619 comments found.
DONT BUY THIS THEME, THEY DO NOT GIVE RIGHT SUPPORT
Hello,
Sorry we don’t at weekend
I don’t see your support ticket.
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best regards!
Hello, do you have multi-select option there? To select 2-3 cities from list?
Hello,
Could you send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best regards!
I really can not understand how you code this page! example https://comturkey.com/property-type/apartments-flats/ – customer click on this page, customer shall see the recent property but recent property is down!!! I really cant understand how a theme you made
you use [wp_realestate_properties] as listing and from theme options grid versions listing, how can we list estates by NEWEST FIRST, CHEAPEST FIRST? this is not possible from theme options or from your SHORTCODES!!!!
Hello,
That is Taxonomy Page
If you want to create a page using shortcode [wp_realestate_properties]
You have to go to Admin Panel > Pages to create a page
Please send us a support ticket here: http://support.apusthemes.com/open.php
How to show for customers, newes property first! There os not a solution at theme
A right theme must show all nee added property at top, if customer doesn’t know sort by—> newest , so nobody knows how to show newest on top!!
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best regards!
Apus we have opened ticket
Hello! Today my site style was broken. I don’t know why. I had work at new design using your template in technical domain and after that I had replace my docs to main domain. Few days all was good, but it’s not good..
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best regards!
why theme is so slow dear author; tried all cdn, cache, etc… is there something wrong I do not know? meanwhile theme is good but … but…
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and give you solution
Best regards!
Can I see a demo of the sup properties? Also, how can I demo the backend armin dashboard? Thanks
Does this theme support IDX?
Hello,
The theme is supported Sub properties, but we don’t it in demo.
Sorry we can not provide admin demo
The theme is not support IDX
Best regards!
multiple currency does not work! contact form in single property page does not work,
Hello,
Multiple currency is working fine, maybe you setting not exactly.
Contact Form: You should check your Mail Server.
Please send us a a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Best regards!
i have a problem with the social login and i contact the support they give me a useless response and its not the first time WORST SUPPORT EVER
Hello,
Social Login: it’s not error.
Your API is error. You have to create exactly your Socials API.
Best regards!
Please, I have been requesting for days to resolve this issue: WHEN THE PROPERTY IS SAVED, NO MESSAGE OR AN ICON (type loading) APPEARS THAT INDICATES THE PROPERTY IS BEING SAVED.
It is urgent, clients cannot upload their properties correctly.
Fix it please.
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Supporter will check and help you
Best regards!
I have a little presale question: Do you also offer translations for your themes? It’s really hard and time consuming translating by myself. Thanks in advance.
Hello,
You can use Loco Translate plugin to translate the theme
Best regards!
where i can translate “Sort by..” “Newest, Older…”, i install Loco Translate and i don´t see where is it.
Hello,
You need to translate plugin WP RealEstate for it.
Those are text of that plugin
Best regards!
where i have to change it exactly?
Hello,
You need to use Loco Translate to translate the plugin WP RealEstate
Best regards!
Hello, colleagues!
I am experiencing and issue with image processing after image upload on property submit page. Website takes well over 2 minutes to load from property listing submit page to property listing preview page.
I just tested the following upload photos and preview listing on fresh theme install, with only demo content, and still get:
- 10×200KB images—> 2 minutes to load preview page - 10×2.8MB images—> 2 minutes 30 seconds to load preview page - 10×9.8MB images—> 3 minutes 30 seconds to load preview page
Anyone else facing the same issues?
Hello,
You should use a better server for your website. Your server is bad
Best regards!
i have a problem with the map no properties appear on the map i checked the API and its correct and i tried to contact your support didn’t get any thing no answer no ticket number also i tried to make account in the support also didn’t receive the confirmation link
Hello,
You have to make sure you have add Maps Location for Properties.
Support system: You don’t need create any account to submit ticket. What is your email address ?
Best regards!
the support ticket was sent but i didn’t get the ticket number after submission + when i tried to make an account i didn’t receive the confirmation email i had to ask for a new password to activate the account it would be nice if you can fix this
about my problem im in contact with the support now so i will follow with them.
thank you
What is your email address ?
Hello,
I have checked your user, I see it’s activated
You should login to support system to reply your ticket
Best regards!
Hi I can’t add region to home page in Home 6 theme
Hello,
I don’t understand you mean.
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
Please is there a way, element or shortcode I can sort of properties on sales on a page and properties on rent on another page without the default status link like site.com/property-status/for-sale/
Hello,
Yes, the theme is support a shortcode to show properties by status.
Best Regards!
Is there html standalone version of this theme?
Hello,
This theme is only WordPress theme.
It’s not available HTML version
Best Regards!
How can I deactivate the “15 PROPERTIES” red button thats on the Agents default picture? Im trying to take this off
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Hi, Presale question: can i change the header of each property? For ex: property1->header1 property2->header6 property3->header2 Etc…
Thanks
Hello,
You can only change Property Detail layout for each property.
ex: Property 1 => Layout 1, property 2 => Layout 2 …
Best Regards!
Under the agents profile. Im trying to post content under PROPERTIES how and where can I locate this edit area? Please advise
Hello,
You can go to Admin Panel > Properties to add/edit properties
Best Regards!
hi. i didnt use this theme yet since i purchased it. but now i am trying to import the demo it takes like more than 5hours. please help
Hello,
You need download and use latest version of theme to install
Best Regards!
