1672 comments found.
When a user registers, they can post coupons and offers to any store, how can that be limited? that only the store can publish its offers or discounts?
My support has expired and I never use it, I hope you can answer that question …
Hi,
Not possible, must be some kind of misconfiguration. I just tested it on our end and the user can only post to their own store.
Regards, pebas.
Hi team, I know I am outside the premium support but this is a very basic question and I hope you can tell me a quick fix. i just want to increase the font size of text on pages. Can you tell me how I can do that?
Thanks
Hi,
Customization would be required for something like that.
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
Hello, quick question. How do I find the Coupon Item number so I can add it to the featured coupons page? I don’t want to have to add a new coupon element each time. Thanks
Hi,
In the Offers section.
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
Hi, I cannot install your themes. It said ‘Install problem: Incompatible theme.’ Please help!
Hi,
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
Hi, Where can we see what is happening backend ?
Hi,
Not possible. We can send you video or screenshots though. If you’re interested reach us at djex808@gmail.com
Regards, pebas.
Hi,
A few questions:
1. Is the $39 pricing for a year or lifetime?
2. For the click-tracking dashboard, can you track affiliate website link clicks and print button clicks for each specific coupon?
3. Once you upload a new coupon, does the theme automatically generate a page for that coupon (kind of like a product page – with Google Map and sections for vendor and coupon promo information)?
4. What kind of support do you offer?
5. Is this theme compatible with WP Gutenberg editor and Elementor?
6. Can you upload image coupons?
Thank you!
Hi,
Thanks a lot for taking an interest in our theme.
1. Lifetime, no worries.
2. Just a general click tracking for now
3. Yes, it does
4. 6/12 months as per licence for issues and bugs. https://themeforest.net/page/item_support_policy
5. Not at the moment
6. Yes, of course
Regards, pebas.
Thank you for the information. Can you please clarify what you mean by general click tracking?
Also, to expand on question 3, does the page automatically use the uploaded coupon as an image? Does it autofill any other information?
Lastly, for the Random coupon code generator, can you add prefixes to each code?
Thank you
Hi,
Yes, it needs to be manually uploaded and prefixes are possible.
Regards, pebas.
Hello, I have a few more questions
1. Can you add the randomly generated code to the image coupons and have them show up on the coupon page too?
2. When you print the coupon, can you set it up so it prints all the other details on the page as well? (ie. Google Map & store details)
3. How much customization do you have over the website’s appearance? And since the theme is not compatible with Elementor or WP Gutenberg editor, how do you make changes to the css and html?
Thank you!
One more question. When you upload the coupon and the theme auto generates an individual coupon page, does it autofill the store information (phone number, address, website link…etc) if the coupon is under that store category? Thanks
And can you hide expired coupons?
Hi,
1) Yes
2) Little customization would be needed
3) At the moment no page builders though we’ll be expanding to this.
4) Yes, everything is autofilled
5) Yes, can hide them.
Regards, pebas.
Thanks for your speedy reply! Another question, can you create and add custom pages that only contain directory listings? like Yellow Pages
So the theme automatically hides expired coupons? Just want to make sure. Thanks!
Hi,
No directory listings and yes, the theme automatically hides expired coupons.
Regards, pebas.
When will we get new update? you mentioned this month in comments.
Hi,
In the next few days.
Regards, pebas.
Please fix below issue in upcoming updates. 1.Slider is not working after previous update. 2.Pagination is not working in store wise coupons
Hi,
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
But this is common issue for everyone not only me facing this issue. You must fix this in upcoming update.
Hi,
Yes, we will fix if needed or improve all common things of course. We already have a list and we work on it hard to meet some deadlines. Sorry for the delay.
Regards,
pebas
Hallo, do you have a plan to add the option, of that in the print coupon or email will be the phone or email contact to the deal owner? i see you have plan to update the theme this month. Becouse i need this, and i dont want to buy another theme. Your theme is great. I only need to have posibility to add the contact mobile phone to the coupon deal for printing, or to the shop info. Thank you very much.
regards jakub
Hi,
We can customize this for you once you purchase the theme, no need to wait for an update if that’s the deal breaker 
Regards, pebas.
Hallo,
Great, i will buy it. But tell me please one thing. In the demo, in the demo acount is not the item Store (like is not posible to edit Store.?), it is only becouse of demo, and on real live website is already the option Profile--store—edit ? something like that?
i will buy your theme this week. it looks realy good for me with these two things.
Regards jakub
Hi,
Thank you very much!
It is only because of the demo, of course it is possible to edit – have no worries.
Regards, pebas.
i realy love your theme. Can wait to buy it
Haloo
i have lot of problems now with the theme. Buy Now button not working, dont know why and other problems, like hot to add the store for the users not admin. And i cant registr to your support forum. Reigstration to support forum does not work for me.
regards jakub
Hi,
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
Hi team, I want to make a few changes to the theme code – like typography, location filter, and permlinks. Can you help me with customization? I can pay your developers as you guys know your theme better than anyone else. Let me know and we can discuss this more in detail. Thanks.
Hi,
We could help you to some extent, by pointing you to the right files and so on but support would have to be extended first.
Regards, pebas.
Hi, the expire date of the coupons is not working, it puts unlimited time even after I save the changes. How can I fix this? It was working before…
HI,
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
Hi team, I have just installed CouponXL theme for one of my websites but it is not showing homepage slider after importing. I know my support is expired but if you can tell me a quick fix here. i would really appreciate it. Thanks.
Hi,
You’re outside of the support scope and it is needed to renew your support period in order to receive it.
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
when is next update ?
Hi,
This month.
Regards, pebas.
Hola, como puedo cambiar la moneda del tema, de dolares a euros?
Hi,
There’s an option in the theme settings for that.
Please use our pebas Support as that’s the only place where we are providing help and can separate customers from potential ones.
Regards, pebas.
What the theme version?
Hi,
What do you mean by this, please?
Regards, pebas.
The date of the last update in the product features section is not the same as the changelog at the end of the product description.
Hi, I need ،stores to be able to register on the site and then enter their discounts. Discounts should be of two types, one is a discount coupon and one is a pay, ie the customer makes the payment on the site and then the store can see that order. this theme has this features?
Hi,
That’s exactly how the theme is working and those features are available.
Regards, pebas.
Can you help me how to adjust the files to get rid of “locations” altogether?
Hi,
It is out of support scope. If you’re interested in the customisation please reach us at djex808@gmail.com
Regards, pebas.
Hello,
Is it now possible to restrict the deals and coupons to only registered users? So for a members only site, a new visitor has to be registered first and only registered (potentially paid) members will have access to see full details of the deals and buy / generate codes?
Thanks
Hi,
Not possible at the moment, unfortunately.
Regards, pebas.
Hi can i change in coupon or deal “Expire in” with exact expiry date?
Hi,
A bit of customization would be required but we could help you with that after the purchase.
Regards, pebas.
Hi,
Can I connect to another payment service provider?
Hi,
Super clean design.
1). Is it possible to change social icons under or above post image? Something like this? https://quizswish.com/quiz/car-logo-quiz/
2). Would you recommend Visual Composer or Elementor Pro for better compatibility?
Hi,
Thank you!
1) Customization would be required.
2) Not at the moment though we have plans to make it customizable through the free Elementor version.
Regards, pebas.
