113 comments found.
Hello, there is a Lernpress update, have you tried it, can we update it without problems? Thanks
Hi,
We’re recommended to backup your website before update it. Normally, it should working fine.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
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Now at the updating are in the courses CURRICULUM, INSTRUCTORS and REVIEWS section off!
Hi,
Could you send an email to: support.loc@goodlayers.com with your purchase code and website address/wp-login so I can check it?
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I did it, thanks!
Hi, there is some problem with the font awesome icons in the backend – they are not showing in Goodlayes – the options/settings screens. Also, there is no “delete” icon on the edit screen for the pages.
When I add manually (using functions.php) this file: /plugins/goodlayers-core/plugins/fontawesome/font-awesome.css to admin the icons are showing up.
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Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
if we use the newest learnpress update the continue button of the course is missing – but the error with not showing the lessons is also still there
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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Hi, I want to add WooCommerce payments for my website https://salspacekw.net/ , do you have any clear reference so i can do it?
Really sorry, our theme support only Paypal, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Hi, im yoga teacher, in your theme i need register my students in diferents courses with diferents days, but i dont know if i need online or offline courses because configured all online courses with learnpress but i dont need, quizzes or nothing, i need register my clients in 1 course with 3 or 4 days of the month and save the day of he or she need.
PD: timetable plugin not found anymore
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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WP : 5.8 Theme version : v1.1.1 Envato Market : 2.0.6
Goodlayers Core 1.7.6 Goodlayers Portfolio Post Type 1.3.3
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Hi,
I just installed the latest version of the Yoku theme. Plugin updates are not in the theme zip.
I installed the Evento Market plugin with an API token. Synchronization seems to be working but I cannot update the “Goodlayers Core” + “Goodlayers Portfolio Post Type” plugins (neither in the Plugins tab, nor in the Goodlayer tab> Install Required Plugins – they are not in the list).
I have already done this for another Goodlayer theme (OnePagePro) without any problem. Can you help me please ?
In the newer version , you have to register the purchase code to the theme first, then you will be able to update normally.
If you haven’t done this, go to GoodLayers > Getting start section : https://take.ms/nQ9Bm and you will see it.
After register, go to GoodLayers > Install Plugins : https://take.ms/FlyFN
Ok, thanks !
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi, I have purchased the Yoku theme but I want to ask if we can use the license on local develoment, on staging server, on the development server and on the production server. The development server will have URL as IP:PORT like 698.098.234.567:8082. Thanks
Hi,
Yes, after you finish the test site, you can revoke the license and register on your live site.
Hi, Thanks for the answer. Any way possible using same license in parallel as I know your team too do development in parallel with all instances. Like for example there is a new feature but the site is already live and it will be a breaking change. So it is needed to be developed in a development environment then the testing site. After that to production. But we can’t revoke the live/production site and we also need to activate/register the theme in the development and test servers. I am thinking your technical team could add a small feature in the handling of licenses. Where in one license there will be an allowed number of url’s like for example the maximum is 3. Then we can have these URLs. 890.567.698:8082 (development server) test.domain.com (test site) domain.com (production) So that the flow is continuous and in parallel.
Can you PM me via the form in our profile page?
Hi, Sent the message through the form. Thanks
I am no longer being shown the course lessons! Has this also happened to someone here?
...there are also conflicts between the Lernpress Rating system and the Woocommerce one (in Woocommerce it is messed up). What can I do?
this is the message i get: Warning: A non-numeric value encountered in /home/customer/www/...website…/public_html/wp-content/plugins/learnpress-course-review/templates/rating-stars.php
Hi,
I’m so sorry for the inconvenience.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi, I like to change the color of some of circle images. Can i get the PSD files ? Thank you
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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I got them.
Thank you.
Hi,
You’re welcome, have a nice day .
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I have upgraded to the latest version of theme, updated to the latest version of wordpress and learnpress. I am getting the following error when I try to upgrade the learnpress database
Cannot read property ‘top’ of undefined
I tried to regenerate the database and the entire site sort of reset. Don’t understand why updating learnpress database would screw up the entire site/design and all the pages I had built. Must say its not an intuitive theme to design with so many issues. I am trying to restore it back to yesterday’s backup now. Would appreciate if you could let us know if there are any issues upgraing. Thanks
Hi,
I’m not sure what wrong with your website and so sorry for the inconvenience. Could you create a staging site then try to update on it and we can check it later?
Staging site: https://docs.goodlayers.com/staging-site/ .
After the update in the staging site, if the problem still exists, please send the wp-login and website address to: support.loc@goodlayers.com so I can check it.
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Hi, I have emailed the details just now. Please check and respond. Thanks.
Hi! Where can I find the change log for the latest theme update?
Sure, here it is : https://support.goodlayers.com/document/changelog-yoku/
Does it have subscription bundle of courses
Hi,
You can use this plugin https://thimpress.com/product/paid-memberships-pro-add-learnpress/ to add the course to a membership level, then sell the course via selling the membership level.
Thank you very much for your interest by the way
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can update Learnpress 4.1.0 or wait for next update?
Hi,
You can update it to LearnPress 4.1.0 now. Please check our changelog below: https://support.goodlayers.com/document/changelog-yoku .
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Hello, the translation is partially not taken over! What can I do? Thank you!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi! We are interested by your theme but we need to know if we can install a booking plugin (like Booked Appointments) to have an online booking system. Thanks in advance for your reply and congratulations for the theme!
Hi,
First of all, thank you so much for your interest .
Unfortunately, we don’t test it with any booking plugin so we can’t confirm anything or advise any plugins for you. If you want to use it, you must test it first. Sorry about it.
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With this Update. The registration field has disappeared! When you are in the videos you have the Previous(PREV.) and Next(NEXT) abbreviations that are messily placed.
After updating, can you try to clear cache and then go to admin panel and click save changes once. See if it’s fixed?
*I meant clear browser cache.
Does it work, thanks! Could you in the next modifications sometime in the future, improve the store option?
Great!
hm, not sure what ‘store option’ are you mentioning to?
What I mean is that the store is in woocommerce standards and looks a bit plain 
Oh got it, thanks for your feedback!
Hi there, I’m about to purchase the Yoku theme for one of my clients. It’s not complete clear to me how the booking proces for an offline class works from a back-end point of view. Could you please explain me how this basically works?
Thanks
Hi,
First of all, Thanks for your interest
Please note that for the offline course, we don’t have the system to manage the course in backend. There’ll be manual booking only(ie by phone or contact form.)
It seems like I cannot delete an element once I´ve added it to a page. Can you help me on how to delete / change that? Thanks
Please make sure that you update the theme to latest version in order to use with WP5.7 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.7 as well.
*BTW, please DO NOT update Learnpress plugin to new version yet
HI, Yesterday I updated the Yoku theme’s core. Since then the delete button of the page buider’s elements have disappeared (so I m no more able to delete blocks). I also noticed that all the icons of the interface have disappeared and have been replaced by squares (in the builder page and in the admin). As my support has expired I m no more able to contact Goodlayers about this bug.
Hi,
The theme is not fully compatible with new LearnPress yet. We are working on that. In the meantime, I suggest you to downgrade to LearnPress first : https://www.dropbox.com/s/tktq5ebtg3aww07/learnpress.zip?dl=0
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