877 comments found.
Hello i am not able to import demo,
Can you please provide me manual demo import and guide me how to import it
Hello
Please create a ticket at https://thememove.ticksy.com/, our support team will guide you on how to do it
Thanks
Theme is very brief and beautiful, just why is it so slow to load the product images? I hope this can be improved.
Hello
You can refer our article bellow for more information of loading slow issue: https://thememove.ticksy.com/article/14387/ and preview this topic for the tips of increase loading time: https://www.wpbeginner.com/wordpress-performance-speed/We recommend using WP Rocket plugin and WP Fast Cache plugin to optimize the site.
Thanks
In your live preview, when I place something in the cart, and then go to the checkout (or view cart), and hit the back button, the cart icon shows 0. It needs to be clicked in order to show what I added in the cart, or refresh the page.
This is wrong in terms of user interface. Are you planning on fixing this bug? Are there any options in your theme that allows to not use the side cart window, and just use the regular drop window ?
Hi,
Thanks for your comment, we are checking and will update it soon. Moreover, I don’t get you about “drop window” – can you explain/send some screenshots?
While on desktop
Add a product to cart The side ajax cart window opens Click on checkout You go to checkout page Hit the back button in your browser The product you added in cart is not there. The number shown in the cart button is not the correct one.
Some wordpress templates fix that. Some other allow to disable the side ajax cart window, and go with the default one, where you click on the cart icon, and a window is shown just below the cart icon.
Other than fixing the above bug, do you provide the “default” cart window as well?
Don’t worry it’s not bug or theme issue, it happened because of the cache server. We will disable the cache for you.
For the “default” cart window, as I understand, is it the popup at sidebar? For now, we don’t have option to disable it yet.
Does it support Size Chart popups? If yes, how many size charts can we add?
It is not supported yet but you can use some plugins to add the size chart to the product page
https://learnwoo.com/best-woocommerce-product-size-chart-plugins/Regards
Hello, fixed demo imported? Thanks:)
Hi,
We have replied to your ticket.
Please check it to import the demo data.
Regards
Good theme, but needs a lot of work. Not buying more licenses for client projects.
Here are some SUGGESTION
1) Product thumbnails: Provide option to show product thumbnails in desktop view only, and hide it in mobile view and replace with dots. Currently hiding thumbnails hides them in both desktop and mobile view.
2) Upsell products position: Provide option to display upsell products ‘Horizontally” in product loop above description tabs or reviews. Currently there is option to place Upsell below product image, but it shows vertically.
3) Ask question: Add email field to the ask question popup to save from spam.
4) Custom CSS: Provide option to add custom css to desktop view only, mobile view only, and globally
5) Theme customizer doesn’t work correctly. It needs to be fixed.
I hope you will consider the suggestions. This theme has great potential. I’ll buy many licenses for client projects once the theme becomes more refined.
6) Quantity selector: Changing it from input to dropdown does not apply to the mini sliding cart drawer.
We have noted it.
Thank you for the suggestions.
Hello @drunkenpeasant We have release new version fix these bugs
1) Fixed in version 1.2.2
2) Added in version 1.2.2
3) Question popup has email field for unlogged user. Please check it back.
4) Added in version 1.2.2
5) We have tested it still working normally. Could you give me more details
6) Added in version 1.2.2
Hello
I can’t customize my theme. Every change I make doesn’t apply. When refreshing the page, everything appears as it comes by default in the demo. Also, the demo doesn’t display properly.
I have a Ticket created #3033293, but the answer was to update to version 1.2 where the problem had been solved. I did it but I still have the same problem, I can’t customize my website.
It is really impossible to have a website where I cannot have my information, logo, colors or typography.
I need a quick answer. This is a project that should be ready in the next two weeks and I haven’t been able to start working yet.
Hi,
I have forwarded your comment to Bryan, he’ll check and quickly help you.
Regards,
TM
I just updated to the latest version 1.2.1 and I still have the same problem. None of the changes I make are applied to my website.
We will also release new version soon, please wait.
Any plans to allow Estimated Delivery times on a per product basis? Some products may take longer than the global estimated delivery time.
We will add this feature on next update. Please wait.
Hello, This feature added in Minimog 1.2.1
Appreciate it.
Suggestion would be to allow the default range and individual products to have a start and end.
For instance currently if you make it 5 days, it is 5 days from the current day. May 4 – May 9, 2022. More than likely the item ordered is not going to show up same day.
Would be better if we could enter our own range. such as 5-7 days. Then the Estimated Delivery would be May 9 – May 11, 2022. Which would read better to the customer.
