40 comments found.
During testing, I found that when installing and activating the WPBakery Visual Composer plugin required for the template, it gave an error to the entire site. After that, it was impossible to log in even to the admin panel. When this occurs, an error occurs in the Mascot Core plugin – Dentro WP on line 680 (arguments in /home/rafaelzp/rafael.zp.ua/1/wp-content/plugins/mascot-core-dentro-wp/lib/plugin-core- utility-variables-functions.php on line 680)
Hi, sorry for your issue. I have approved refund request. Thanks
Hi! I’m trying to import demo data but it doesn’t work. Can anyone tell me how you did it? I have already installed all the plugins and I have 7.3 php version. I see that it’s a common problem, why dont’ you include in the knowledge base the instructions to import it in a manual way? Because it takes long time to get an answer and I can’t do anything!!!
Hope this problem is resolved.
Issue is fixed.
hello, I have a problem with installing a theme. It cannot be achieved the import, after import it entres a loop.
Hi, i am checking and giving reply soon.
Hi we have problem with slider revolution in your theme , it doesnt work properly and we dont understund whats wrong with it. maybe you can send us updated version of slider revolution, it may solve this issue maybe, or just tell us why slider doesnt appear and just print the code in the front-end, we are using slider revolution version 5.4.8.3 wih wordpress 5.3.2
The code that its printed on the page end with: } }); }; /* END OF revapi call / }; / END OF ON LOAD FUNCTION / }()); / END OF WRAPPING FUNCTION */
Hope your problem is fixed.
hello,
I am trying to use “woocemmerce products” elements to display latest products from multi categories, and activate the filter option.
but the result i get is, a few products are not displayed with the same value that I set, and categories appear in the filter i haven’t set
https://www.screencast.com/t/l06D0FYGpq https://www.screencast.com/t/ZBllUKTxEHi,
I see it is not working properly. So, you have to control the number from here: https://support.pipdig.co/articles/wordpress-how-to-change-the-number-of-posts-displayed/I did not refer to the articles but rather the woocommerce products specifically that I want to display by one of the elements of WP Bakery
when I activate the filter option and select product categories that can be filtered get a completely different result…
please take a look to this screen https://www.screencast.com/t/l06D0FYGpqproduct categories are not what i selected
Hi, which of the following types does this theme fall into?Avada, RT-theme, Betheme
Hi, this theme is completely different from those you told. This is our framework and build by us.
Thanks ismail
Can you please advise steps to fix this issue?
Please upgrade your php version to latest one and then check. If it doesn’t work then give me wp admin access at ismailcseku@gmail.com
This is good!
Please send wp admin login info at ismailcseku@gmail.com with the issue in details.
Thanks ismail
Please help me locate where to change the copywrite text on the bottom
hello im still waiting for you support it is over 30 days just i want to Change menu and logo position on mobile. just if you can give me code css
and one more thing can we get the exact demo layouts on importing with IMAGES
Hi, yes it is possible to install exact demo layouts with same images in multisite. My demo is also in multisite setup. So don’t worry about it. You will get everything you want.
Just purchase and go ahead!
Thanks isamil
Hi, can’t figure out to install demo in multisite.
Hi, please send me wp admin login info at ismailcseku@gmail.com
Mail sent. I want my current theme for the main site and only your theme every demo in my baby sites (Sub-domains) which is already under mysite list.
Hi, it shows ERROR: Invalid email address when i try to login.
Send again.
we need to buy this theme,before that i have some doubts,we have a multisite setup,for that purpose can we use this theme,we have to show all the homepage layouts to users to select the templates layout,by installing the different demos in different sites.is that possible,thanks in advance
Hi, yes it is possible to install exact demo layouts with same images in multisite. My demo is also in multisite setup. So don’t worry about it. You will get everything you want.
Just purchase and go ahead!
Thanks isamil
No support?
hello i sand you mail 5 days ago can you help pls i must finish the site
Hi, sorry for late reply. I am checking and giving reply soon.
Thanks ismail
i m trying to import demo data but after some time its shows error , not able to import data kindly help me
Hi, please send me wp admin login info: ismailcseku@gmail.com
thank you so much for quick reply … thanks a lot
thanks a lot u solve my problem nice service and the theme is very responsive for all device
Thank you too!
Best Wishes ismail
hello my site is rtl in moblie how can i switch sides logo and menu only in moblie i want the menu on the right and logo on the left
Hi, please send me live url.
can i get help please ?
Hi, Sory for late reply. i am checking it now and giving reply soon.
About logo and menu position: => you have to do it by using child theme. Just send me FTP access of your site at ismailcseku@gmail.com.
hello i sand you email any way i did it before i enable it from the settings yoast SEO please check it out its not working Also on mobile. thanks
Hi, i just searched for your email but failed to find it. Please resend it.
hi i sand you mail again pls check
check spam maybe the mail is there thanks
Hi, yes i got it now. It went to spam folder. Checking and giving reply soon.
Thanks ismail
hello all layout support rtl?
Hi, yes all layouts support RTL. So, don’t worry about it.
Thanks ismail
thanks your theme looking good
The one click demo content importer do not work. The server is configured as follow :
memory : 640mb
max time : 300sec
allow_url_fopen : ok
post_max_size : 300mb
upload_max_filesize : 300mb
php : 7.2
What to do to import the demo content ?
Hi, please send me wp admin login info at ismailcseku@gmail.com
Thanks ismail
Thank you ismail, I just checked the website. The demo is correctly imported. Have you done something special to import the demo content ? Maybe some other people here will encounter a similar problem in the future.
Hi, I imported via wordpress importer by using xml file.
Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks ismail
WTF!!! I get this message when I try to import demo data An error occurred while fetching file from: https://dev.kodesolution.work/personal/j/dentro/tgm/v1.0/demo-main/xml.xml! Reason: 500 – Internal Server Error.
Hi, sorry for the issue. Please send me wp admin login info so that i can fix everything.
Thanks ismail
Okay, got it. Now please remove login credentials from here so that no one can take access.
I got access and trying to fix everything.
Thanks ismail
Thanks, but I dont nkow how to remove that message, Can you help me?
Hi, Hope you are doing well and your site is working perfectly. Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks ismail
Could you help me, I want to but I can’t buy your web design.
Hi, thank you for contacting us. You can purchase WP from here: https://themeforest.net/item/dentro-dental-practice-wordpress-theme/23888990?ref=thememascot&license=regular&open_purchase_for_item_id=23888990&purchasable=source/
Thanks ismail
I am getting this message, can you help me?!
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Congratulations!!! Nice Work, Good Luck With Sale 
Thanks