12890 comments found.
Hello,
Read the following article from our documentation and it should help you https://xtemos.com/docs/woodmart/faq-guides/top-bottom-paddings/
Kind Regards
Welcome to the shops page How do I change the filter type in the attached image I want to put something other than the default sort
https://www.screencast.com/users/webdevapollo/folders/Default/media/ecabcb52-7e4c-4706-afba-8c3fb7254b1aHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, guys! I’ve just noticed that fake Instagram images (Instagram element, “Images” source type) are not lazy loaded. This can affect performance rather badly on slow connection. Can you please fix this?
Hello,
Our lazy loading function is designed to work with HTML
<img />tag. And the Instagram fake images are shown as CSS background images. That is why the lazy loading function is not applied. We will try to find some workaround to this in our future updates.
Kind Regards
Thanks for your explanation. Please explore such possibility because 5-6 decent sized images can add up to 800 Kb to page size which can slow down page loading for 1-4 seconds on 3G.
Sure, thank you!
Hello I have 2 problems, my website does not load the menus and it does not load the icons, will you know what I am doing wrong? Import everything from a Demo https://trescumbres.com/tiendav2/
Hello,
Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.
Kind Regards XTemos Studio
I appreciate your answer, my icons are already seen but there is still the problem that in my Build Header the menu is already assigned, but it is not reflected on the page.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I purchased the woodmart theme, when i activated the theme and imported base content images are not showing on the frontend. I understand you don’t provide images with the theme, but it should load dummy images instead. Please check this issue.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
What plugins are needed for the template to work? Are paid plugins included in the package, if so, do I need to pay for them separately?
Hello,
There are two paid plugins required: WPBakery and Slider revolution. Both plugins are included and you don’t need to pay anything extra for them.
Kind Regards
Hello The theme is very beautiful, I have a website that I have been working on for a year, it contains a lot of products, and I have customers. What is the correct way to install the theme with previous content that I do not want to destroy. I saw ways to install the theme on a new site. I wish to explain how to install the theme on an old site while protecting old products and pages.
Hello,
We recommend you create a new website and then transfer all your products and content from your old website manually. You can use standard export/import functionality as well.
Kind Regards
Presales Question… Is it possible to show the variations as options on the shop page? So that customers dont have to open the product and pick the variations, just see all the products and keep adding to cart as fast as possible. For example: https://snipboard.io/fotgKr.jpg
Hello,
Our theme has a “Quick shop” function that allows you to select the variation after clicking on the “Select Options” button. Test how it works on our demo here https://woodmart.xtemos.com/
Kind Regards
Hi. i want to add “In Stock” text in products page. how i do that ? normally out of stock text is showing good but in stock not show. pls help
Hello,
There is no such option in WooCommerce by default. Here is a topic on their support forum that might help you https://wordpress.org/support/topic/how-can-show-in-stock-label-in-single-product-page/
Kind Regards
Hello, I have made the thumbnail or name click to open quick view instead of the product page but is there a way to show the relevant products in quick view?
https://bgm.bg/%D0%BF%D1%80%D0%BE%D0%B4%D1%83%D0%BA%D1%82-%D0%BA%D0%B0%D1%82%D0%B5%D0%B3%D0%BE%D1%80%D0%B8%D1%8F/%D0%B1%D0%B5%D0%B7%D0%B0%D0%BB%D0%BA%D0%BE%D1%85%D0%BE%D0%BB%D0%BD%D0%B8-%D0%BD%D0%B0%D0%BF%D0%B8%D1%82%D0%BA%D0%B8/Also, do you know how to speed up the quick view opening? I mean, when the page is fully loaded, clicking on a product has 1-2 sec delay before opening the quick view. Do you know if RediSearch would improve this speed? I know it will improve the search speed of the site but maybe it will help with all the queries /?s and the quick view?
Also, do you know when will v6.1 be released?
Hello,
It requires additional customization to show related products there. Sorry, but we don’t have any instructions for this. As for the quick view speed, it depends on your server response time and we can’t say if RediSearch would help you on this matter.
We are going to release our update next week.
Kind Regards
Hi,
How can I add Attribute swatches to Sticky add to cart showed on Product page?
Hi,
Sorry, but there is no such option for sticky add to cart in our theme. We will consider implmeneting it in the future.
Regards
Hi,
Sorry, but there is no such option for product images (on a mobile device) in our theme. We will consider implementing it in the future.
Regards
Hello, when the product name is 2 lines, there is a shift in the pictures. How can I fix? Thanks…
https://www.hizliresim.com/ps4d0r4Hello,
Please deactivate “Masonry grid” and “Products grid with different sizes” in the Theme Settings > Shop page > Product styles.
