Discussion on Medicare - Doctor, Medical & Healthcare WordPress Theme

Discussion on Medicare - Doctor, Medical & Healthcare WordPress Theme

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835 comments found.

how to find where to edit the bottom section just above the footer?

Hi,

There are two possible places:

1) Appearance > Widgets (Footer Widgets Area) 2) Appearance > Customize > Header & Footer, Footer Page slug field holds the optional slug of the static page which serves as the additional footer content throughout the site. If there is a page slug entered in this field, edit the page with that slug.

Kind regards,

BoldThemes team

I installed the Slider Revolution plugin, but the shortcorder doesn’t work on the home page! How can I solve the problem? Thanks

ok thanks

Hi,

We have replied directly to your email.

Kind regards,

BoldThemes team

ok thanks

Is there a way on the header widgets to make the text element 2 lines? My address is quite long and ideally needs to be two lines rather than one long line. Thank you

Hi,

Not out of the box since the title and text attributes of BT Icon widget are sanitized as per coding standards.

If you wish to add tags to the title or text attribute of BT Icon widget (the one holding the address in the header on demo) you need to modify the medicare plugin code a bit.

Locate

$instance['title'] = ( ! empty( $new_instance['title'] ) ) ? strip_tags( $new_instance['title'] ) : '';

in medicare.php plugin’s file (function update of BT_Icon_Widget class – around line 4655) and replace it with

$instance['title'] = ( ! empty( $new_instance['title'] ) ) ? $new_instance['title']  : '';

It should enable you to place br tags into the title. You can do the same for text attribute.

Kind regards,

BoldThemes team

Excellent stuff. Thank you so much

Do I have to pay google to use the map on the bottom? I put my API KEY but It displays me “For Development Purposes Only”

Hi,

Google Maps API requires you to generate the API key (for which you need to create a billing account as well). On the other hand Google Maps API includes a free tier of $200 monthly meaning that the first ~ 30.000 displays of the map will not be charged – https://boldthemes.ticksy.com/article/8049/ and https://cloud.google.com/maps-platform/pricing

Kind regards,

BoldThemes team

Hi I am using your theme for my website, but it suddenly show me this error message and my website is unable to load.

“cURL error 7: Failed to connect to themeforest.nazarkin.su port 80: Connection timed out”

Hi, please contact your hosting provider, it looks like there is some issue with the server.

When I push the fullscreen button inside The Text element in the editor it is not working. Is there a solution? Thank you

Not at the moment, we will try to fix this in the next BoldBuilder update.

Thank you for your excellent and quick update.

Hello, when I add a grid gallery and it has more items 30 + more items, than on a mobile device when I scroll to the bottom of the footer and then fast scroll up it sticks in one position, and sometimes when I have my finger on it it will start to jump up and down. I get the same result on the demo page http://medicare.bold-themes.com/clinic/about-us/galleries/ tested it on OPERA, FIREFOX, and CHROME / IPHONE 12 mini. It does just on mobile devices.

Bug?

Hello, thanks for letting us know, we will check this.

Hello! Does medicare theme support WP 5.8? I see In description only 5.7.x support.

Hello, WP 5.8 is supported, we will update description as soon as possible.

Can I use a language translator in this theme? Which plugins do you support?

Theme has not been tested with GTranslate but Polylang should work: https://wordpress.org/plugins/polylang/. You can use it to build multi-language setup on top of the default theme functionality. If you need to translate the theme, you can use either poedit (https://poedit.net/) or plugin such as Loco Translate – https://wordpress.org/plugins/loco-translate/

last question… How will it look when I add the language translator to the top bar. I don’t want the great look of the theme to be spoiled.

It is hard to tell, but with some CSS tweaking it should be possible to create almost anything you need.

Hello, I am not able to edit any of the page to make my website mobile friendly is there any technique specifically used I am using dental version of medicare. Please help acknowledging this issue.

Hi,

Thanks or the purchase.

Please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the detailed description of the problem and screenshots and our support team will give our best to provide the solution.

