1276 comments found.
We cannot get the 404 page translated. We work with wpml, and in string translation we find the phrases to be translated but still they are not displayed. We downloaded Loco Translate to try our luck, but neither. We have tried to delete the default text that comes in the theme options and neither. It’s been 4 days since we wrote the ticket and we still have no answer.
Hi there,
Thanks for your message.
I believe our support team are already in touch with you to solve the problem. Thanks for your understanding.
Cheers, TeamLiquid
Hi can you do some themes like this for shopify ?
Hi there,
Thanks for your suggestion.
Currently, we are not developing themes for Shopify. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
does your theme support: WPML, BuddyPress, BBpress and Youzer plugin?
Hi there,
Thanks for your message.
Ave supports WPML, BuddyPress and BBPress. However, we haven’t tested the Youzer plugin. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Pre-sales question: Good Morning. I’d like to know, if it’s possible different menus in different pages. it’s important for us. Thanks (Nice theme. Congrats).
Hi there,
Glad you like Ave!
Of course! You can use different headers/menus for different pages with Individual Page Options.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Thanks for the quick reply. Glad to know it. We will think about “Ave” for the immediate project and/or others
Anytime!
Hi guys, what about the Elementor compatibility? I think of switching to another theme (though I had already bought 4 licenses of Ave)
Hi there,
Thanks for your feedback!
We’re always improving Ave and we are aware of the Elementor demand. We truly appreciate your feedback to make Ave better in the future.
Cheers, TeamLiquid
Hi there,
First off, great theme. The features and functionality are great.
That being said, I have a quick question (my support has expired) but i’m hoping you might be able to help.
When there is little content on a page (for example the blog with few news articles) there is a white block that appears below the footer.
Ideally the footer would always remain at the bottom of the screen. Can you provide me with a solution to do so?
Here is what it looks like now: https://cln.sh/hjzcPB
Thanks in advance ! M
Hi there,
Thanks for your message.
Unfortunately, it is not possible to identify the issue with the screenshot. Would you mind sending a ticket with your site login details? We’d love to help you.
Cheers, TeamLiquid
Our company logo is no longer showing on Firefox. Please advise what could have gone wrong?
Hi there,
Thanks for your message.
We haven’t received any similar reports before. Could you please reach our support team with your site login details?
Cheers, TeamLiquid
Hello, Where or how can I erase the shadow that remains in the image background. media gallery / media element
I sent to the help center yesterday, but I did not receive any answer. How can I solve the problem?
Thank you
Hi there,
Thanks for your message.
You can simply disable this option in the element settings: https://tppr.me/MsYaN
Cheers, TeamLiquid
Is already disabled. please check the ticket I sent, there I attached and you can see the problem …
Thanks for the reply! We’re on it.
Hi guys your magazine demo points to some weird chemical company…
Hi there,
Thanks for your feedback!
Sorry about this server problem. It will be fixed shortly.
Cheers, TeamLiquid
Hi guys. It still isn’t fixed. Any ideas?
Hi there,
Thanks for your message.
We’ll put the demo back on the landing page soon, however the pre-built website is inside the theme pack. You can already import the demo if you need.
Thanks for your patience.
Cheers, TeamLiquid
Hi ! I have the ticket #7048. I submitted 5 days ago could you please reply ? Thank you
Hi there,
Thanks for your message.
I believe our support team are already in touch with you. We’ll keep you updated.
Cheers, TeamLiquid
How would I go about importing the Rev Slider from the Education page? Can’t find it on elements
Hi there,
Thanks for your message.
The sliders are imported once you import the related demo. Could you please reach our support team if you need the related slider as a ZIP file? We’d be happy to help you.
Cheers, TeamLiquid
Hi there,
I sent my ticket in regarding this two days ago (#7337). Any chance of that ZIP file?
Thanks, Kris
Hi Kris,
I believe our support team have already replied to the related ticket. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi,
WPBakery was discovered to host a critical flaw that allowed for attackers with contributor-level or above permissions, to inject malicious JavaScript in posts.
It is highly recommended to have at least version 6.4.1.
In your theme the version is 6.3.0
Will you make an update? thank you
Hi there,
Thanks for your feedback!
We’ll release the latest plugin updates shortly. In the meantime, you can use the cloud-update function. Here is a useful article: https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builder Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
liquid server is down – alert?
Hi there,
Sorry sorry for this inconvenience. Our servers are back again. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Do none acceptance of product activations have anything to do with wp-bakery not working properly?
Hi there,
Unfortunately, we couldn’t understand the problem. Are you having problems with the theme/plugin activation? If so, could you please reach our support team?
Cheers, TeamLiquid
Hello the export for design is not working. I added my ticket thanks
Hi there,
Thanks for your message.
Could you please let us know your ticket ID?
Cheers, TeamLiquid
its #7319
Hi there,
I believe our support team is already in touch with you. We’ll keep you updated 
Cheers, TeamLiquid
not happy with the response. thanks anyway for the help.
anyway please reset the license key. Thanks!
Hi there,
It’s done.
Cheers, TeamLiquid
Is there no option for choosing a different menu for mobile navigation?
Hi there,
Thanks for your message.
Mobile menu is the same as the primary menu you’ve used for desktop. However, you can add extra custom menus on mobile with mobile header modules. https://docs.liquid-themes.com/article/112-mobile-header-elements
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Dear LiquiThemes,
Please, would you check the ticket #7309 ? I have a pb with pagenavi who doesn’t work on the website. Thanks for your support.
Regards, Dav.
Hi Dav,
I believe our support team is already in touch with you. We’ll keep you updated 
Cheers, TeamLiquid
Yes, thanks a lot ! It’s in progress… Cheers, Dav.
Anytime, Dav!
Did you guys ever get around to adding the smart sticky header option (disappears when scrolling down and then appears when scrolling up – autohide)?
About a year ago I asked about this and you said you’d put it into an update and to “stay tuned”.
Any news? Did you all ever add it?
Hi there,
Thanks for your message.
Currently, it is not a priority for us since it is not requested by our customers. However, I’ll make sure to pass this to our product team to discuss it again. Thanks for your feedback!
Cheers, TeamLiquid
Hello, just to let you know that if you use in a row a background video uploaded to the website it’s not start automatically on the first load. If you connect a youtube video, it works well. Cheers
Hi there,
Thanks for your feedback!
Could you please reach our support team with your site link? We’d be happy to check this closer.
Cheers, TeamLiquid
Hi, I’m seeing several errors in my debug log related to the Ave Core plugin. The first one in particular is repeated a number of times:
PHP Warning: count(): Parameter must be an array or an object that implements Countable in /plugins/ave-core/extensions/redux-repeater/repeater/field_repeater.php on line 387
PHP Notice: Undefined index: only_solid in /plugins/ave-core/includes/params/liquid-colorpicker-param.php on line 23
PHP Notice: Undefined index: only_gradient in /plugins/ave-core/includes/params/liquid-colorpicker-param.php on line 26
Hi there,
Thanks for your message.
Could you please make sure both Ave and Ave Core are updated? If the problem persists, could you please reach our support team with your site link? We’d be happy to check this closer.
Cheers, TeamLiquid
Hello, a pre-purchase question.
Is this theme compatible with translation plugins like: polylang, loco translate, wpml?
Thank you.
Hi there,
Thanks for your message.
Yes! Ave is compatible with all the plugins you mentioned. Please let us know if you need further information.
Cheers, TeamLiquid