55 comments found.
Hi.
The theme design is beautiful.
1- But Google Speed Test scores are very low.
Mobile skore:23, Desktop skore:38 
2- Is there a theme admin panel translate section?
Still now we are working on our demo server, speed will be increased 60+.
Actually score depends on Server Speed Index(SI), LCP & FCP.
Hi. The designs are gorgeous. I bought it yesterday. I chose theme number 10. 1- Admin panel is very complicated 2- Opening is very slow since there are many plugins. I am using (VDS Cloud Server 16GB RAM). It works very slow in admin panel. But the design is beautiful. Suggestion: Admin panel should be simpler. It’s a very complicated system right now. I have been using wordpress for 7 years. But I had a hard time with your theme. You should definitely do a study on the new version in terms of speed. If the opening is fast, you can get even more orders.
It can happen for external plugins or might have console error.
Please email me with wp-admin access information, so I can check your site now
I sent it to this address, jakjim@gmail.com.
Answered
Hi, I did some tests on Google Insights and I noticed a low grade in the theme resources. Why? I used the theme link … I liked the theme but I have this concern about the low reputation in Google Insights
Normally Demo includes additional content, and loads additional assets. That is the reason for my Google Insights score.
Another issue is our demo server, it is not a good enough server for a better score.
I’ve checked some of our clients’ sites, which are always showing a +70% score. You can use a cache plugin to increase score too.
can you show me a website with a server for me to test? can be from your customer, because I need to test before buying
You can check this site score – https://jthemes.com/themes/wp/metreex/ we are moving our demo in a new hosting.
Is the imported data hot linked on a non SSL URL? I keep seeing broken images after the import.
No, it does not. Metreex demo created in a SSL server.
I get about 36 external links pointing to a non ssl jthemes server.
You can replace URL from Tools > WPK tools to replace URL content etc. You can email me with wp-admin access info, so I can help you to set up demo data.
Is there a setting to allow me to make the header menu transparent for mobile view just as it is for desktop? I am referring to this demo here http://jthemes.org/wp/metreex/
Currently we do not have this option to make responsive menu transparent, but this feature can be acquired using small CSS tweaks. Once you purchase the item, I can help you with that.
I’m trying to change the size and style of the title for the services template called 1-services 2, template: services section. I made changes to the title under the typography settings but it does not do anything when saved.
Go to Metreex > Post type settings to edit predefined templates.
How do I change the graphics that have text and appear as a post? These look like cards with a graphic and text on the landing page. I see where it’s listed in the template settings under post type settings but I cannot find where to actually change the text. In the post type settings template you can select the post type For example services that have a cards with titles as Local SEO, Enterprise SEO, E-Commerce, and UX Evaluation. I also see where you can change the info on the page that the card is linked to in the services tab and content section but still cannot find where to change info on the actual card.
Got to Metreex > Post type settings to edit predefined templates.
Is the demo offered with all language in English? The demo I uploaded has two lanuages used throughout the site.
You can use multi-language using the Metreex theme, there are several plugins like WPML, Polylang to get this feature.
How do I change the logo? I followed the instructions in the link but it changed on the top but not on the main then it is cutoff. I’m also not sure what happened with the top section on the home page. It’s black now.
I like the green image with the squiggly yellow line at the bottom but I would like to change the color. Is that possible? Looks like it’s an image.
Sorry for so many messages. I kept trying to work thru after I poated a question.I was able to fix my logo. One of my issues is I am getting confused on where I should make the changes. There are so many locations that have the same header etc. to make changes. So now I have a different color for the header than another location but only one appears in the live site. Also, Is it possible to disable sections until I am ready to update the text or would I have to remove the section completely then re-add when I am ready?
You can create multiple Header, Footer & sections templates. You can change color, typography in theme options.
If you have confusion, email (jakjim@gmail.com) me with screenshot & wp-admin access info, so I can help you to check settings.
When I make changes in Theme Options how do I implement the changes? I saved but it does not show up. Do I download the data file first to keep a backup then import the changes I made to the options? Is there a way to preview the changes prior to importing them?
Answered on email
Hi I would like to purchase your theme but I want to know if I will be able to easily make changes to colors and text. I usually use shopify which is very simple. This is my first time using wordpress. Do you have a guide for installation and adjustments? And explanation on how to access the code? I have a few customizations that I will have to transfer to this theme. I would like to review the guide before I purchase the theme.
Definitely you can change color, tag, text visually. We have included a one click demo importer to set up dummy content as like our demo. If you need any help, we are always happy to help.
