1265 comments found.
Hello. I want to ask for help. I can’t find a setting that shows how many people have watched the videos. It’s on the demo page. Thank you.
Hello,
These view numbers come from Google Analytics Data and you will need to activate Site Kit by Google plugin, an official plugin from Google, please check- https://streamtube.org/documentation/#googlesitekit
- https://streamtube.org/documentation/#googleanalytics
- https://streamtube.org/documentation/#googletagmanager
Thanks.
Website is working great, but as I’m ready to launch, I had one concern about users uploading possible NSFW content. I know I can review and approve/deny content before it is posted, but if I have hundreds of users, that could be time-consuming.
There is a NSFW plugin for images but not videos. Are there any plans to integrate into the theme content control for NSFW material? Or do you know of any plugins that manage this for video in the streamtube theme?
Hello,
The Image (NSFW) plugin uses Moderatecontent API to detect the NSFW content, a very nice plugin, I guess the Moderatecontent runs an Artificial intelligence.
I don’t think there are any Video NSFW WordPress plugins in the world, it may be bad news for you.
If you plan to allow users to embed Videos, unfortunately, it is impossible to detect the NSFW content without reviewing video content as you have known.
If you allow users to upload video files, I guess it is possible by using the Moderatecontent API, the idea is we could extract a number of video frames randomly using FFmpeg and then, send the frames to Moderatecontent API for checking, this could be done, however, I guess it wouldn’t work 100% if the random frames do not contain the NSFW content, this is just an idea, it is not ready yet, I don’t intend to make this into the StreamTube core, if you are interested in hiring me, please let me know.
Thanks.
Please read “IMPORT SAMPLE DATA”.
I hope that helps.
I have been uploaded several videos and it has always said “is being encoded, please wait a minute.” and the videos don’t successfully upload. Can you help me fix this?
Hello,
Firstly, thanks for your purchase.
1. As you might know, the theme can encode the uploaded videos automatically to the HLS (m3u8) and it requires FFmpeg software installed on your server, if you own a VPS/Server or a shared-hosting with FFmpeg installed, you can configure the encoder plugin at Appearance > Customize > WP Video Encoder section, the encoder can’t encode videos without FFmpeg, if you installed the FFmpeg, that means our encoder plugin does not recognize the FFmpeg and you will need to set up the FFmpeg path from the WP Video Encoder section as above, it is similar to how Youtube encode video files but simpler.
2. If your hosting does not support FFmpeg, you will need to deactivate the WP Video Encoder plugin at the Plugins page, and make sure that you have uploaded the H264 MP4 file format, other formats may not be playback on browsers for a number of reasons, this is not something we can do.
To install the FFmpeg, you will need to ask your hosting support staff, they would help you out.
I hope that helps, feel free to let me know if you have any questions.
Thanks.
Hi there,
I am in dire need of the download option (that is, a direct download button that people can use to download the videos). Will you be adding this feature? I will request you to add this feature and allow people to either activate it or deactivate it. This way, people who do not want the feature will simply turn it off from the settings. Those who want it will turn it on so that their visitors can get the download option.
Please consider adding this feature. I really do not want to get another theme just for this one feature.
Hello, sure, I will add the download feature in the next update, it will support the Self-Hosted files only.
Thanks.
That’s great! Thanks.
I have two requests (if a possibility): Video view counter and Video Like & Dislike buttons (thumbs up and thumbs down). I personally feel that both are essential features at it helps to understand user preferences over time. It also helps to understand which type of videos are becoming popular (by view count).
Finally, I have noticed that the time (duration) for longer videos is not showing properly. For instance, I have noticed a 60-minute video showing duration of 00:00, while a video of 63 minutes shows only 03:46.
Okay, I am seeing that the duration of every video is displaying wrong! Can this be fixed ASAP? From what I understood, the coding is picking only the minutes and the seconds. So, anything that is one hour or more than one hour is displaying only the minutes after the first hour.
Hello,
Thanks for letting me know the issue, I will update the theme as soon as possible.
Thanks! The duration issue has been fixed.
Have you considered my other feature requests:
1. Download button for self-hosted videos. 2. View count for videos. 3. Like-dislike (thumbs up and thumbs down) button for videos.
Another problem: Check this screenshot: https://prnt.sc/VS9z9ylxxw0Z
That’s the player control. It is showing the logo and the quality (auto) twice.
Hello,
Just refresh the page, sometimes it happens, just a minor issue while loading the player, I will improve it in the next update.
1. As promised, the download feature will come in the next update.
2. It is ready as you can see the live demo, please read the documentation- https://streamtube.org/documentation/#googlesitekit
- https://streamtube.org/documentation/#googleanalytics
- https://streamtube.org/documentation/#googletagmanager
3. I would consider adding the Dislike button in the future update.
I hope that helps.
