60 comments found.
is there any update available in the theme for videos on product pages? Also, product pages fail to load. The loading sign remains and no product opens. Please help with a solution
Hello. Please submit your request via support tab, our team will check this issue and help you. Thank you
Hi, how can I make the secondary image be shown on the hover state of the product in the featured product tabs? Even if I upload a secondary image, it is not automatically shown, do I need to activate something else?
Hello. Please send your request via support tab, our support team will assist you. Thank you
I like the theme overall, but I have one serious problem: The logo looks very blurry on retina screens. Is there a way to upload a retina logo, or could I from somewhere control the width of the image? Even the default Shopify theme Dawn has those options.
Also, can I change the “Header” section of “Homepage 1” to have the same layout as “Homepage 2”?
Hello. Please submit your request via tab support, our team will check this issue. Thank you
Does your theme support dynamic checkout buttons (Apple Pay/Google Pay)? Do they work on single product page?
Hello. Sory for late reply. Of course, our theme supports Dynamic check out ( Paypal, Apple pay, google pay ). Thank you
thank you. Is your theme compatible with mailerlite, to collect email addresses for newsletter?
Hello. Yes, this application is only supported in the backend and does not affect the frontend, so our theme does not need to be customized to match the app. Thanks
Congratulations! Nice Work, GLWS 
Thank you
Hi how can I make these theme multilingual i.e. German and English Thanks
Hello. You can use Shopify’s app. This function is required to use the app, we found that shopify offers some free apps, you can refer to Shopify’s store. Thank you
Want to double confirm, this theme support RTL layout right?
Hello. of course, All of our themes are RTL supported. Thank you
Hi, do your support videos? If I were to upload a video with my product image, will it show?
Hello. Karl does not currently support video products. We plan to update this functionality for Karl this week. however If you have purchased the theme we will support you (Completely free) Update only takes about 1 hour. Thank you
Would like to have a look at the online documentation before we proceed with the template purchase =) that will be helpful for those who want to customize their website as well.
Hello. We will send you the documentationl next Monday. I’m online on mobile right now, we don’t work on Saturday and Sunday. Thank you
How to setup the filter in collections page? There is a field called: Class … please explain how to setup.
Hello. Shopify’s filters are called by tags. Please submit your request support via tab support, our team will guide you. Thank you
Hi, the video in the video section isnt showing. Only white area. How do I fix this?
Hello. Please submit your request support via tab support, our team will help you, Thank you
Good luck!
Thank you
Congratulations! GLWS
Thank you
Really great work!
Thank you
Great work! Good luck!
Thank you
Congratulation, good of luck with sales
Thank you
Great Work, Congratulations GLWS
Thank you
Congratulations! Nice Work, GLWS
Thank you
Nice work, GLWS
Thank you
Congratulation, best of luck with sales
Thank you
