615 comments found.
Hi!
Can’t seem to find any documentation regarding the newsletter function. Neither in the PDF nor the online documentation.
Hi, this theme don’t have any newsletter function, just a contact form. Regards
I have purchased theme and uploaded. After activate theme its showing Blog page. I want design page for which i purchased theme. Kindly help me to solve this issue.
Hi, thank you for the purchase, install Hybrid Composer plugin then go to Appearance > theme options > Demo import
Thanks for reply. I have searched Hybrid Composer plugin but not found in plugin section. Help me activate theme. Waiting for reply.
HI, you can install it manually, it is inside the /inc/ theme folder 
Thank you!
Thank you for reply. I have installed and activated Hybrid Composer plugin and import demo. please check www.ddconstruction.co.in . Its showing templete option and after click on construction template it goes to http://localhost/lightwire/home-construction/ and this site is not reached message display on page. Please help to resolve this issue. Thank you
Hi, that’s just a wrong link, use the top menu to see pages.
How to set home construction template as index page. Also images are not available.
Settings > Reading or General
How to activate slider revolution. facing difficulty to activate slider. Kindly help me to solve this issue.
Hi, you can not activate it. Use it without activation it works.
Ok. I tried to apply home page slider image. not able to set image. Please help me to solve this issue.
Sorry I don’t understand, what is the issue exactly? Thank you!
i want to apply images below menu (slider images) but whenever i upload image its giving error. how to upload slider images?
I don’t think it’s something related to the theme anyway please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello, I purchased the Lightwire theme and installed it on my WordPress site here https://environmentaloutsource.com/ . It was working fine and looking like your demo but recently all of the sudden by itself some image disappeared and I can’t even edit anything in the admin panel. Please let me know What is happening to this theme? Thanks
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
Hello. This happened by itself though without even touching anything. It seems like something on the theme got deactivated on your end since it was working fine. The hosting company says it is from the developer’s end and the theme since nothing has changed on our end. Please let me know what to do? Thanks
Please let update me on this issue.
Hi,
Try to click the top right button SCREEN OPTIONS and check “Page Editor” / “Editor”.
Thanks
Thanks, I checked the SCREEN OPTIONS but “Page Editor” wasn’t even there to check. Please let me know what to do? Happy new years by the way.
Please let me know what to do since I need to fix this issue. Thanks
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
The header logo isnt switching correctly to the secondary logo when scrolling down for fixed menu. http://ivp.thejm.design/dev/
Hi, there is no secondary logo for that menu type, secondary logo is only used for light and transparent menus
Hi,
how can I erase Details section from Projects page easily?
Best regards
HI, click the top right red pad lock icon and delete it and go to Admin > Lists and delete them from there.
Hello,
I really need urgent help with the website I’m making for a client. The projects aren’t properly assigned to the categories that I made even though they are correctly assigned in projects pages. Some of them won’t show up at all & I don’t know why… For example the project “Tor przeszkód Woodstock” appears both in Pojazdy & Inne Projekty category even though I’ve assigned it to Inne Projekty only.
Martyna
HI, I’m sorry I can not help you more about that. THe issue can be caused by the fact that you use multiple LISTS POST TYPES components in the same page.
Use only the MASONRY COMPONENT with the categories menu and it will work.
Regards
Hi! I’m sorry but I don’t understand your answer can you please explain more clearly, maybe with print screens what shall I do? This is crucial for us to fix this bug, we cannot add any new projects and categorize them, as they are disapearing when we change name of the category. Some of the projects do not appear at all on front although they are in the panel? Why its like that? I really expect your help on that bug as this is crucial funcion of the page to be able to show realizations in the right way. Looking for your answer.
Best regards
Hi,
I have been fighting with the code block for months. I add code into it that ned to have al double quotes ( ” ), but when I save the page, it changes them all to single quotes ( ’ ). I’ve tried everything from different browsers, duplicating the page, and anything I can think of. Thank you in advance. Josh
Hi, How can I a section from one page to another page and add it to the existing content with hybrid composer? Thanks
Hi, The countdown timer is not working as expected. It displays colons after date time like this (813 :05 :49 :43 : ) . It doesn’t display (Days Hours etc. ) as in the template. Can you please check this and let me know once fixed. Thanks
Hello,
I’ve contacted you before but some kind of similar issue still exist. I’ve made categories & connected them with proper projects. However some of the projects aren’t being shown. For example I’ve made Pojazdy category & Buggy, Wiesiobordżing won’t show up. In addition some of the projects were connected to improper categories as Tor Przeszkód Woodstock which should be in Inne Projekty. Please help
Best regards, Martyna
Hi! I m sorry but I don’t understand your answer can you please explain more clearly, maybe with print screens what shall I do? This is crucial for us to fix this bug, we cannot add any new projects and categorize them, as they are disapearing when we change name of the category. Some of the projects do not appear at all on front although they are in the panel? Why its like that? I really expect your help on that bug as this is crucial funcion of the page to be able to show realizations in the right way. Looking for your answer.
You wrote: The issue can be caused by the fact that you use multiple LISTS POST TYPES components in the same page. Use only the MASONRY COMPONENT with the categories menu and it will work.
Best regards
The issue can be caused by the fact that you use multiple LISTS POST TYPES components in the same page. Use only the MASONRY COMPONENT with the categories menu and it will work
Hi!
Just purchased this item, only to find out that rev slider is from (23th July 2019). And the latest update for the theme is “Last Update 28 August 20”.
WTH!
How will we receive latest version of the bundled plugins?
Best
Please send this message to support@schiocco.com and I will send it to you. Thank you!
Hi, please click the top right PAD LOCK icon to unlock the editing Thank you!
Hi, we saw your rating, while some of your statements are clearly false (revisions are not a theme feature and so, for sure, the theme is not overwriting anything, yes you have the WordPress Editor component which is a WYSIWYG editor) we would be happy to help you, or we can provide a refund. Thank you!
Hello, I’m trying to add a header image but it doesn’t work. I keep getting an error. How do we resolve this?
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
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Both logins do not work. Please check. Regards
Hi, how I can change the color off the categories links in portfolio when I select a categorie? This link have the main color off the site and I don’t want that. Thanks
Hi, please send the page link with the problem to support@schiocco.com and I check the issue. Thank you!
Hello! what plugins does your theme use? do you need additional costs? Photos?
Hi, it use only Hybrid Composer plugin, no additional costs. If you have further questions don’t hesitate to contact me. Thank you!
Please help, my Homepage (Home worker) just show the all code like Composer mode in Classic. And when I change to Composer it is just blank like new. I can show the picture. Please help
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi,
I have a problem with my theme, in projects menu when I add a new project the composer elements is all at the right side off the page and it’s not easy to work that way. I update the theme but in projects menu the problem remains.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi, I think I have solve the problem, thank you.
ok good. Thanks for letting me know!
any way to add a form id so I can track form submissions with monster insight?
Unfortunately there is not any similar feature. Regards
sorry just edited the comment
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
Hello,
I accidentally deleted this page (about) I was working on:
http://themes.framework-y.com/lightwire/about/How can I get it back or get the code for it to be created again?
Thank you, Preston
Hi, you can not restore it from the Trash? or revisions? Thank you!
My webmaster said the page was destroyed.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will add it. On the message add also a reference to you(Envato username or comment text/link). Thank you
I just sent it – from Preston
Will you let me know when this has been updated?
It’s done. I sent you an email about page is working now
I just replied to your email. I can not find the correct about page layout.
Also is there a way to add the collapse feature on the projects page, where the social media buttons are?
You can edit the projects page as you want and add the collapse component