So, in case of self-hosted videos, I don’t need to configure google tag manager, right?
Okay, the view counter is working. I have been noticing this one problem lately. The homepage (built with elementor) moves to the left behind the menu. Here is a screenshot: https://prnt.sc/v9kc-V9sI1gt
This happened even when I tried viewing the theme demo.
Interestingly, it happens only in Google Chrome. Incognito works fine. There’s no problem with Firefox and Edge.
The problem persists until I clear the cache from both WP Rocket and Cloudflare. The problem seems to pop up every time I update something (posts, videos, or settings), and clearing browser cache doesn’t make difference until I manually clear the cache of the website.
Hello,
1. The Google Tag Manager supports the self-hosted videos and Youtube videos, you should set it up.
2. Your website works fine, I didn’t see that issue from my side, could you try again?
Hi,
I will set up the Tag Manager shortly.
About that issue, it seems to be popping up sometimes and clearing the cache gets rid of the issue. At times, a simple page refresh gets rid of the issue. Since the problem is not occurring any other browser or even on Chrome incognito, I guess, it must be some conflict with some Chrome extension. I will try to troubleshoot it by disabling extensions one by one. If the problem persists, I will let you know.
I would like to let you know that the Download feature is available since version 1.1.7, you can enable it from the Theme Options > Misc section, and make sure that you have updated the theme and all required plugins to the latest version.
Thanks.
Hi there, I already activated the feature. Thank you so much. I did get the option of updating the StreamTube Core and WP Post Like plugins. Are there any other updates?
I’m glad to know it works for you, you got it.
I’m having issues with trying to upload videos on the site can you help me?
Hello,
Could you share the error message while uploading file? I will have a look into it shortly.
Thanks.
Hey, there is no error. The issue is I have dragged and dropped a video into the site uploader and it shows the bar going all the way across but never uploads the video. I even let is sit for a day with the bar at 100 and nothing happens.
There is no error message
Also when I downloaded this theme the first time there was a go-live button on here but now I don’t see it. Do you know why?
Could you share the website URL and admin credentials via this form privately? I will have a look into it, you know, so hard to know why without any info.
Unfortunately we have no go-live button.
OmniClipStudios.com
I got your admin credentials, please do not share any users and passwords here, this is a public page, I will check the form and let you know soon.
Thanks.
Hello,
1. First, you set the Chunk Size to a very big number at Appearance > Customize > Theme Options > Upload section, I changed it to 3072 (3MB), it is the size for each chunk, should be equal to 10240 (~10MB) or smaller.
2. I have uploaded a 6.3MB file and it worked as you can see here.
However, you can see this messagetheme-intro2 is being encoded, please wait a minute.This happens because you activated the WP Video Encoder plugin, if you own a VPS or a dedicated server with FFmpeg installed, the plugin may work and it can encode the uploaded file to HLS (m3u8), otherwise, you should deactivate the plugin, if you aren’t sure how to install the FFmpeg, please ask the hosting support staff, they would help you out.
3. I have tried a 177MB file and unfortunately, it failed but I collected something from the console as you can see in this video https://www.youtube.com/watch?v=MDMjtrEBHD4
I have tried to upload the video from the backend and it is failed too https://youtu.be/iXR3nkpLXVM with this error messageThere was an error opening the temp file /tmp/bfu-1a156a436a2d37e2343ac6bd9cda5686.part for writing. Available temp directory space may be exceeded or the temp file was cleaned up before the upload completed.
The error says all things: Available temp directory space may be exceeded or the temp file was cleaned up before the upload completed.
As you can see at the end of those two videos, the last request has been failed because of timeout occurred, I copied the error message and you can read it here https://pastebin.com/5DwX804ZIf you're the owner of this website: The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here.
I suggest that you increase the timeout in PHP settings and make sure that your hosting/server has enough resources for uploading the big files such as disk space
I hope that helps.
upload_tmp_dir = /new-temp/If you aren’t sure how to implement that, please ask your hosting support staff. I hope that helps.
Pre-sale question
Can the StreamTube theme be combined with Content Egg plugin?
This can allow users to upload their videos, edit the video description, add their affiliate links. So when the audience are watching the video, scroll down to the description section, the audience can see the affiliate products that are introduced in the video, then click the affiliate link and visit the affiliat website, make a purchase.
Hello,
I can see that the plugin allows us to add shortcodes to the post content and those shortcodes show the affiliate products, the plugin should work fine on the backend as it is made for this purpose.
