167 comments found.
I purchased this theme from my friends account, there is issue i will open ticket from his account… homepage cannot change header design, homepage cannot change footer even copyright. 2) on other templates. we can change footer design but cannot still edit footer menu, copyright theme is full of bugs worst theme ever
Thanks for your response ! Thanks for your feedback, to better understand your problem. Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, How to customize the header,
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, why my widget cant edit? When I open the widgets, the widgets not appear
Thanks for your respond ! Please update the Redux Framework plugin to the latest version.
Okey thankyou!
You are welcome !
Hello, I have select header 1 and I choice Yes in param Enable Sticky Header but the header is not sticky, why ? Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I purchased this theme last year, didn’t get a chance to use it. Today I was working with this theme. Found an issue.
There is issue with the latest version of this theme, if I enable “Load Font Awesome 4 Support” option from elementor settings> advanced. the left and right arrow icon which is present in category slider or infact product slider, becomes invisible. If I keep “Load Font Awesome 4 Support” disabled, everything works fine…but social media icons beome invisible for keeping that disabled.
Also don’t know if this an issue or not, if enable compile css option from theme settings and add a new color, still the primary color doesn’t change. It remains that orange even after multiple re-fresh.
However the first issue is 100% confirmed, second one why it’s happening not sure….hoping to get a fix soon for the 1st issue. My support got expired, so just letting you know.
Thanks for your respond ! Our customers still make good use of the features you mentioned. We will be happy if you send a support request via the link: https://wpbingo.ticksy.com/ We are always here and ready to assist you.
PRE-SALE QUESTION
Hello,
I am planning to buy your theme however I have a question regarding the installing the demo data you have the following instructions;
In this instruction you mentioned that “You will be presented with the option of 2 example sites to choose from” However I like to have all the demo’s available and how do we import full demo’s?
I. ONE-CLICK DEMO IMPORT You can quickly import all sample data in Wpbingo Framework > Import Demo Data.
When you access the Davici Demo Content Importer, you’ll be presented with the option of 2 example sites to choose from. We provide options if you don’t want to import full demo Choose the one you like and click ‘import’ button. It may take a few minutes to finish the process
Also is there a simple way to import demo data rather the following option?
II. USING WORDPRESS TOOL 1. Login to your WordPress admin (/wp-admin) and go to Tools > Import and choose the WordPress system from the list to import.
2. You will see a file chooser input, there you upload the latest version XML file that can be found on Sample Data/sample
Thanks
I would really appreciate if you could make it easier to download the demo data as I have changed the PHP limits and also Increased the execution time but still was not able to download the demo data – any suggestion and help will be appreciated!
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Font in theme is free?
I found font page https://www.myfonts.com/fonts/hanken-designco/cerebri-sans/ and price is $165. I can legal use on my site?
Thanks for your respond ! Yes, you can do that.
Social icons in the top header isn’t showing up And the menu below looks a bit weird when accordion is disabled (not assigned as menu)
EDIT: apparantly only on home 1, socials show everywhere else. Would be nice to have a bit more theme options tho. Especially for the header, color wise after choosing presets. Background + text color, typography etc
Sticky header has no logo
My account page styling is also quite off, the theme is amazing design wise. But it needs some checking, not everyone can fully style with CSS
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Will do it now, thankyou
i have problem in import demo with many pages like
[dokan-stores]
Failed to import Media “tes-1” Failed to import Media “tes-2” Failed to import Media “tes-3” Failed to import Media “ourteam-1” Failed to import Media “ourteam-2” Failed to import Media “ourteam-3” what shoould i do ?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I am having problems with the mega menu, I change it and save my changes but when I go to the home page it does not show my changes. Also my footer I make all the changes and save it, however it does not show my changes. Please advise
Also on the mega menu I tried to change out images and it wont save the images
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Interest about this theme.can i get a trial period before purchase this theme.
Thanks for your respond ! You can only use it after purchasing the item.
This is presale question, does this template come with photos?
Thanks for your respond ! Yes, this template comes with images.
Thank you for your quick response, just one more question, you have 8 home pages to choose from, however does all 8 pages included when you choose just one home template?
Well, after installing Sample Data, you will be included all 8 of those homepages.
Hi
I’m interested before buy theme, if user/vendor can delete account? (GDPR purpose)
Thanks for your respond ! This feature depends on the third-party plugin you are using to build the vendor feature, whether it allows to do this or not.
Hi, İ can choose footer or header style on theme options but i couldn’t find where to edit and change informations, links etc. on footer. Also at the shop page product list is so close to menu how can i put spacer between them (without elementor, its your standart page). Thanks.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
why the Compile Css can’t be saved on theme option panel? I’ve try it many times. Could you try it on your website?
Thanks for your respond ! Maybe your website is having a hosting problem: The max execution time configuration is not large enough or the file permission problem prevents the css from being overwritten. You can send us a support request via the link : https://wpbingo.ticksy.com/ . We will check for you.
Hi, even if i turn off 360 product view, it is not disabled. Is this a bug?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Theme options of headers not work,and can’t be saved. I’ve seen so much comments about the header’s option. You need to fix it as soon as possible.
I can saved the option of header used chorme…it work. and why the icon align left ? https://ibb.co/9y4hg3W
Thanks for your respond ! Because the homepage you are using is being configured for its own header. Please choose the “default” value as shown here: https://wpbingosite.com/document/davici/#wpbingo_framework_page. Also please send a support request via the link: https://wpbingo.ticksy.com/ We will check the icon for you.
Hi,
We’re looking to upgrade our woocommerce store with your theme. However, our current theme has had some plugin compatability issues with our current filter plugin Variation Swatcher for WooCommerce and B2BKing. Is your filter developed in-house or a standalone plugin? If the latter does it get updated regularly by the plugin author?
Thanks,
Thanks for your respond ! The filter feature is built by us. So we will regularly update this feature to match the latest version of the theme.
Thanks for the reply. Is there a limit on how many filters we can use, for example 50 colours…?
Also, I notice a lot of your themes are very similar in structure, is there a theme that has more filtering functionality and flexibility than others, or are the filter functions the same on all themes?
Thanks for your respond ! Yes, you can use an unlimited number of attributes. Our items are all built on a common framework, so will have similar features.
Hello, I have a problem with your theme, the responsive on the page of my orders does not look good on screens of smartphones and tablets, the table is out of phase with the rest of the page and it looks bad, screen, thank you. https://ibb.co/qmBX8YV
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
Is it possible to get a preview of your Ecoommerce theme options ?
I think this is left out of the documentation, and i see this as a very important part of a well written webshop theme.
In your documentation you have a preview of all other elements, except Ecommerce part, which is by far the most important.
Thanks in advance
Thanks. I would advise you to update your documentation with this.. If i had bought this theme and saw these very limited options, i would have requested a chargeback. This seems not worthy of a proper dedicated shop theme i 2021..
Thanks for your respond ! We will take note of your contributions. Best regards.