261 comments found.
I solved, you can close the ticket
Hi,
I bought the theme, managed to install it. Then I followed your tutorial on how to remove the backlink from the demo site that I installed.
However, everything works fine except there are few pictures missing on some demo pages. I manage to allocate the picture in media library but it takes a lot of time to pick the pictures for each location.
What is the solution? Thanks
Hello aaspremium, please try to clear the cache in your server and your browser, then still got problem Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Looking to create an additional header navigation menu to use on project pages. How can this be applied to those pages?
Furthermore how do you remove ‘lq-projects’ from the project url? cannot find a lq-project page
Hello, Please check in Theme Option / Content / Post type slug then you can change that slug, thanks!
Hello,
I purchased your theme and used in for my website. my website URL is : http://kiran.ngtdev.xyz/ I integrate Testimonials & Blog Slider on my site it’s working fine before but from today morning suddenly it’s getting issue. I am attaching screen link here so you can see there pls
Screenshot 1 : https://prnt.sc/26mctjs Screenshot 2 : https://prnt.sc/26mcurg
Backend details are below :
admin Admin@123
So please let me know what is the issue i am in hurry for launch my website please.
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
When I open Theme options, when I save always appear : “There was a problem with your action. Please try again or reload the page.” Any solutions?
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Hello we are having issues with the Liquid Custom Builder. We recently updated elementor and now anywhere on our site that has an element from the Liquid Custom Builder is not showing, and is not editable. At first elementor stopped working so we disabled all plugins and reactivated them and found that Liquid Custom Builder plugin was the culprit causing elementor not to load. Then we realized this plugin is required for the design on the theme. Please fix.
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
Liquid Custom Builder breaks the theme. The site cannot function without this plugin seems as if the plugin needs to be updated since elementor just had a recent update as well.
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
Hi, is it possible to use Visual Composer instead of Elementor for this theme? We’ll use it to replace a old theme that works with WPBakery, and don’t want to lose some page designs… Thanks in advance!
Hello, Sorry all theme templates are built with Elementor, so using Elementor is required.
Ok, thanks, is possible to have our money back then 
we didn’t realised before .
Hi, we’re waiting for you to accept our money back for theme purchase, thanks.
Hello, I’m afraid is not possible to give you a refund as the item has already been downloaded.We will refund if the theme has an error that cannot help our customer handle it ( not arising from 3rd party plugin ) or the customer’s site is not working as the demo . Please read the refund policy from Theme Forest:https://themeforest.net/page/customer_refund_policy. Sorry about the inconvenience.
Hi Team,
My website is loading your demo URL for no reason after i installed the theme after 2 also. Please refer the below URL’s and help me to remove the URL’s loading from my site. It loads my site at huge and reduces the page speed a lot.
https://demo.7iquid.com/steeler/wp-content/uploads/2020/12/ptt_about.jpg https://demo.7iquid.com/steeler/wp-content/uploads/2020/12/circle_overlay.png https://demo.7iquid.com/steeler/wp-content/uploads/2021/02/work2_overlay.png https://demo.7iquid.com/steeler/wp-content/uploads/2020/12/world_contact.png https://demo.7iquid.com/steeler/wp-content/uploads/2021/02/video_bg.jpg https://demo.7iquid.com/steeler/wp-content/uploads/2020/04/footer_overlay.png https://demo.7iquid.com/steeler/wp-content/uploads/2021/02/curve_box.pngThese URL’s load on my HomePage which makes site very slow
Hello Black_Army, please check your email. Thanks!
Thanks for your reply. It helped me.
Are the plugins up to date?
Hello heararea, Just update “Liquid Custom Builder” plugin if you get any problem after update. Thanks!
Hi Team We already rise a case three days back. Not getting proper support
Can you pls do the needful
Hello shajutp, Sorry we are closed on the weekend, I just replied to you in the previous comment.
hi,
After website migration some images are not visible,can you please scroll down the website home page,then you can see the issue.
website: www.hiapseng.ae
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
i mailed,still can not get the response
Hello, Make sure you contact us via email: 7iquid.agency@gmail.com? Also check if your Liquid Custom Builder is the latest version. Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Thank you!
Hey, see my site link here: https://www.xinpufan.com/about-us/ I’m wondering why there are some contexts or parts that can’t be displayed in that page? Please advice here or get back to me by email: 374729473@qq.com thank you in advance!
Hey, there. I have updated this plugin”Liquid Custom Builder” (the new version (1.1.0))as you said. but more places are missed, I DO NOT know what happening to my site:https://www.xinpufan.com/ please check out for me.
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Your server is down. I cant seem to update and download plugins. Please fix this asap.
Hello, please try again, our server got problem and work now. Thanks!
Hi, I can’t seem to preview. Preview link is not working
Hello, please try again, our server got problem and work now. Thanks!
Thanks!
Hi, we are currently experiencing an issue with layout 5, after importing demo content the first item of the template carousel will output a lot of CSS between text blocks. I have tried uninstalling and reinstalling the Liquid Builder and clearing cache to no avail, would you be able to assist?
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
I am using www.atecoindustries.com template on this website, but the project carousel and testimonial carousel are not working properly.
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
Can send me “Liquid Custom Builder” new version download link
“File download failed. A valid address was not provided.” It gave an error, I couldn’t download the link. please check
Hello, please try again, our server got problem and work now. Thanks!
Hi,
I bought your wordpress theme(Steeler) from themeforest over the weekend. The issue is the elementor sliders don’t show up in the UI.Already sent you an email with screenshot
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
Hi there, This is my website: https://bayswaterradiators.com.au/
It is hosted on wordpress.com. After automatically WordPress update several elementor widgets of your theme is not working. One of them is services, testimonials and etc. We are running ads everywhere please reply to us It’s urgent.
Thanks
Hello, Please delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.0) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
GT Metrix show F grade for this theme… I am having issue with unused CSS and JS coding with this theme and can’t improve my website speed. There is lots of used coding with this theme and I can’t remove it.
Hello, You can use: https://csscompressor.com/ and http://javascriptcompressor.com/ to resize file css and js, use https://tinypng.com/ to resize all image in your site and upgrade hosting, use cache plugins …to optimize website speed. The thing that affects the speed the most is Slider Revolution, If you don’t need too many effects, you can use Elementor’s Slider Widget which will improve the speed a lot.
