87 comments found.
I have this theme on a multisite, even though the theme installation is one time, I have to register theme for each instance. can you let me know a solution for this?
Thanks for the message! One license key is for one domain only. Envato license policy does not allow to use one license for multiple domain or subdomain.
Please consider checking the Envato License policy here https://themeforest.net/licenses/standard?license=regular
Feel free to submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Apologies! There is no option to activate a key one more time.
hey, how can I use https://wordpress.org/plugins/post-grid-elementor-addon/ inside blog post?
Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
How can the menu parent be clickable? If I have subpages in Menu, the parent page is not clickable.
Thanks for the message! Please make sure you are using the latest version we have added this option in our last update.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I don´t find it. Where is the option? I Have Stike 2.2
I am having issues install two important required plugin. Advanced Custom Fields Pro and Stike Toolkit. Its saying An error occurred while installing Advanced Custom Fields Pro: Download failed. A valid URL was not provided..
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best regards
I have resolved it myself. Thanks for you swift response.
But can i get a documentation at least
Thanks! Please find the doc link https://docs.envytheme.com/docs/stike-theme-documentation/
Regards
Hello, when i open my homepage – https://phonetechrepairs.com/ most items do not charge smoothly.They’re bugging. How can i fix that?
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
There is no update for version 2.3 in my dashboard. I have envate market installed.
Thanks for the message! Please follow the doc to get the update process.
Here is the link https://www.docs.envytheme.com/docs/stike-theme-documentation/theme-updates/
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
hi itry to inport demo data its will not import perfect my raise the ticket still bending #SV40IWEK
Thanks! Please reply to our query from the support ticket.
Regards
Still not clear pls very argent
We didn’t get your purchased theme yet by logging in any where in your accounts.
Regards
This is buy paid theme already send support ticket also why you not able to seen my purchase code I am already paid renewal support amount also pls check clear my issues as soon as possible
Apologies! I asked you to upload your downloaded theme to your hosting area. Otherwise how we will get your purchased theme file?
Regards
thank for your support i can clear my self to solve the problem
Error: error (400)
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
How to update Advanced Custom Fieldscustom field?
Thanks for the message! Need to purchase a license key to update the plugin but we generally update latest version after a certain time with the theme update.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Please anser my mail! The communication is not good. How to update the premium plugins? They are outdated!
Apologies! Could I get your name in email?
Regards
I have a question about the chatbot. I couldn’t find anything related to it in your documentation. What is its purpose? is it only to display preset messages?
Thanks for your message! It’s a preset message but you can edit, update these from the dashboard.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, I updated my theme. Now, I can change my logo size, but only the height. If I made it wider (px, em, %). It doesn´t change. https://www.it-experte-augsburg.de Can you please check it? Best regards! Stike 2.2.
Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thanks! The theme doesn’t have any adware or any other unusual things included! It seems, your website hosting might have compromised so attackers injected the source code of their choice. We recommend you perform a detailed checking and sort out ASAP.
Sucuri check might help: https://sitecheck.sucuri.net/
Regards
Hi I am facing problem during change the name of Home page 4 and its slug it is showing error during change the slug and page name please check https://themaxbrain.com/home/home-four/
Thanks for the message! We are quite not sure about your expectation and shared URL format is also incorrect.
Please share bit details if possible.
Regards
There is a problem in the new version of theme in the mobile version that I attached a photo of, how can this problem be solved?
https://img.techpowerup.org/200914/capture.jpgThanks for the message! We are checking about that and will update you soon.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
There are many problems in rlt version styles, which you also mentioned will be solved in the next updates, but the problems have not been resolved. This is also a new problem in the rtl version
https://img.techpowerup.org/200914/rtl-problem.jpgAfter two months, my message was not answered and the theme was not updated
Apologies! We didn’t perform any update with the item between this period but we will try to do that soon.
Regards
Hi How can I get this theme updates
Thanks for the message! Please follow the doc to update the theme.
