333 comments found.
I saw a lot of pre-sale and even after-sale question not answered. The theme seems to be good quality but the support team don’t look like it’s reactive ?
Since you’re making a news broadcast theme, do you have a “live post” features ?
Thanks
Hello,
Thanks for reaching out. Comments and support requests in our ticket system are processed by two different teams.
We generally respond within 24 hours to users’ support requests. Meanwhile, it may take us longer to reply here in the comments.
I’m not sure what exactly you mean by the live post feature, but I don’t think we currently have something like that. Anyways, this belongs to the so-called plugin territory. Feel free to use any third-party plugin for this purpose from the WordPress.org plugin repository.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
after theme installation & activation & Plugins installed I couldn’t import demo content, it gives the error message “Error: error (500)” Please note that it’s a completely brand new Arabic blog(RTL language) .
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi there,
It seems the new WordPress editor does not agree with your theme as many parts of the editor is broken and looks out of shape, I’ve had to rollback to the previous WordPress version on my site.
Can someone look into this?
The Gutenberg editor breaks and most functions are unusable especially list, links aren’t appearing and more.
Hello,
We’re looking into this and will release a theme update shortly.
Thanks for letting us know and your purchase!
Hi,
Your themes are not working fine with LIST BLOCK as it breaks https://www.loom.com/share/790d07788d644e54ae72aaafa4872081 and now in worpdress 5.7 you can’t see links added, here is a screenshot https://imgur.com/SmKfCmR now here is another theme for the same article https://imgur.com/oBRiAm5
Hello,
We’re looking into this and will release a theme update shortly.
Thanks for letting us know and your purchase!
Hi ⭐ Pre-sale question: can you add new demo for Military/army news? Thanks
Hello,
Many thanks for your suggestion. We’ll consider adding a new demo if there’re more users requesting it.
Meanwhile feel free to use one of the existing demos and adapt the colors to match the military theme.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello. I have added SSL to the domain and now it is asking to purchase license again. How to deactivate previous domains?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, unable to post support ticket i’m blocked by wordfence…
I tried with another connection, vpn, incognito, whatever… Always blocked by wordfence, really frustrating
Hello,
We’re very sorry for the inconvenience.
Please try again in a few minutes.
Thanks!
I tried again today, and it’s still not possible, wordfence block me….
Finally, with incognito+vpn i’ve been able to post my ticket…
Hi, I just bought the theme and nowhere does it allow me to edit a home screen, it only gives me the last posts option and when I try to put a static page everything comes out empty and I cannot edit anything as there is no constructor
Hello,
Please refer to our documentation on how you may edit the homepage.
If you still find it hard to customize your homepage, please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, Pre-order question:
1. Can i set up custom headers and footers?
2. Can i set up my own custom blocks?
3. Can i use my own custom CSS, Javascript and html?
4. Can i use 3-parties ad management, and with AMP on this theme?
5. Can i have two blocks next to each and other in mobile view instead of just one? ( like this; tek.no )
6. Can i set up Paywall?
7. What is my limitation with this theme?
Best regards, M
Hello,
1. You may select between multiple pre-build footer and header layouts. 2. Yes, you may set up your own custom blocks. 3. Yes, you may use your own code in a child theme. 4. Of course, you may use any third-party plugins, including ads management, AMP, etc. 5. Yes, you may have two blocks in mobile view next to each other. 6. Newsblock comes with WooCommerce integration, and you may also set up a plugin like Restrict Content Pro or similar. 7. Similar to every theme on ThemeForest, you’re limited to one domain per license.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Pre-sales question, is the video backgrounds for post preview feature only available on this theme of yours?
Hello,
The video background feature is available on most themes in our portfolio:
https://themeforest.net/user/codesupplyco/portfolioPlease let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi, how can I enable adsense ads on AMP reader mode? There is no option.
Hello?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, Pre sales question, can you provide custom development services in order to add and integrate a subscription system (paywall system) ? Thanks in advance
Hello,
Yes, it will be our pleasure to help you customize our theme and implement a new feature.
Please open a ticket after purchase and our support agent will provide you with further directions.
Is there a way to prevent the flash of white when viewing the site in dark mode?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
When we are posting a new post, its appearing everywhere on the homepage, though we are giving them only 1 category for example small business, but it showing in each category, is any any solution to this problem?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello, Does this theme support Disqus comments system? For “trending”, comments count, etc…?
Any info?
Hello,
Yes the theme will work with the Disqus plugin, however number of comments won’t be pulled in the post meta data.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Is there possibility to integrate it?
Or do you plan to add it?
Hello,
Unfortunately we don’t disclose the feature roadmap according to our internal policy.
Please let me know if there’s anything else you’d like to know before the purchase.
Thanks!
Did you test how dark mode is working with disqus as well as infinite load? What are the “trening” based on?
And if the button “view comments” will work with disqus comment system or only with native wp comment system?
Hello,
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi!
First: I love your theme! Works really well on my website! I do have a few questions.
- Is it possible to hide the sidebar on mobile? If so, how? - Is it possible to change the mobile menu logo? - When you hover over a header menu item, two things happen: 1. The color changes. How do I change the color it becomes? 2. An underline appears. How do I change the color and thickness of that?
I might ask some more questions, but thanks in advance! 
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Thanks for this beautiful theme.
I will use podcasts over my blog posts. Would you consider implementing such a feature in the future in this theme?
Hello,
Thanks a lot for your words!
Unfortunately we don’t disclose our future plans according to our internal policy.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
No support for 4 days. Please help me to activate this flipping theme 
issue resolved – thank you
Hello,
I’m glad the issue has been resolved.
Thanks a lot for your purchase and your patience while we were working on it.
Guys will this theme work with elementor in the future? My site runs on it so idk if I will be able to integrate the two themes. Will users have an option to become content creators and write affiliate reviews and sell their products? Can people rate products and compare prizes? Thanks in advance
Hello,
While we use our own block-based page builder for creating the homepage demos of Newsblock, feel free to use any third-party page builders for creating new pages.
Front-end registration and posting cannot be integrated in a theme according to the WordPress Coding Standards, however you may use any plugin for that purpose from the WordPress.org plugin repository. Same applies to product ratings and product comparisons, these features belong to the so-called “plugin territory”.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Ok so are there any plugins that would best suit your theme that you could recommend?
Unfortunately, I’m personally not aware of any specific plugins, but any plugin will work provided that it’s coded properly.
Thanks!
HI! When the new version (mentioned here https://codesupply.co/documentation/newsblock/changelog/) will be available for download?
Hello,
We’ve just pushed an update to ThemeForest.
Thanks for noticing!
