12890 comments found.
I hope Theme will be Top 2 and then Top 1
Hello,
Thank you very much!
Kind Regards
Hi, It is mentioned that the license is only for 6 months right ? after 6 months we need to renew those ? How much cost it will be sir ?
Hello,
Thank you for contacting us.
This license is for a lifetime. 6 monthly period is for the support service but you don’t have to renew it if you don’t need any help from our support team.
Kind Regards
ok thank you…. i have one more question. if i upload the theme on my wordpress site will i get all the images and content on this site.
All the content is included except images. Some of the images are replaced with placeholders.
Kind Regards
okay that is fine. But the effects that you have given for the images will be there right ?
Sure, you can see how it would look after the installation in this video https://www.youtube.com/watch?v=q4tU5TAZtIk
Hello, With the new “Portfolio element” on WPbakery, is it possible to have something like a carousel ? Actually all my projects are on severals row, and I wouldlike just one row with carousel. Thank you very much
Hello,
Thank you for your question. Currently, there is not carousel layout for the portfolio element. We will consider adding it in our future updates.
Kind Regards
Do you plan to improve again the pagespeed and core performance?
Google is running new update and core web vitals are now an very important ranking factor. Your theme is realy nice, but realy not one of the best in performance. Sure, pagespeed is also based on content… but look at other themes: the included options and code have much better values out of the box with elementor and most of all solve core web vitals in all demos. We have checked your demos and no one solved that. 
So our question is: Options and design are nice. But right now we do not need more options and designs, we need better core web vital values. Because this is new ranking issue. in your last update you worked hard to improve your performance. But with last update you do something what you needed to do long time before.
So do you plan to improve it again?
Hello,
Sure, we are always working on our theme performance, and currently, it is one of the most optimized on the market. And you are right, Google score depends mostly on content and our theme loads CSS and JS files only for those elements that are currently presented on your website.
Kind Regards
Hi. Thanks for the support.
After the upgrade to v 6…, thumbnails are broken; especially the blog’s thumbnails. I cleared cache, reset permalinks, updated plugins… But nothing changed. Screenshot here: https://prnt.sc/130k1ra
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Absolutely all the first characters of the letters of the product titles are capitalized.
Please I would like this not to be the case, I want to be the one who decides if a letter or a character is capitalized or not.
But now it is not working like that, no matter how much I lowercase in wordpress in the store, the first character of the letter is capitalized.
Please a solution for this, I remember that this was fine, I don’t know when this happened.
It’s practically as if he’s forcing himself to capitalize it.
Thank you in advance for everything, a cordial greeting.
woodmart the best thema.
Please do not bother to help me with this query, I have already solved it.
the problem was in the bad configuration of fonts.
Everything solved
Thanks a lot for everything.
Hello,
We are glad that you sorted it out 
Kind Regards
I use Lightspeed to “Deffer” the “Inline Js” codes. (this hugely improves the performance)
Everything works fine, but the theme’s one of the files. We get this error on the console:Uncaught ReferenceError: woodmart_settings is not defined
at helpers.min.js:1
and as a result, many theme related things are not working.
Any idea on how to fix this issue, please? (I use Asset Cleanup, so I can sort of prioritize the js files to be loaded on header or somewhere else, but the issue is, no matter what I do with the js files, it still doesn’t work. and I can’t find any inline js codes related to woomart_settings to deal with it. My guess is the woodmart_settings is not supposed to be deferred and as I deffered the inline js codes, it is deffered as well. But why I can’t find the woodmart_settings when I use Asset Cleanup in Inline JS codes sections?)
Thanks
If you are storing the theme’s settings as inline js codes, then storing them in a minified js file would let us easily prioratize it and load it on top, and then deffer the remaining inline js codes, and achieve a great performance.
Hello,
We use WordPress standard function to pass some settings to the JS file https://developer.wordpress.org/reference/functions/wp_localize_script/ It is a core function and it always generates an inline script. We can’t move it to a separate file, unfortunately.
Kind Regards
Thanks, I used Lightspeed’s feature to exclue the theme’s settings from being deffered, and it works fine now.
How can we add brand SVG images ? – Currently is allowing only PNG/JPG when you add a SVG it shows blank.
Hi,
Could you please send us a link to your website where we can see this issue? And provide us with your admin access if possible. It works well on our development website.