However, as you may know, StreamTube has the frontend dashboard and unfortunately, our frontend dashboard form does not support adding custom data for that plugin, this means only the admin may know how to add those shortcodes to the frontend form.
The short answer is the plugin should work fine on the backend, it is not ready for the frontend form yet.
Thanks for being interested in the theme.
Willl you have this feature in future? if not, any idea how to achieve that?
As far as my experience, the plugin does not support putting custom affiliate links, it only supports the shortcodes, I’m wondering how the users put their affiliate links to show the affiliate products? the plugin does not support this type and it is not something we can do.
Nice theme. I found your theme on Envato Elements. Download to find out nothing works without a purchase code. Is there another way to use the theme without the code?
Hello,
I’m afraid You will need to verify the purchase for unlocking all premium features.
Please note that you can still use the theme with most features but some premium features will not be supported such as Author Support, Auto Update, Auto Import and other paid features.
Thanks for being interested in the theme, don’t hesitate to let me know if you have any questions.
Hi, can I use any adversiting network for VAST ? Not only Google but all other Adsterra, Hilltopads etcc ? Because sometimes Google don’t approve the websites
Hello,
Honestly, I’m not sure, Google IMA saysCan make ad requests to Google Ad Manager, the Google AdSense network, or any VAST-compliant ad server.I haven’t tried those websites yet, if you share the Add Tag URLs via this form privately, I will check it and let you know if it works.
Thanks.
Hi Can you make it compatible in the nexg update PLEASE for the flexibility and liberty of choices
Hello,
I’m happy to let you know that the AdTag works (screenshot)
Feel free to let me know if you have further questions.
Thanks.
GREAT thanks which media player did you use ?
The theme uses the Video.js player as you might know https://videojs.com
Good thanks you, other question about the thème, is it possible to create multiple profils linked to my admin Account ?
Unfortunately, WordPress does not support that, could you let me know what exactly your idea is?
Hi I want to create multiple “Authors” Account only accessible and configurable by the admin (me)
Sure, as an admin, you can add so many Author accounts manually as you wish from the backend, this is a core feature of WordPress.
You can also delete/edit/upgrade/downgrade any users as you wish.
I hope that makes sense.
Yes very much thx ! I forgot to ask you if there is a specialoffer for Videotube owner ?
I wish but unfortunately, I can’t set the price for a particular user 
Thanks for being interested in my themes, it is my pleasure.
The purchase code is available on that site. which is how I was able to verify it the first time if you read the description of how to verify the purchase code on that site it’s within the licensing download which I can also send to you to show you when I purchase the item.
when you go to downloads on in envato elements you click create license and you download the license when you download the license it sends you a notepad with your purchase information and your username and password information and it gives you the purchase code to use to unlock the features with the Token verification
please allow me to send you my license for purchase which I downloaded from my downloads for this theme so that you may validate my purchase.
I can send you screenshots of my account and all of the download and all the information it states about verification and I can also email you the license download with the purchase code.
I paid $169 on in envato elements Just to download and use this theme and I would not like my money to go to waste by having to spend more money for the same thing which I’ve already paid for
If you don’t mind all I’m asking is that you verify that I am telling the truth so that I can get my website up and running
I can also send you forwarded emails from me talking to customer service at in envato elements about this issue and they said that I have to speak to you for help
or at least please read the description of how to unlock the team with the purchase code that they give you in the download section so that you can see for yourself that they do give you the purchase code to verify your purchase. I can’t unregister the theme from my test site because I deleted the entire site including the backend thinking it would allow me to unlock it on the site that I need it on. Please allow me to send you some type of verification showing proof that I did purchase this theme with the purchase code so that I may get another purchase code to unlock my theme. This is not about money as $58 dollars compared to me spending the full $169 to get this theme is small. I just did not know I could buy it here for less and I downloaded this theme a few months ago and I can’t get a refund to buy it again and I would not like to have to buy it again because I still have not been able to use the theme that I paid for for its intended purposes.
Hello,
If you talk about your OmniClipz account, you haven’t purchased the theme yet, if you have purchased the theme, a “PURCHASED” label will appear next to your account, something like this screenshot.
If you have purchased the theme on another account, then, you will need to use that account to get the purchase code and author support.
You can’t activate the license if you have downloaded the theme from the Envato Elements website, this is normal.
Please note that you can still use the theme with most features without verifying purchase but some premium features will not be supported such as Author Support, Auto Update, Auto Import and other paid features.
I hope this makes sense.
why can i watch any videos i put up, without watching hundreds of your ads?
