204 comments found.
I imported demo data and got these errors: [ERROR] Failed to import “logo-light” (Media) [ERROR] Failed to import “logo” (Media) [ERROR] Failed to import “icon-service-1” (Media) [ERROR] Failed to import “icon-service-2” (Media) [ERROR] Failed to import “icon-service-3” (Media) [ERROR] Failed to import “icon-service-4” (Media) [ERROR] Failed to import “arrow-down.svg” (Media) [ERROR] Failed to import “feather_plus” (Media) [ERROR] Failed to import “feather_x” (Media) [ERROR] Failed to import “blueprints” (Media) [ERROR] Failed to import “hello” (Media) [ERROR] Failed to import “layers (1)” (Media) [ERROR] Failed to import “layout” (Media) [ERROR] Failed to import “box” (Media) [ERROR] Failed to import “seamless-pattern” (Media)
Execution time also i increased for phpini to 9000 still same error.
Hi,
These files are SVG type file and to allow these files to import we suggest to install SVG Safe plugin.
Kind Regards,
GradaStudio
You still haven’t answered my mail, I expect an answer from you
Hello,
Please take a look again, we’ve replied to your email.
Regards
Hello can you please check your email. I did not receive the response like 4 days already. Thank you
Hello,
Please take a look, we’ve replied to your email. Apologize for the delayed response.
Regards
I import the demo data but the menu is not right, and I cannot change it
Hello,
Please take a look, we’ve replied to your email.
Regards
Hi, I cannot tag or set an image in a Gallery category. I’ve tried from the library, but there is no option. Could you help me? thanks
Hello,
Make sure you’ve installed Vara Plugin and you should be able to add new category for the media here – https://prnt.sc/10542na
Regards
Hi, very nice theme! Do it works with any multilingual plugin? Thank you
Hi,
Yes, you can use WPML or Polylang plugin for multilingual site.
Please feel free to contact me if you need any further information.
Regards
Ok, thank you very much!
One more question: is your theme compatible with GTranslate? Thanks
Hello,
Sorry, but we didn’t test our theme with this service and can’t guarantee that it will be fully compatible.
Kind Regards
Hi, it doesn’t matter. We are going to use WPML plugin. Thanks!
Hello how can I create a page that only shows one category from the portfolios. Greetings Norbert
Hello,
For Vara theme we’ve created an option to show portfolio items by tags, so you can put a tag on the items you want to show the same page and then when building page with elementor portfolio widget, on Query tab you can choose the tag to show the items.
Kind Regards
I bought the template and asked for assistance via email 4 days ago for a problem with the menu. To date I have not yet received an answer. Can I get assistance for the purchased product? The menu texts are displayed vertically and any changes are not saved. The menu and logo does not respect the online demo. I asked my hosting to customize the php.ini file by adding the string as per the manual, but this is not possible. Currently the php.ini parameters are: version 7.4 max_execution_time: 900 max_input_time: 120 memory_limit: 512M max_input_vars: 10000 output_buffering: 6144 post_max_size: 300M upload_max_filesize: 300M
CAN YOU HELP ME? Thanks
Hello,
We do our best to get back to each request as soon as possible, because of higher volume of enquiries sometimes we take longer to respond. We apologize for the delay and thank you for your patience.
Please check your email.
Regards
Hi, I purchased “Vara – Architecture WordPress Theme” and installed it on my site. Installed successfully. It looks like “Main Home” but I want to change it to “Portfolio Minimal”. Please help. I am waiting for your return as soon as possible.
Hi,
Please double check your email, we’ve replied you there. You can easily change home page on Settings > Reading
Regards
how to activate ‘PORTFOLIO MINIMAL” LAYOUT
Hello,
Please check the email, we’ve replied you there.
Regards
Hello, I would like to purchase the theme. Do you do the customization for our company? Thank s
Hello,
We’re available for hire, but customizations are not included on support.
Regards
Can I know the cost?
Hi,
It depends on feature you request to add and the time it takes to implement. You can email us at gradastudio@gmail.com with more details.
Regards
Sent. Thank you.
Hi guys. Good job with the template I have an issue with the revslider with video preview, it shows a black line on its side. Thanks in advance, I would appreciate your help very much. Have a nice day.