Best Regards
thank you 
You are welcome
Hi,
Thank you for contacting us.
Here is an article from WooCommerce documentation that may help you setting up taxes in the product https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/
Regards
I just bought the copyright YITH WOOCOMMERCE FREQUENTLY BOUGHT TOGETHER Plugin, but I found it not working on Woodmart, please help me with this problem, thanks
Hello,
We installed this plugin, and all is work. https://gyazo.com/9b4cfc9ba32b0aa717319218ba7c36cd Please try to contact plugin support.
Best Regards
Hi guys, need help on how to change cart sidebar on right to left on mobile view? coz i have move my cart from right left, but the sidebar still on right, how to move from right to left?
http://prntscr.com/13fhi2uplease help thanks
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings for mobile devices.
body .wd-side-hidden.wd-right {
right: auto;
left: 0;
-webkit-transform: translate3d(-100%, 0, 0);
transform: translate3d(-100%, 0, 0);
}
body .wd-side-hidden.wd-opened {
-webkit-transform: none;
transform: none;
}
Regards.
can cart on left and mobile menu on right?
Please replace the previous Custom CSS with the following
body .cart-widget-side.wd-right {
right: auto;
left: 0;
-webkit-transform: translate3d(-100%, 0, 0);
transform: translate3d(-100%, 0, 0);
}
body .cart-widget-side.wd-opened {
-webkit-transform: none;
transform: none;
}
Regards.
it works! thanks
You are welcome.
I noticed another problem after upgrading to version 6. WPML has moved out of the mobile menu. There was no version before 6. https://ibb.co/QvRNfP0 https://ibb.co/yQV1zs4 Used the widget: Area after the mobile menu
Hello,
WPML widget has been redesigned to reduce the CSS size.
Kind Regards
And what does it mean? it does not change the fact that everything has moved out
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings.
.widgetarea-mobile .widget_currency_sel_widget,
.widgetarea-mobile .widget_icl_lang_sel_widget {
display: flex;
align-items: center;
justify-content: space-between;
}
.widgetarea-mobile .widget_currency_sel_widget .widget-title,
.widgetarea-mobile .widget_icl_lang_sel_widget .widget-title {
margin-bottom: 0;
margin-right: 20px;
color: #2d2a2a;
text-transform: uppercase;
letter-spacing: .3px;
font-weight: 600;
font-size: 13px;
line-height: 20px;
}
.widgetarea-mobile .wcml-horizontal-list,
.widgetarea-mobile #lang_sel_list.lang_sel_list_horizontal {
margin-bottom: -10px;
text-align: right;
text-transform: uppercase;
}
.widgetarea-mobile .wcml-horizontal-list ul,
.widgetarea-mobile #lang_sel_list.lang_sel_list_horizontal ul {
margin-right: -15px !important;
border-top: 0;
}
.widgetarea-mobile .wcml-horizontal-list ul a,
.widgetarea-mobile #lang_sel_list.lang_sel_list_horizontal ul a {
padding: 0 5px;
}
.widgetarea-mobile .wcml-horizontal-list ul li,
.widgetarea-mobile #lang_sel_list.lang_sel_list_horizontal ul li {
margin-bottom: 10px !important;
margin-right: 10px !important;
}
.widgetarea-mobile .widget_icl_lang_sel_widget .widget-title:after {
content: ":";
}
.widgetarea-mobile .wcml-horizontal-list {
text-align: right;
}
.widgetarea-mobile .wcml-vertical-list {
width: 100%;
}
Regards.
Yes it works! Now everything has been fixed! Thank you
You are welcome.
Hello. I bought your theme but mobile menu does not load the grey overlay anymore. When the user clicks outside the menu, it does not close. Are you aware of this problem? Thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi
Is it possible to improve social login …For better USER EXPERIENCE.
Currently, after login in via sidebar-social-login customers are redirected to the my-account page.
Is it possible to make the customer redirect to the page he/she was browsing? It works as aspected if logged in via Email & Password, they are redirected to the current page, but it does not work for social login.
Thanks
Hello,
Currently, we don’t have such an option. But we will add this to our feature requests list and investigate this in the future.
Regards
Good day, I bought your product and the product support ended, I did not register on the forum, I wanted to register now and insert the product code, and the registration error comes out, writes this purchase code is used. You also need help with the integration of products, an error occurs when uploading products to the site
The following error occurs when uploading products to the site via 1c Warning: Undefined array key “attribute_swatch_size” in /var/www/u1284544/data/www/nichese66.ru/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php on line 35
Hello,
Please send us your purchase code via the contact form on our profile page.
Kind Regards
Sent it
Hello,
We have replied to your email already.
Kind Regards
