Do you have older versions for download?
Hello,
Yes, you can update the theme following our tutorial here https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/
Kind Regards
I make a purchase at “2020-09-09” and now i need support so i try to register .. and it saying “Purchase code is already in use” . Who should i contact regarding this issue . Thanks
Hello,
Please, send us a message via the contact form on our profile page and provide your purchase code so we can check the account for which this code is registered.
Kind Regards
My issue is Add to cart [ green section ] is hiding the image pic…
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Is the “handmade” demo the only one that works on a multi-store settings or do the other starter templates work too? If not, is it simply because a few pages are missing and need to be added manually (eg: store_list) or is the incompatibility deeper than that? Thanks.
Hello,
All our theme demos are compatible with multivendors plugins and the Handmade version is just an example.
Kind Regards
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Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Grocery Demo did not show rest demo is show. why?
kindly help me …. what is the reason?
Hello,
Please, send us a screenshot of the problem so we can better understand the problem. We tested this page from our side but don’t see any problems.
Kind Regards
see this link- https://prnt.sc/uqhuql. I want this theme- https://woodmart.xtemos.com/demo-grocery/demo/grocery/ but all theme available but this is not showing.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hey. I want to know that if i purchase this theme, then can I use it in N numbers of websites or only 1 or 2?
Please help.
Thank you
Hello,
One regular license allows you to use our theme for one website. So for multiple projects, you will have to purchase one license per domain.
Kind Regards
So, how much would it cost me to buy another license?
All licenses have one single price of $59.
do you support wcfm?
Hello,
Thank you for contacting us. Yes, our theme is fully compatible with WCFM plugin.
Kind Regards
Hello, I was supposed to contact to your support team to fix my website issues, but I could not findout any email to reach your team, as well as the forum commenting is turn off. please help. TIA
Hello,
You should be able to register and create a topic on our support forum here https://xtemos.com/forums/forum/woodmart-premium-template/ If you have some problems registering there, please, send us some screenshots so we can understand what is wrong there.
Kind Regards
hi sir , i cannot find the settings of prodcut checkbox, like some person want , insatllation, he can check that , if he want camera , he can add camera , plz look screenshot , https://ibb.co/ZxPxTVm plz tell me the settings , thanks
i want to change Tabe setting , i put specification tab, that is in last , i want to put in second , how can i put that , Plz look screenshot https://ibb.co/6B5V80j
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
As for the tabs, you can customize them in WooCommerce as per the plugin’s documentation https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
can you guide me plz , where i have to put this code, in css file or somewhere else
This article contains all the necessary information. Please, read it and follow the instruction carefully.
Hi, I’m interested in your theme.
1. What filter plugin are you using there?
2. Is it included with theme or need to download / buy additionally?
Thank you
Hello,
Thank you for your questions.
1. We don’t use extra plugins for that. All filters you can see on our demo are provided by our theme.
2. Yes, it is included in our theme.
Kind Regards
FILTER Nice theme! In the live version af the theme I found that when I filter products I CAN’T choose: - Show 24 items AND - Show 12 grid
When I choose 12 grid show, it goes back to SHOW 12 ITEMS.
Why is that?
Hello,
What exactly do you mean by 12 grid? Please, send us some screenshots so we can understand the request better.
Kind Regards
Hi there… I’m sorry, I counted it wrong – my fault. The options are: lines, 4 items grid, 9 items grid and 15 items grid. It’s 16 items grid.
I’m sorry. My fault. Best regards
So what is the actual problem about that? Do you have some screenshot to understand it better?
hi sir how can i change main menu text color, i tried i cannot find , look screenshot https://ibb.co/9cSXhvY
Hello,
You need to switch to light color scheme for the last row in this header. You can do this via Dashboard -> WoodMart -> Header builder.
Kind Regards
sir i checked already there, there is no any option to change ( main menu ) color .
You need to change the color scheme for the header bottom row, not for the menu separately.
Hi, I want to install on this site https://dolapciyiz.com/ Where can I find the version of the theme related to furniture?
Hello,
You can install any of our demo versions via your WordPress Dashboard -> WoodMart -> Base import.
Kind Regards
