261 comments found.
Hello, We are working on Steeler – Industrial & Manufacturing WordPress Theme.and we are facing a problem with WP Elementor editor to upload within any page of our backend after last updates. Wordpress Version 5.9.3 and Elementor Pro 3.6.5. Appreciate your support
Hello Katon, Can you be more specific about the error? Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Hi, RTL is not working properly. RTL was our main concern but unfortunately, it doesn’t support RTL, we just saw that in the comments. so any plan to update with RTL support?
Hello codeappan, Unfortunately this theme does not support RTL.
OMG. Im really in trouble. so sad to hear from you.
Hi, How can i place language menu in header while using Polylang plugin for translations ?
Hello codeappan, Language menu in Header for WPML plugin, if you don’t use WPML plugin you can off it then find the solution add Menu change language to menu by Polylang, If Polylang support add menu to header you can add. You need contact with support of plugin. Thanks!
Okay, How can I hide the language option in the header? I couldn’t find it.
Hello codeappan, Please find it in Theme Option / Header / Language Switch. Thanks!
As soon as they get the theme review their response time start increasing and the support become unreliable.
Hello, Sorry if I reply to you late. Usually, we don’t work for 2 weekends, and the daily email volume is not small, but we always try to reply to all of our customers in 2 days. We will learn from your comments. Thanks for your contribution.
Pre purchase questions: - When can we expect the next update? - Does the theme support Elementor Pro? (for fully cutomisable header and footer) - Does the theme suppport Mega Menu?
Hello staybrandnew, - With updates, we will update after feedback from customers (fix errors and correct unreasonable things). Usually we will update once every 3 months. - The theme uses Elementor Free and is compatible with Elementor Pro. Just footer build by Elementor. Header you just, Header layout can only edit content. - Theme can active megagamenu but no style for it. Because there is no specific design mega menu.
Thanks for the quick response. Can we use 3rd party plugins (like JetMenu) to build our own mega menu?
Hello, You can try using it, I think it won’t conflict but it won’t have style, you have to add the CSS yourself.
Thankyou, Do you have a backend demo login?
sorry staybrandnew, Demo backend we cannot share with our customers, hope you understand. If the demo site goes down, it will cause great damage to us.
Hello team 7iquid, i really need a solution to add a second language on the theme, i can`t find in your documentation enaugh information to do that, can please provide a more elaborate way so that people who visit the website are able to select wich language the website is shown? Even when i use Loco translate, i cant find any option on the theme or on wordpress to change it. Thank you in advance.
Hello, Are you talking about the menu language on the Header? it’s the support menu for the WPML plugin. only if you use it will the plugin’s language change menu replace it. If you use another plugin, depending on the plugin, it will allow to add a dropdown to the mainmenu, that plugin will provide specific instructions.
The layout of the website is breaking wherever Elementor’s image carousel has been used, while debugging I found that all the sliders of elementor are using slick.js plugin.
How to resolve this?
Hello Swicons, Please check your email. Thanks!
Hi,
We have used this theme for development of website: https://liveapplications.in/unitritech/
Image carousel sleek slider is not working.
Pls guide us to resolve this issue
Kindly reply to my query
Hello Swicons, Please check your email. Thanks!
Hi, First of all, it’s a very nice theme. I have a question about the multilingual option. I installed the Polylang plugin in the theme, but I cannot manage the language option in the header section. How can I do that?
Thanks,
Hello isocup, I don’t see you purchased our theme in this accout. This theme support WPML plugin, in Header menu for WPML, if you use polylang please off it and use normal. Thanks!
Hi, I had facing an error on one of your plugin (Liquid Custom Builder). It clashes with WPML plugin. When I activate it my web page will be becoming error 404. If I deactivate it. It is back to normal. Kindly fit the issue & make it compatible with WPML.
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Hello I’m trying to translate some pages with polylang plugins but some parts like footers are not working (I have translate it as the same way of a page, but elementor doesn’t switch footer /it /en and took the footer I set in steeler options—> footer). Other parts are header label etc… Do you konow if the theme is polylang compliant? And if you can help us (by payment of course) thank you.
Hello ilovemoon, With Polylang I only see customers use it to translate languages instead of multi-languages. Footer uses Elementor Builder. I think you should create another footer according to the language and then select it again in page settings. I’m not sure if it works well or not.
Hi, I have bought your theme Steeler, but I cannot update Elementor without break my pages. Is that a known problem? Am I doing something wrong? Thank you Francesco
Hello, Please try to delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.1) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. If still got problem please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) .Our developer will check your site and help you. Thanks!
This template is insecure, has malware and my site has been infected several times. Wordfence constantly detects viruses in template files. Please correct this.
Hello, firstly, the theme before being uploaded to Theme Forest for sale has gone through many rounds of rigorous testing, so it is very difficult to cure malicious code. Moreover from your email it is clear that the appearance of the template-config.php file does not come from us, the code is in that file, the file was added by you or your theme developer: https://prnt.sc/S7_QeZOz7EHw
For the Steeler theme, how do I remove the overlay from the page header? Or, how do I make it lighter? I tried some CSS but it doesn’t work.
http://viviota.platinumvue.com/about-viviota/Ken
Hello kenthompson, please check your email. Thanks!
Hi,
I’m having trouble changing the text color on the services boxes i copyed from Home Layout 6.
I want white background and black text
Site: https://testbt.site/
Hello jimmymb, If there are no settings in the widget, you may have to add a few lines of custom CSS, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Hi dear, Can you tell me please how can I edit the Header? I don’t know how to do it, I need to edit it with elementor same as footer not only texts.
Hello anashawar1, Unfortunately, this theme has not used elementor builder for the header, the upcoming theme we will apply. The problem is that being responsive is also difficult for customers so we still use the old mechanism, you can only change the content of the header by setting it in Theme Option / Header.
How can i activate pro licenses of plugins ?
Hello, We can’t give you 1 license key to active auto plugin Revolution Slider. Because We bought the extended license of plugin. you can read about the differences between the extended and regular licence. We are permitted to give you the purchase code of the plugins because of policy and terms of Theme Forest. We always update the plugins via theme updates and you will receive the latest version of this plugins from our server (you can delete then reinstall).If you want plugin auto update please buy regular license in Revolution Slider.
Please I want to change the default theme colour “from red” to a custom colour.
Please how can I go about it. I put it in Dev Mode already but don’t know where to change the colour
Hello, I have received your email.. Thanks!
Hello, how can I change the language options in the header section? I want to add Turkish and English only, but English, French and Italian are displayed.
Hi, the language menu is currently just a demo for WPML plugin support. You have to install WPML plugin then disable that demo menu in Theme Option / Header it will run.
I want to change project slug (lq-project) to product give me reply for solution.
Hello nilesh775500, You can go Theme Option / Content to custom slug of project. Thanks!