79 comments found.
I urgently need to build an online site for a client who has been closed due to Covid19 lockdown Your theme seems to do everything I want but I have one key question I need answered.
For some food products there will be choices the customer will need to make e.g. eggs scrambled or eggs fried, and the choice will not affect the product price
For some food products there will be a base product e.g. a pizza with a base price and then optional toppings which can be added, each one having a different additional price.
Can your theme do both of these?
I will need answer within the 1 business day you stipulate as I need to find a solution today.
Thank you, Steven
Hi, thank you for the great questions. Our theme is compatible with the WooCommerce plugin. The first feature is supported. The second feature can be added with the WooCommerce extension: https://docs.woocommerce.com/document/product-add-ons/
Hi, Sticky Header not working for mobile?
Hi, it can be enabled for mobile devices.
Do we get images with the theme ? we need our site exactly like your theme demo.. Is it possible ?
Hi, After installation of the demo content you will get exactly the same site as our demo.
I would like to be able to choose the size of the pizza on the product card and buy toppings.
When the user selects a large pizza, the price of the toppings will change.
It can be done?
Hi, i can migrate my site from one hosting to another with one license key? or i have to delete the original site, and upload a backup of the site in a new hosting?
Hi, yes you can migrate it. If you have some additional questions, we are happy to answer it via the support forum.
Since the “Redux” plugin had a new update the theme is not working correctly. Countdown does not work the cart button does not work. I get a email from my wordpress and it tells me it has problems with the Redux plugin it worked fine 2 weeks ago.
After today’s theme update everything works fine again, thank you.
Great! Thank you for your patience. This tool allows you to get a notice when the theme can be updated: https://envato.com/market-plugin/
Hi there – any chance there is a shopify version of this theme i can purchase?
Unfortunately, we don’t have a Shopify version of this theme.
Hi, i’ve installed the demo content, it all worked out, but the demo images in each page are not visible in the site, i can only see them when i get into elementor to edit each page, the same happens with the portfolio page and the shop page, can you help me out with this?
Thank you for contacting us through the support forum. It is a faster way to get help.
I have installed this on a blank Wordpress site and few of the pages are okay but the main page has totally messed up. Do I need do install or do anything else?
Be sure to submit a ticket to our support forum to get the fastest help with resolving your issue: https://webgeniuslab.ticksy.com/
Note: We provide support only via the Support Forum.
Hi! I’m using three days this theme and suddenly both of home page(burger and pica) fell apart, I made changes only on home-1 and that was only text editing and changes pictures, and everything has worked properly so far. Everything was fine yesterday, but today both of home page and gallery are broken. Every changes that I made was through Elementor. Do you know why I have this problem?
Be sure to submit a ticket to our support forum to get the fastest help with resolving your issue: https://webgeniuslab.ticksy.com/
Note: We provide support only via the Support Forum.
Hi great job!, Questions: 1.Does your theme have order tracking? 2.Does your theme support dokan or other multi vendor system? Thanks!
Hi,
1. Unfortunately, our theme doesn’t have this feature.
2. We don’t test our theme with similar systems.
Besides, our theme is based on the WooCommerce plugin. As far as you know the WooCommerce plugin has a lot of extensions.
Hi,
I want to build my webshop with your template I bought in otcober last year.
Now I have the issue when I tried to reduce the price/amount font-size to 10px the regular price also changes to 10px because of the same class like the regular price. Maybe you could please make a class for the price/amount, tax and shipping information so they all have the same size? I have an example for you if you need something,
Maybe you can tell me how to do it?
Thanks a lot in advance and kind regards,
Ana
Hi, Thank you for your question. We provide support via the support forum. Please Submit a ticket there.
Sure, I tried. But I bought in in october and I can´t submit a ticket, because the support has ended.
Unfortunately, We don’t provide support via comments.
hi, I open a ticket to the support but nobody answer! what I must do?
Hi,
Response time can be up to 1 business day. Thank you for your patience!
Support working hours: 8.00 – 17.00 CET ( Monday – Friday )
I’m thinking on buying this theme.
In the shop, can you view the products as a list? If so, is there a possibility for me to see it?
Hi, we provide support services via support forum. You need submit a ticket to get help.
Hi, I love your theme but I got a few things.
1. How do you edit the mini cart links for “view cart” and “checkout” ? the buttons bring you back to the homepage right now.
2. Do you have a shortcode to display product only on a category? if I use the default woocommerce shortcode it used the woocommerce css so it looks ugly. Elementor Pro doesn’t have this function u can only choose certain products to show. Maybe got a shortcode that uses your css.
Hi, please submit a ticket to our support forum. Our specialist will help you.
Hello, I have just tried to install the theme and it says that the installation failed and that the style.css is missing
I have asked a question on how to move the categories ABOVE the shop for mobile devices, as the client what have to scroll through 12 burgers when he actually wanted a sandwich, so its common sense to put the categories at the top, unfortunately the author seems to answer easy questions on the forums but nothing difficult.
Response time can up to 1 business day. Thanks for your patience!
Custom Attributes wgl combo menu – In wgl combo menu when add Custom Attributes to link these attributes are not reflected or added, see this image please.
https://prnt.sc/s43xb2I ALREADY CREATED THE TICKET BUT THEY DO NOT ANSWER IT, PLEASE HELP
The answer was provided. We will ad this feature in next update.
hi thank you for you great theme , can you explain what the Side Panel Settings or where i can see an example of them?
Good afternoon! I’m interested in: 1. is the topic translated into Russian? 2. Does wpml support? 3. what is the speed of the theme on google page speed on mobile devices and desktop version? if possible – write the addresses of sites that work on this topic (pizza, burgers) 4. is there a secondary menu? 5. is there a possibility inside the product card to raise the button – add to the basket above? 6. What is the principle of displaying related products? Showing products from this category or random? 7. Will pizza, burger, beer category icons be displayed as shown in the demo?
Hi there! I’m really having troubles trying to change some of the product carousel’s settings. On homepage, for example, whenever you hover over 1 of the 4 products shown it has a mirror effect and I can’t seem to find where to change this effect so it changes between two images instead of just “transforming” one; also, since my customers’ language is Spanish, the “Read More” button’s text should be changed and I don’t know how (I’ve even gone through the CSS files and had no luck). Please help me with this. Thank you!
Also, when I add a new Product Category it doesn’t show up with the others, and so when I try to filter products on the carousel settings I can’t and I have to do it under one of the current Categories as “Burgers”
Thankfully you’re here to help your customers! It has been almost 3 weeks.
Hi, please submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
We will help you immediately!