Thanks in advance,

Kind regards,

BoldThemes team

Hello,

How to change Custom Menu hover color on footer?

Hi,

Thanks for the purchase.

Can you please send us the url to your site so we can take a closer look at the current setup and related markup? Thanks in advance.

Kind regards,

BoldThemes team

Can I change the icons of the psychiatrist theme? I want to use it for a gynecologist

Hi,

Thanks for contacting us.

You can use any of the icons available in our demos on any of the sites. You can also add your own icon font. Unfortunately, a set of gynecology related icons is not packaged with the theme out of the box.

Kind regards,

BoldThemes team

I can’t use bold builder in Posts pages

Hi,

Please go to Settings > Bold Builder and make sure that post is checked in the Post Types section.

If you enable Bold Builder for posts, you should be able to use it on posts pages as well.

Should you need any additional help in the process, please submit a ticket at our support site and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi i have a purchased licence for the theme but when i try to import the demo content i get this:

Please wait… error (red flashing)

Hi,

Can you please tell us which version of the theme are you using and which version of the BT Importer plugin do you have installed?

Kind regards,

BoldThemes team

hi Using theme version 1.0.8 and BT version 2.7.4

Hi,

Please update the theme to its latest version (you can download it from the downloads section of your themeforest account) – the current version is 1.8.5, you are using the one from 2016.

Kind regards,

BoldThemes team

Hi, may i know can i build this kind of website https://princecourt.com/ they also using wordpress to build so no sure this theme can build or not with doctor filter function and booking appointment function

Hi,

Thanks for contacting us. The referenced site was not built with the Medicare theme and it does not have packaged all the necessary functionality to build the same site out of the box :(

Kind regards,

BoldThemes team

Hello,

How to make Service element links open in new tab (target _blank)? Looking forward to hear from you.

Thank you

Hi,

Thanks for the purchase.

There is no out of the box way to do that, but you can use a simple JavaScript hack to achieve what you want.

Add a custom class to the service element(s) you would like to open the url in a new window – for example blankPage (custom tab of edit dialog) and add the following custom JS script to Appearance > Customize > General Settings > Custom JS (Bottom)

jQuery(function() {
jQuery('.blankPage a').each(function() {
    jQuery(this).attr('target','_blank');
})
})

It should do the trick. Of course you can add the code using any other method of your choice as well.

Kind regards,

BoldThemes team

Hi, thank you for your answer, it works like a charm!

Hello , How can I edit the background image of the header?

Hi,

Thanks for the purchase. You are probably referring to the background image of default header on static pages. The background image of the default header is page featured image.

If this does not answer your question, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the url of the page you want to change the header background image on. Our support team will be glad to assist you.

Kind regards,

BoldThemes team

How do I update my theme?

Hi,

There are two methods to update the theme:

1. To download the latest package form ThemeForest and update the theme manually via ftp by removing the old theme files and uploading the new one – http://documentation.bold-themes.com/medicare/theme-customization/#theme-update.

2. To use Envato market plugin and update the theme from the wp-admin dashboard – https://envato.com/market-plugin/

Either way, once you update the theme, you will be prompted to update the theme plugin as well, and possibly some other required plugins (depending on your current version), so please do so.

Kind regards,

BoldThemes team

Hello, How to have 2 or 3 column submenu?

Hi,

Thanks for the purchase

Please refer to the theme documentation, Section 3. Theme Customization – 3.9 Wide Menu for the explanation:

http://documentation.bold-themes.com/medicare/theme-customization/#wide-menu

Should you need additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Question. After installing the main Theme, should the required plugins be installed before the Child Theme, or vice versa?

Hi,

Thanks for contacting us.

Usually you install the main theme, required plugins and then import the demo content and optionally install child theme.

Although, it would work the other way around as well – main theme, child theme required plugins and then demo import.

The only thing to remember is to import the demo after installing the main theme and required plugins.

Kind regards,

BoldThemes team

Perfect. Thank you!

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