416 comments found.
Hi! On demo page “about-us” you have a section “Meat the GLOBAX team”. I would like to use this section and adapt, but you are missing phone number line. I can’t add phone number icon which is important. Is it possible for you to add it?
Sure, send your link with the logins to enovathemes@gmail.com
Hello, I want to use the template for WooCommerce 5.8, but in the characteristics it says that it is compatible with version 5.1.x, is that information outdated or is it only usable with version 5.1.x?
Hi, the info is outdated, will edit, use for sure
Hi! Please precise how can I get this page demo content? https://preview.themeforest.net/item/globax-logistics-cargo-transportation-wp-theme/full_screen_preview/22380809 I downloaded as written in manual, but this page is not there.
Hi, with preview frame link always shows the homepage, could you please point to the page from link https://enovathemes.com/globax/
Hello! What is the best/easiest way to copy and insert demo content block (a row) from one demo page into another demo page? Using WP Bakery Classic mode view and copy/paste text format of the row?
You can save row/section as template and access from any page using template library
ok, great! Thank you!
Hi! I tried to import demo content as written in your manual and many items were not imported. How to get them? See the list below:
[WARNING] Failed to import product_cat Accessories [WARNING] Failed to import pa_color Blue [WARNING] Failed to import product_tag Cargo [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import pa_color Gray [WARNING] Failed to import pa_color Green [WARNING] Failed to import product_type grouped [WARNING] Failed to import pa_size Large [WARNING] Failed to import product_tag Logistics [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import pa_color Red [WARNING] Failed to import product_type simple [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_tag Transportation [WARNING] Failed to import product_type variable [WARNING] Failed to import pa_color Yellow [WARNING] Failed to import product_cat Clothing [WARNING] Failed to import product_cat Decor [WARNING] Failed to import product_cat Hoodies [WARNING] Failed to import product_cat Music [WARNING] Failed to import product_cat Tshirts
If you don’t have woocommerce plugin active, just ignore
ah, ok. Clear. Thank you for the quick reply.
Hi, I have an issue with how the theme appears on mobile (particularly on Android).
Despite meeting the size requirement for the logo size, android devices still have a major gap on the left (but only on some pages).
Interestingly, the same issue appears even while previewing the template theme. I did not notice it because I use Apple.
Please help me find a solution.
Hi please send your link with the logins to enovathemes@gmail.com will inspect
Thank you, email sent.
Issue 1: Missing CSS Warning. Your instructions manual links to a broken link as a fix!
Issue 2: Slider with alias slider 1 not found.
Issue 3: Unable to use / activate Slider Revolution without key
Update: Managed to import slider from zip
Hi, please send your link with admin access to enovathemes@gmail.com, will inspect. Something is wrong with your settings
Nothing is wrong with my settings.. your instructions manual is really bad and outdated and incomplete….
Anyway, refund is not a problem, but let me see what is wrong first
I manually uploaded the sliders and fixed the css in the theme customiser. It’s holding up for now. But your instructions manual is really bad. the link it send to is http://ninzio.com/knowledgebase/theme-installation/ which is broken! Please update your manual and send it over.
also… it keeps notifying that “plugin is not registered” for slider revolution.
Sorry for that link, will fix, that was profile i was part of it. Will update that. The plugins that come with theme do not need activation and registration, as they come with the developer license, updates are published with the theme updates
i have a big problem with the theme.
when i upload a logo the sizes of the logo are bigger than the layout.. even in the sourcecode the max-width and max-height are empty… how can i fix this?
https://col.made-it.dev/Send link with logins to enovathemes@gmail.com, will inspect
You set the wrong way: retina logo is twice bigger than normal – i guess you set retina for both normal and retina logos
I purchased and added in WordPress, but it did not upload as a default page.
Hi, did you import the demo?
Hi how I canfind the sliders seen in the demo? And how I can choose the icon type in the icon list modul?
Hi sliders can be found in demos folder in download pack. Sorry what icon type
Thanks I solved all. I find the icons models on the elements. Thakyou so much.
Hi I uploaded the theme and now I am trying to customize the site but there are not css files or anything for me to edit just a orange header?
To customize theme, you don’t need to edit css. Settings are in theme options
Hey team, I have buddypress, Youzify (pro),woocommerce and globalx (PRO) all on one site. Im having a hard time configuring the plugins under one register/login. Pages and redirectly incorrectly and specific user roles and getting mixed. Can someone help?
What you describe is direct plugin functionality and territory, write to the plugin author or read corresponding documents
Hello, we wanted to know where is the option to change that image in the header under the page title?
Hi, it is on page edit screen, under the main editor
Hello, There seems to be a problem with CSS handling the logo, as the mobile layout is all over the place. We kindly request your assistance in finding the issue.
Many Thanks.
Hi just make sure your mobile logo is small enough not to push content down
Is there a recommended size? and I need an email to send you how it looks. The logo is currently 100×100 and it pushes content way more than it should.
Send to enovathemes@gmail.com. The recommended size is restricted by your mobile header height and width
hello,
I have purchased your theme but i am facing some issues.. As you can check menu links are not working properly .. sometimes it works and sometimes it didn’t work
Eg: menu links are working fine on same page, but if you go from one page to another page or any internal page then links stop working .. Please check and fix it
check my website: https://americansmarttrucking.com/Thank you
Hi make sure you didn’t enable the one page layout from page edit screen, under the main editor
Hi there. I need to add the Primary Menu like a traditional menu of 5 or 6 items with sub-menus underneath but it does not appear as desired. Instead, it shows 3 dots on the right where I must select the menu items from. Please assist.
Hi I guess you are viewing site on screen under 1280px, check it on desktop device
I have checked on my desktop and it is not showing. But what about other desktops who do not have that resolution. Clearly we would still want to have the menu appear on top
Nowadays standard for desktop starts with 1280px and higher, all the rest under 1280px is tablet or mobile. Please send your link to enovathemes@gmail.com will inspect
Good day,
I am hereby looking to find out whether I can change the colour of the theme from Orange to Blue. The main colour.
Hi, please go to the appearance, theme options, find color option
Hello Team
Please When I try to install the theme I can’t
I get it!
” The tracking link has expired Please try again “
Hi, extend the max upload size to 30mb
I am using your theme, here is the link ( https://aasavul.com/ ). I am having an issue with all pages on scrolling, there is a bumpy effect when we scroll on the front section on the Home page. website: https://aasavul.com/
Hi please write from the profile you purchase the theme.
i downloaded the theme from Envato Elements
Disable the smooth scroll from theme options >> effects
Please see the video, i can’t replicate the same https://drive.google.com/file/d/1RRIdCC71WEmxe7THReau-VU9SwHDOCJz/view?usp=sharing
Hi, Great theme, love it. Just a quick question, how do I switch to a different color scheme … lets say to a blue theme rather than the default orange. I can see the theme switcher in Demo but cant find any option to switch to a different color preset in the Theme Options page.
Appreciate the help.
Well you can change to any color in theme options, but some adjustments still require in content areas