Here is the link https://www.docs.envytheme.com/docs/stike-theme-documentation/theme-updates/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
Hi I am facing problem during update theme ver 2.2 I didn’t get Demo Page 9 on the theme after importing the One click demo please look at error https://themaxbrain.com/ it is from theme side I have tried my best, please provide updated demo
Thanks for the message! We are checking into this if we get any mismatch then will update the theme soon.
Hi When I can get this update
Thanks! We will try to update as early as possible.
When Demo page 9 problem will solve.I want to add this page in my website
Hi Why i am getting this half page after importing one data from the plugin https://themaxbrain.com/home-nine/ I am here to deploy the thing and it is bad that you are not understanding my time values,
Thanks! Please follow the link to add demo nine https://www.docs.envytheme.com/docs/stike-theme-documentation/theme-updates/how-to-import-new-demos/
Best
This xml does not have demo nine and Demo eight data please check again and provide me right update.
right now Theme ver is 2.2 and you are providing me ver 2.1,is there any guy who is working carefully or making me fool or waste my time or money,Please be careful about your work you are not taking it seriously,Please provide complete updated demo with complete page.2 days are passed I am still stucking with these issues.
Again I am repeating: This xml does not have demo nine and Demo eight data please check again and provide me right update.
Thanks! Don’t fret, the demo eight & nine added in version 2.1 that’s why it’s showing previous version.
Please check the update history it will help you to get real difference between 2.1 & 2.2 and import the demo data carefully again hope you will get the missed demos.
Regards
Hi,Hi I have imported demo data many times but demo page nine is not showing properly about fretting I am not here to experiment to do things I want display my website properly please check again with your code and all thing.ot provide me proper and updated link.I want to deploy Demo 9 and I am not getting it properly Please check this link https://themaxbrain.com/home-nine/
Thanks! Please check now we have updated the xml file hope it will help to resolve the difficulties.
Also, it will be good if you update the theme with the latest version 2.2 and then import demo data using one click demo import plugin.
Regards
Hi, I have uploaded updated theme and troubleshooting from all my end but still Demo page 9 ( New Demo) Menu,Banner page and other thing is not displaying Please check http://themaxbrain.com/ (only Demo Page 9).
Apologies! We are quite not sure how you are trying as it’s working fine when we check.
Regards
I wasted my money and time both i will never buy again with this author.
No worries! if you want our help in installation then send us your dashboard access to hello@envytheme.com.
Also, I am quite not sure why you are not sending an email as already informed you about that!
Regards
This help is paid or free?
I have sent my details of Dashboard
Please install Demo page 9
Hi I am uploading my website logo but it is showing very small
Also Please check https://themaxbrain.com/about/ this page under about us sitke story title is appearing
I hope you already updated this. Feel free to ask if you have any queries.
Is this theme compatible with wordpress 5.5
Thanks for the message! Yes
i bought your theme but its says : Purchase Key Invalid
putted purchase key.
Thanks for the message! Please follow the doc link for the license setup details.
Here is the link https://www.docs.envytheme.com/docs/theme-license-information/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
I recently bought this and my Purchase code is 539bf73c-a9f7-43ca-92fd-f4232a714bf9
But I am getting an error as “Purchase Key Invalid”’ Please help.
Thanks for the message! Please follow the doc link for the license setup details.
Here is the link https://www.docs.envytheme.com/docs/theme-license-information/
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
Hi! I just got this wonderful item, congratulations for the great job! I just have a simple question until now, can the exposure time of the chat-bot be modified?. Thanks!
Thanks for the patience! Chat bot time modification option available now. Please update the latest version.
Regards
Dear support team,
https://betanilags.nilags.com/service/social-media-marketing-2/?preview_id=1175&preview_nonce=e3744a27cd&_thumbnail_id=1370&preview=true need help to edit the banner in the destio of this page. Please I am not a pro in web design, so please send me a step by step instructions .Kind Regards
Hervé
Thanks for the message! We are unable to get access to your shared link.
Please send us an email to hello@envytheme.com with your query details.
Regards
In the Home page banner content how can i slip the paragraph into two parts. Please help
Thanks for the message! This option not available into the current version but we will try to add this in our next update.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