Hope that makes sense.
We got it, you’re right. It makes a lot of senses 
Our dev team will consider to put it in the next update. Thank you
Hello @stay-bold, This feature updated in Minimog 1.2.4
Thank you, will update today to get the new features.
You are welcome.
Hi all, same here than “simonsitto999” We bought this theme today. Check all the “system requirements” (all very good) and after trying an import. Several problem. Impossible to push all demos, lot of double menu and same here, we have duplicate plugins. So strange.
We just contact the support but it is not reassuring. PRIVATE TICKET #3033963
We are checking your ticket now. Simonsitto999 has a different problem, we do help him to import but he wants the same mega menu as us – we have explained to him.
Please also provide your site’s admin credentials, my team will check to help.
Hello, if I buy it today, how do I install the demo? Many reported problems importing the demo. I wait your answer thank you…
You can follow this instruction: https://www.youtube.com/watch?v=5UJUzemtI-A&list=PLIYJYB3L86ikPR5Bt8MjEEUi1-gRVjH8Z&index=18
Please check theme’s requirements before: https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/getting-started/theme-requirements
If you need any help at importing, we will do it for you.
I apologize if I may have missed this, but if not already there, I have a future feature request…
If a product is out of stock, can you add the option for the shopper to enter in their email address to be notified when it is back in stock on the individual product page?
Thank you!
Hi
We have noted it.
The team will check and consider to update it.
Thank you.
How do i make the free shipping and returns to show up in the single product page???
They are always displaying on single product page.
https://prnt.sc/zagBQwnGX3IJSo, I don’t get what problem you have now. Please contact our support team if you have further question https://thememove.ticksy.com
Those text are always show up in the product page. For the date range, you can change it here
https://prnt.sc/JWbatcNjBhU8The unit is Day. If you want to set to 4 weeks, set it to 28 for example.
For the Free Shipping, you can change it here https://prnt.sc/-cufP0lbPqwp
https://prnt.sc/nHtRyRjPDqBwThe free shipping and returns doesn’t appear on the single product page on my site. I have checked to see if it was disabled by default…but there’s no option in the theme option. There should be an option for that. How do we set our own free shipping threshold. Must it only be $200???.
I got your email, please check the ticket I’ve sent to you. Please also provide your site’s URL to let us check.
Glasses in mobile browser banner dislocation
Hello
Please contact our support team at https://thememove.ticksy.com – they will help you check it.
Thanks
Hello, really wanted to buy this theme but the mobile version doesn’t seem to be very user friendly. Is there way to hide product thumbnails and replace with dots in mobile view ONLY?
https://ibb.co/dkb64C4 https://ibb.co/cvr521FYes, it is possible to do that.
Regards
I need help to get the full main demo imported after I experienced problem importing it for several days.
your support fixed the duplicated menu .
however, I do not get all the demo pages!
I updated the support ticket
ThemeMove Support Center: Ticket Comment from Bryan Do [Ticket #3027776]
instead of getting me the missing demo pages. this Bryan guy of yours is screwing me around with strange reply!
WTF is wrong with this Bryan guy!
I have had similar experience with him from another theme of yours that I purchased before!
please get other capable support staff to help me with the missing demo pages. I do not want to deal with this Bryan guy EVER AGAIN!
I don’t trust the main demo that you supposed ly fixed for me .
because of the following new finding
1. I cannot load elementor even after I disabled all my plugins except yours 2. all the demo shop and blog pages are missing. 3. I saw duplicate WPC SMART PLUGINS INSTALLED ! That’s not normal!
please arrange to perform a COMPLETE full import of minimog mail demo for me because your demo install is not working !
ORIGINAL TICKET NO. #3027776
PS. PLEASE DO NOT PUT BRYAN ON SUPPORTING MY SITE BECAUSE HE HAS FAILED TO RESPOND PROPERLY SO MANY TIMES IN THE PAST AND NOW ALSO!
THANKS,
Please let him check again for you. Sometimes there are some misunderstanding while chatting. Tell him which demos you are missing.
it’s not which demos I’m missing
I’m not getting various shop page variations shown on the shop mega menu. same for blog page variations!
right now after your support worked on my site!
I found DUPLICATE WPC SMART NOTIFICATION AND WISHLIST PLUGINS ARE INSTALLED AND SHOWING!
THIS SHOULD NOT HAPPEN PERIOD!
YOUR SUPPORT HAS MADE IT WORSE.