Kind Regards
Dear Support, There is one more bug in the product page when I have size variation. The long description is showing 2 times after selecting the size. Please see this demo: https://jmp.sh/24AgU34
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Dear Support, The website is https://bit.ly/3os30WH ( it was hidden now online for you ) Thank you in advance
Hello,
Make sure that all your color terms have the “Enable swatch” option checked https://gyazo.com/1295cc7a35a423fb929d88c0fb006d42
Kind Regards
Dear Support, Thank you! checking option “Enable swatch” fixed the color! Now one more bug left, in the product page when I have size variation. The long description is showing 2 times after selecting the size. Please see this demo: https://jmp.sh/24AgU34 Thank you in advance.
It seems to be a separate description shown from the variation itself. Could you please check with the default theme to see if it is our theme bug or not?
Kind Regards
Are there any plans to improve the checkout? Flatsome offers a ‘focused’ checkout layout the removes things such as the header/main nav.
Also, sticky cart/checkout sidebar on the would be good!
Hello,
You can do the same with our theme and create a simple checkout page without navigation and a footer.
Kind Regards
According to chrome 80% of the css written in base.min.css is not being used If we analyze the css it loads: - forms css that I am not using https://prnt.sc/12yzmhk -css from wpbakery when I am using elementor https://prnt.sc/12yznat -css of the mobile version when I am on the desktop version -Comments that I am not using https://prnt.sc/12yzoob -I am not using contact form 7 https://prnt.sc/12yzppx
In general, the CSS and JS of the theme have to be improved a lot so as not to lose SEO with the change of google algorithm
Hello,
Yes, we are working on splitting our CSS into smaller files. But if you test any theme on ThemeForest with this tool you will see the same problem.
Kind Regards
Yes, but it is necessary to make these improvements in order to be competitive
Hello,
Of course, and we are working on it. I mean that it is not possible to make all the CSS loaded used on the page. We can reduce that number a bit but can’t approach 0% in the theme.
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Dear Customer Support Team,
like many others I’d love to buy and start using the Woodmart Theme. Unfortunately it isn’t compatible with our company’s ERP (JTL Wawi).
While researching for a solution I came across this thread in your support forum: https://xtemos.com/forums/topic/problem-with-rest-api-put-in-products-attributes-erp-jtl-bigbuy/
Could you please specify if you are able to offer a long-term fix and/or solution to this incompatibility-issue?
Hello,
Yes, we would be glad to fix it in our theme. Just create a topic after purchase and describe the problem in detail so we can reproduce and fix it for you. Then the fix would be included in our update.
Kind Regards
Hello,
thank you for your reply.
Since my problem is exactly the same as described by one of your customers in the mentioned thread (https://xtemos.com/forums/topic/problem-with-rest-api-put-in-products-attributes-erp-jtl-bigbuy/) I’d like to know if you were able to help him fix the incompatibility or find a solution for him?
Kind regards Jonas
Hi,
As you can see, this customer didn’t respond so we don’t know if the issue fixed or not.
Kind Regards
How can I make the related products in the product pages more smaller? And how to show more than 4 at a time?
Hello,
You can configure the layout of the related product in Theme Settings -> Product page -> SHOW / HIDE ELEMENTS.
Kind Regards
Just a heads up … your Theme Settings > Typography isn’t working correctly in Safari. I am not sure if other users have experienced this. The font selection drop downs aren’t returning any fonts. They are stuck on the Poppins and Lato defaults. It works fine in Firefox and Chrome, just not Safari.
Hello,
Thank you very much for reporting us. We will fix this bug in our next theme update.
Kind Regards
Hello,
We have created this description content with WPBakery page builder (or Elementor) in an appropriate field for the product.
Kind Regards
Hello,
Is there any way we can add icons to categories in the shop pages ( I mean on the left SIDEBAR )
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi, I have just noticed my back end editor has broke. WP Bakery is still available but all the elements just show as code rather than elements I can edit?
[woodmart_gallery images=”7348,7347,7388” view=”grid” spacing=”2” columns=”1” lightbox=”” img_size=”1200×1000” woodmart_empty_space=”” caption=”0” lazy_loading=”no”]
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Brilliant the other day guys – you got me to list that mod_security which was causing a problem saving the theme options.
Can you tell me one thing that is absolutely wrecking my brain!! 
How can you set the Shop to default to show the Categories rather than just all products.
So for instance if you browse to /shop I want to see the Category selection boxes all gridded up – then user can choose one, and then they move into the products for that category. By default just shows all products.
Similar with the Categories themselves – I see options in each category saying: Standard, Products, Subcategories, Both – but I know from previous themes you should be able to set a default setting for how the show will display the shop and all Category pages (i.e. to show the sub-cat grid) not products.
Hope this makes sense! I cannot for the life of me see any option for that in the theme settings.
Thanks guys!
Doh just found it, under Customize. Apologies lads – thanks!
Hello,
Thank you for your comment. We are glad that you sorted it out 
Kind Regards