115 comments found.
great theme but how do i change the main image at top of homepage it’s a kid playing with toys i said i’d ask on here as its probably so easy to do thanks a million
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I’d like to use your template, but I need to make sure the plugin as well. Do you have a search plugin integrated in the template, so I don’t need to install a WP plugin and build some custom design for it?
Hi there, the default WordPress search is working fine but if you need custom adjustments you may want to consider a plugins. Regards: VamTam
I love Skole theme. When will the theme for primary and secondary school be available?
Thank you so much for your kind words! If you mean this theme – https://themes.vamtam.com/ , very soon, it is a matter of days. Regards: VamTam
hi, I have just downloaded your theme, but I am having trouble downloading the demo files. Do you have any suggestions?
ignor that.. it worked perfectly
I take that back.. all the files have loaded but the there seems to be a problem with the styling showing. I am working via a host file redirection while building the new site. Is that a problem? if so how do I work around this?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
thanks but I I cant put a domain in yet since I am working through the host file. The question is do I need an active domain to install this theme
Hi, this is pre-purchase question.
I like this theme, but do you provide a choices for this kind of picture?
https://skole.vamtam.com/wp-content/uploads/2019/11/illustration-people-1.svgSo i can choose whatever image that suitable for my business.
Thanks.
Thank you for your interest in our themes! Yes, you can replace this and any image with the one of your choice from the theme and drag and drop builder option panels. Regards: VamTam
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi there, I wondered where I can change the menu buttons in the template. I can’t figure out where to change the “Book a Visit” and the phone number next to it in the menu. Thanks!
Hi, thank you for choosing our theme! Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hello, does this theme support shop page to buy downloadable PDFs?
Thank you for your interest in our themes! No it doesn’t Regards: VamTam
honestly it’s a waste, lots of users would need this function with an amazing theme like this especially during these times
Hi there, great theme. If I purchase the theme, does it come with the photos and icons that we can see in the live demo (animal illustrations, people illustration graphics, etc.). If purchased and installed, does the theme immediately looks like the Home 1 live demo? Thanks!
Anyone?
Thank you for your interest in our themes!
1. The Icons are included, the images are not. If you need some of the images for your own site you will have to buy a license. Note that you will not find a single theme on Themeforest with images included in the package unless they use free low quality stick. 2. Importing the demo content will recreate the Home page 100%. Regards: VamTam
Thank you – the images are not an issue (the photos I mean). Just wanted to make sure all the other content is included. Thanks!
I had trouble importing the demo. I wrote this on the support page, but the response is so late that unfortunately I returned the theme with regret. Thank you for your attention.
Nice looking theme, does the theme come with Elementor Pro?
Hi there, Elementor Pro doesn’t have a license allowing for distribution. However you can use its free alternative https://proelements.org/ . We support both of them so it is up to you which one to use. Regards: VamTam
Hey! Sounds good to me. So, you mean that I can edit all aspects of your theme when I install and use https://proelements.org/? I am asking this because most themes on ThemeForest would do false ad by saying their theme comes with the Elementor pro version, but when I want to edit the original demo of their website, it’ll require me to get the Elementor Pro version before I do so, and I think it’s wrong for them to do that.
Hi there, we can never claim it comes with it and I doubt any author will do so since there is no license available and Envato will not allow it. Supporting Elementor Pro doesn’t mean it comes with the theme. If you have Elementor Pro you can use it with the theme. If you don’t, you can either buy a license or use its free alternative – https://proelements.org/. Our advice is to support the original developer – elementor.com. Regards: VamTam
Hey!, I face a little issue editing stuff. Opened a ticket 10 hours ago and haven’t got a word from you. Kindly help. Tnx.
As far as I can see my colleagues have replied.
After updating the template, I cannot edit the pages!
I receive a message:
License Mismatch Your license key doesn’t match your current domain. This is most likely due to a change in the domain URL. Please deactivate the license and then reactivate it again.
PLEASE HELP ME URGENTLY!!!!
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, your theme is really good.
I set up the theme. I imported the demo. But the page did not open properly. I also could not import other vamtam plugins like revolution slider. Whenever I try to import vamtam plugins I get a warning like: “The link you are following has expired.”
I did some research and found this page: https://elementor.support.vamtam.com/support/solutions/articles/245235-import-of-sample-demo-data-failsAs written on this page, I contacted the hosting company and asked them to increase the php.ini values. But our values are higher than the values you have already specified.
Can you help me find out how to fix the problem?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, I have bought the SKOLE theme and also the ELEMENTOR PRO membership. I have installed the theme and I have also imported the demo, but the moment I enter the page, everything is out of the picture. I will appreciate you can help us since we have made a large investment and it does not work as we expected. We always buy themes on envato and this is the first time we have problems.
You can see what I mean in the following link: https://www.luccasposters.com/ticarmela/ We have also installed all the pluginsHi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
thanks for the reply. Yesterday I generated a ticket and sent them the access credentials. The ticket number is # 65687. I will appreciate you can help us as soon as possible, it is urgent. We are sure that more than one client of us will be happy to have the theme but we need to be able to solve it as soon as possible. Thanks for the attention.
As far as I can see my colleagues have replied. There is no need to post here, as the support team don’t have access to this comment board. Best VamTam
Hello,
yours Skole theme is great. Do you have also something for primary and secondary school?
Thank you
Thank you ! We have one in the making, probably will be ready by the end of January. Regatrds: VamTam
Dear vamtam,
I would just like to ask you, if we can and should looking forward some updates – you wrote, that you will probably have theme for primary and secondary school…?
Thank you and good luck!
HI there, yes it is ready – estudiar.vamtam.com . It will take some time to get approved for sale. Thanks VamTam
Hello, i like this theme! Amazing. If I ask, can I see an example of woocommerce? What will the page be like if I want to sell something?
Hi there, sorry we don’t have a test server but we have 30 days money back guarantee which serves the same purpose. Regards: VamTam
Hey guys, looks like there is an issue with mobile optimisation of the theme. The Title of the page (e.g., About) goes under the main menu header. Its like an issue with all the pages. Any solution to solve this with just a single change which will solve it for all the pages on mobile?
Check this screenshot of About Page below: https://www.dropbox.com/s/xlg8g2b1ehqpokd/Screen%20Shot%202020-11-18%20at%209.07.50%20pm.png?dl=0Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
The theme doesn’t work well on Safari browser. Does anyone have the same problem? The font Sinsei does not appear as well as the header. The support forum is responding way too slow.
Hi there, as far as I can see the site looks fine on Safari – https://tinyurl.com/y46ly95a. Make sure you are running the latest Safari version. We usually reply within 8 hours during weekdays and 24 hours during weekends. What is your ticket number? Regards: VamTam