I NO LONGER TRUST THE PARTIAL AND PROBLEMATIC DEMO I GOT ON MY SITE.
I NEED A FRESH COMPLETE CLEAN MINIMOG MAIN DEMO TO BE INSTALLED!
IS BRYAN THE ONLY PERSON YOU’VE GOT ON SUPPORT COMMUNICATION??
HE HAS TROUBLE COMPREHEND MY CLEAR DESCRIPTION ON THE DEMO PROBLEM I WAS HAVING!
THIS HAS HAPPENED CON THE 1ST THEME I BOUGHT FROM YOU!
IS IT THAT DIFFICULT TO GET MINIMOG DEMO INSTALLED?
SPENDING DAYS WHEN IT SHOULD BE A DAY’S WORK!
if he’s a true professional, he should have checked to see what’s wrong with my demo.
and provide a quick and effective solution to my demo problem!
not keep asking the client to tell him what they need and stop making stupid replies!
I only know some of the obvious problems I saw! IT’S your demo you created. you should know better what I’m supposed to get! I am not totally familiar with minimog demo. how am I supposed to know what else is missing!
We have confirmed that all the demo pages has imported to your site as well.
If you see that any page is missing, let us know.
If you don’t familiar with the theme, we will guide you set it up.
Don’t blame others for your confusion or ignorance.
Regards
1. I’m missing all the demo pages/items under SHOP MEGA MENU!!!
NONE OF items under the SHOP MEGA MENU WORK ON my minimog demo !!!
DO YOU CONSIDER THAT T= ALL DEMO PAGES HAVE BEEN INSTALLED
2. after your support worked on my site. I saw duplicate instances of WPC NOTIFICATION AND WPC SMART WISHLIST PLUGINS INSTALLED SHOWING on my minimog demo.
This should not happen. I am very concerned about this. I had to delete them several times before the problem goes away. Wordpress won’t allow the same plugin installed twice as far as I know???
below is the link to my minimog demo site.
SEE IT FOR YOURSELF
https://woocommerce-712675-2518804.cloudwaysapps.com/ UNDER YOUR SUPPOSED CONFIRMED INSTALLED MINIMOG DEMOWHEN I CLICK ON ANY OF THE MEGA MENU OPTION UNDER SHOP , I GET THE SAME DEFAULT SHOP PAGE
I DON’T BELIEVE THAT CAN BE CONSIDERED CONFIRMED ALL DEMO PAGES INSTALLED
I AM SURE YOU WILL AGREE.
THIS IS THE 2ND TIME I AM DEALING WITH YOU GUYS BRYAN ETC. AND NOTHING HAS CHANGED ONE BIT.
I NEED A FIX ON THE ABOVE MISSING ITEMS FROM MY MINIMOG DEMO.
Hi, that’s all we can do, if you are not satisfied with our support, we will give you the refund to let you purchase other theme from other authors: https://themeforest.net/refund_requests/new
did you click on the links under my demo site shop mega menu and blog mega menu??
I get the same default shop and blog page on all of them! what did I miss?
You can create mega menu as you want, it’s just a very small step. If you miss any pages, just send the link (our demo link) to Bryan, he will help you.
hello, can you make it compatible with germanized and german market? That would be nice for buyers from EU. Thanks and regards
We have noted it.
Regards
Hello, I get this error while trying to install the Main Store Demo (the one with the 56 homepages):
“Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request Reason: Error reading from remote server”
I don’t know how to solve it. Thank you in advance.
Hello
Please contact our support team at https://thememove.ticksy.com – they will guide you set up the theme and import the demo data.
Thanks
Hello, thank you for answering. I did contact your support team, but I haven’t receive any help at all.
Hi,
Normally we don’t work at the weekend, so the response will be slower than normal. Hope you can give us more time.
Dear ThemeMove supports, Would you please reduce installation time? Whenever we start theme import, it takes a lot of time to import. It increases high resources on the server. So please solve this issue, it’s the most important priority, even though no one don’t like to wait more than 25 mins for theme import. thank you.
Hello
Please contact our support team at https://thememove.ticksy.com – they will guide you set up the theme and import the demo data.
Thanks
Hi, Does the shop support downloadable product ? Thanks
Can you describe more details of the feature?
Thank you.
Of course, it is supported.
Regards
Getting error https://prnt.sc/EsjYDaCixWNN https://prnt.sc/bQ6Xuhb3n8k0 when i update new version https://prnt.sc/zTruvp4n9Hmr
Hi,
We will check it now.
Thank for your information.