Hello,
Please take a look, we’ve replied to your email.
Regards
Hi, I sent you an email but haven’t heard back after 3 days. Would like help to get the theme up and running please.
Hello,
Please take a look to your email, we’ve replied you there.
Regards
Hello guys great theme i just have an issue when dark logo need to be apply on small screen it doesn’t appears as the mobile menu wich stay white and don’t turn dark
Hello,
Can you please email us here – https://themeforest.net/item/vara-architecture-wordpress-theme/28210764/support
Also if possible provide a screenshot.
Regards
hello I want to add sidebar to the three column shop page or on the main shop page want to display three products and a sidebar, could you please tell me how do I do that?
Hello,
1. Create a page name it Shop, no content required to add on it.
2. Go to WooCommerce > Settings > Products and then select as Shop page the page you created.
3. Go to Appearance > Customize > Shop > Style > 3 Columns, same for the sidebar positions Appearance > Customize > Shop > Functionality > Sidebar
4. Go to Appearance > Widgets add widgets you want to show on shop sidebar on the location named “Shop Sidebar”
Regards
Hi there. I bought the template 2 days ago and as many in this forum i faced problems in importing the demo site. I sent you an e-mail via support form straight after. Please answer me cause i cant really go any further if the problem remains. Thanx in advance
Hello,
Our team replied to your email, take a look there please. We’re using comment section for pre-sales questions mostly.
Regards
I am trying to access support. There is an issue with the main menu it is not responsive it gets to two lines while resizing.
Hello,
Can you please email us here and our team will be happy to help, we’re using comment section for pre-sales questions mostly.
Thank you
Hello, I’ve successfully imported demo content, finally, everything is ok but on the homepage the logo is not there, even after uploading on customise > header or on the home page itself. Still doesn’t show.
Please help. Thanks.
One more thing…the magnifying glass icon on the home page is grey color….how to make it white color?
Thanks
Another thing…I’m trying to edit the homepage, when i click edit with elementor, it doesn’t load anything, then i click on enable safe mode, still nothing.
ps: solved 1 issue which is unable to load logo on home page. I had to edit the template. Menu right header 
I am still trying to edit the Home page, elementor is still loading and loading. I disabled plugins and it still won’t let me edit a simple thing. Getting very frustrated because can’t even edit a simple page. 
After trying and trying for hours….by increasing memory, disabling plugins, safe mode, troubleshoot elementor, researching the web, watching youtube vids….still didn’t work. Elementor still loading 
Hello,
Please take a look to your email too, we’ve replied you there.
Regards
The theme is giving me error while importing the demo,
[ERROR] Failed to import “logo-light” (Media) [ERROR] Failed to import “logo” (Media) [ERROR] Failed to import “icon-service-1” (Media) [ERROR] Failed to import “icon-service-2” (Media) [ERROR] Failed to import “icon-service-3” (Media) [ERROR] Failed to import “icon-service-4” (Media) [ERROR] Failed to import “arrow-down.svg” (Media) [ERROR] Failed to import “feather_plus” (Media) [ERROR] Failed to import “feather_x” (Media) [ERROR] Failed to import “blueprints” (Media) [ERROR] Failed to import “hello” (Media) [ERROR] Failed to import “layers (1)” (Media) [ERROR] Failed to import “layout” (Media) [ERROR] Failed to import “box” (Media) [ERROR] Failed to import “seamless-pattern” (Media)
The demo import has finished, but there were some import errors. More details about the errors can be found in this log file
And the log file has list of other errors, Please help me with this issue asap.
Hi,
Please take a look to your email, we’ve replied you there.
Regards
hello, I did not receive any mail can you please specify on which mail Id you have replied?
thanks
Hello,
Please make sure you’ve installed Safe SVG plugin as wordpress by default doesn’t allow svg file upload you will need the plugin to upload, that’s why these files failed to import.
https://wordpress.org/plugins/safe-svg/Regards
thank a lot it worked
Hi guys! Love your theme but I’m having trouble importing the demo data, I’m getting this message: [ERROR] Failed to import.
Thanks for your help!
Hello,
Is there anything missing from the demo import? That can be only a placeholder missing, so it will be replaced automatically. You can ignore that.
Best Regards