Where is the demo importer that you speak about?
You will get it in admin panel or we will assist you in demo import if you want
How to get it prior to buying?
What exactly that mean? When you buy it, You get the code files and all docs to setup it properly. You also get our support
In my initial question I asked about viewing a guide prior to purchase to make sure that I will be able to do what I plan to do before actually buying the theme.
Please check this
Thank you.
What is the difference between Metreex 1.1.5 and Metreex-child in the zip folder?
Answered on email
Hi! How can i do “button” in hero section as link to modal pop-up form. I mean… if click at button, than open modal window with one of CF7 form. is it real without another plugins?
Have you purchased our theme?
Yes, it is possible using the Convertplug plugin. You can use a custom ID, then add on click action to popup.
hi,
will you add new designs? Do you have any plans for this theme?
Yes we got plans but its gonna take some time but we already have very good range of designs and i hope you like it
Mobile view sub menu not working. How to add sub menu for mobile view
We are checking the issues & know you soon. If we find any bugs, we will update theme soon.
Not been able to install demo content manually and using other method both, it says Error 500 although all PHP settings are perfect.
Please provide your site admin and FTPserver details and wewill check this for you. You can send details on jakjim@gmail.com
i have problem Sometime server blocked read permissions for demo data files. Please Switch to manual import! to avoid this issues. You can see demo data files in metreex/admin/demo-data folder.
Sorry, metreex/admin/demo-data this is wrong path, correct path is metreex/inc/admin/demo-data folder, where you can find all demo data.
Hi, where can I find the support page ? I have few questions about the theme. thanks !
I have a message “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.”
Please ignore that WP bakery message, We are already providing full premium version with our theme so you just ignore that message from this third party plugin
The page builder is not updated so I can modify anything. In my editor, I can see the code.
type="5"]distance type="4"distance type="5"/vc_rowvc_column css=".vc_custom_1454413392607{padding-top: 12px !important;padding-bottom: 6px !important;}"[maxtitle type="3" maxtitle_content=i have problem Sometime server blocked read permissions for demo data files. Please Switch to manual import! to avoid this issues. You can see demo data files in metreex/admin/demo-data folder.
Sorry, metreex/admin/demo-data this is wrong path, correct path is metreex/inc/admin/demo-data folder, where you can find all demo data.
Hi there. I’m having heck of a time trying to work with this theme and WP Bakery. It’s slow and when it does load, the options are iffy whether it will open and even allow me to edit. When will the Elementor version be ready?
Please update theme & theme required plugins to fix the issue. We have recently updated our theme about WordPress 5.5 compatibility issues fix.
Hi again… while updating did improve the speed considerably, now whenever I try to update the content it causes the text disappear. Specifically I am trying to update the text for the about section on the homepage. When I type my own content, everything (bullets and counters) except the title disappears. I uploaded onto a fresh WP install and still the same. I’m not sure what’s causing it. I can change text in other sections with now issue. Any ideas on how to fix?
OK, update… it’s happening universally across the site and across the different pages with the content sections. Are you still planning to release an Elementor version?
Please upgrade theme & theme required plugins to work on your site. You can email us with wp-admin access info, so we can help you with that.
jakjim@gmail.com is our email idemail sent. Thank you.
Please share your site URL here
my bad… https://bit.ly/3kTkSrl
Please check your site now. I’ve updated theme & theme required plugins.
Actually we are now busy with WP 5.5 compatibility issues, we are already creating Elementor elements.
Elementor support will be available after 1.1 version.
YOU ROCK!!! Thank you!
Your welcome, Please rate us 5star if you like our work and support. you can rate us from below link
https://themeforest.net/downloadsCame back to let folks know there have been no more issues. This is a quality theme and author provides stellar support. Five-star experience for sure. Don’t think twice about buying and supporting this author.
Thank you so much for your kind words:)
Hi , i have emailed you few times regarding some issues on your theme. We have checked with our hosting provided and our PHP version is set to 7.3 and word press version 5.5. We are almost done with the site’s content. when we try to go through the theme option, everything is blocked and we can’t modify colors or update anything. the same is on Wp bakery builder , we can’t even work on any page on the site. Would you please give us proper instructions by email ? you asked earlier to update the theme and plugins. It’s all good for the plugins and we don’t see any update available for your theme. Please can you help ?
We have recently updated Theme about WP 5.5 compatibles. Please update theme & theme required plugins to fix all of your issues.