Hello,
It seems you talk about the Google sample ads, it is used for demo purpose since the theme have supported Google (IMA) Interactive Media Ads
If you have imported the demo content, you will see the sample ads, please note that it is used for demo purposes only and you can navigate to Appearance > Customize > Theme Options > Player section, scroll down and clear the AdTag URL field (screenshot).
If you have a Google Ads Account, you can advertise your ads by putting your AdTag URL.
I hope that makes sense and please use the account that you have purchased the theme on to write comments if you need any assistance, otherwise, I can’t verify your purchase.
Thanks.
Hi I have an account with envato and I downloaded this theme from you and I used the token on a test site and now I want to use it on my real site but the verification token is not working and I can’t unlock the other plugins for my theme. I deleted all parts of the test site and tried redownloading the theme and using a new Purchase Code but it’s still not working. I don’t know what else to do and I want to know do I have to buy the theme with a different account or can you guys help me at all with this??
I saw the answer above and this would have helped me but since I deleted the old site is there another way I can get it to deregister the theme????
Also this is the envatoelements site I downloaded the theme from.
Hello,
If you have downloaded the theme from the Envato Elements, you can’t verify the purchase because the Purchase Code is not available for Envato Elements items.
The Purchase Code is only available for the ThemeForest purchase, this means, you will need to purchase the theme here.
Please read LICENSE VERIFICATION
That is how ThemeForest and Envato Elements work.
I hope that makes sense.
Hello, how to change theme licence site domains ?
Hello,
From the old website backend, navigate to Appearance > License Verification page and click the Deregister button (screenshot)
Then, you can activate the theme on another domain.
I hope that helps, don’t hesitate to let me know if you have any questions.
Thanks for your purchase.
I just installed the program today, I simply need to have installed instructions, as I am not a word press aficionado.
I know how to upload the child and main program into word press, I need to know how to customize and not more videos into word press, and so that I can host them on my own site and not to use another hosting the site for my site.
Hello,
We have a well documented online here https://streamtube.org/documentation/ it has step by step for setting up the theme.
Don’t hesitate to let me know if you need any assistance.
Thanks for your purchase.
Hi,
Recently bought this theme. Doesn’t work to well for tube content.
Can I have a refund.
https://24hourlondontube.co.uk/video/bedroom/hello
i bought your theme yesterday, i have already installed buy after activating the theme, i got this error
Parse error: syntax error, unexpected ‘)’ in wp-content/themes/streamtube/inc/class-theme-update.php on line 328 >
on line 328 );
how can i fix it?
thanks you
Hello,
Please check your inbox, feel free to let me know here if you have any questions.
Thanks for your patience.
Is there a way to erase or customize the text that appears when I hover over the image?
https://vimv.site/wp-content/uploads/2022/02/top11ww.webpHello,
That is the title attribute of the HTML anchor tag and it is good for SEOing, why do you want to remove it? 
If you still want to hide the text, you can activate this plugin and insert this JS snippet to Scripts in Footer field.
I hope it works.
My site doesn’t think much about SEO. Copy and paste worked fine in one shot. thank you.
I’m glad to know it helped, don’t hesitate to let me know if you need further assistance.
Does this allow a user to upload their own video’s and allow them to offer them as PPV or Rent? in which they can earn a revenue from and admin can take a commission from each sale?
Hello,
Thanks for being interested in the theme, please let me know what is PPV? what exactly did you mean about Rent? could you let me know what exactly your ideas are?
I have been working hard on myCRED plugin compatibility, it supports selling video content and the admin could earn commission from each sale, the feature is not ready yet, it will come soon, not sure if it meets your requirements.
Thanks.
Yes thats right, PPV (PayPerView) or Rent (Rent Video for a set period of hours) – admin earns a commission from every purchase.
Will this be available in the myCRED plugin integration?
Thanks
Hello,
That is available with myCred Sell Content addon and I have been working on that feature, however, it is currently not ready yet, it will come very soon, don’t forget to add the theme to your bookmark list
or just follow me on Twitter
Thanks.
my site is full and full videos only not posts so i dont need post in dashboad and my video categories are not showing in settings menu .. not able to add
Hello,
1. To remove the Posts menu, you can navigate to Appearance > Customize > Theme Options > User Dashboard and uncheck the Posts checkbox.
2. You will need to check on the “Video Categories” checkbox from the Screen Options while adding menu (screenshot).
I hope that helps, feel free to let me know if you need any assistance.
Thanks.
hi sir just now i have purchased this product please give me Personal Access Token and Purchase Code. bcz wordpress asks this.
Hello,
Thanks for purchasing the theme, those two keys are yours, please read VERIFY PURCHASE on documentation.
I hope that helps, don’t hesitate to let me know if you need any assistance.
Thanks.
thanks
and also video categories are not showing in setting menu