Hi, please make sure that you enabled “Wishlist icon” in Theme settings https://prnt.sc/Tc_VpPzgcXii. If you have enabled but the icon still doesn’t show, could you kindly open a ticket at the following link and create a staff account for us, please?

Here’s the link: https://halosoft.ticksy.com/

Thank you.

Please unzip the package and upload the correct theme source.

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract/ Unzip the file you’ve just downloaded. (Don’t forget this step)

3/ Find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

yes, I had not read the documentation, I already solved. Thankss a lot !!

Hi,

Please extract/ unzip the file you’ve just downloaded.

Then find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

For more assistance, could you please open a ticket at this link https://halosoft.ticksy.com/?

Hi,

Could you kindly open a ticket at the following link and create a staff account for us, please?

Here’s the link: https://halosoft.ticksy.com/

Hi Liliana,

We replied to you via Ticksy. Please look into this.

Hi,

You mean our theme is available on Shopify marketplace? We are selling it here on Envato and only can sell it here without anywhere else due to the exclusiveness

no no this one https://themes.shopify.com/collections/works-with-shopify-markets

Yes, our theme is built in Shopify marketplace and fully compatible with Shopify. You can use it well

One last question to complement the above questions. - How does the compare option work on the phone? Can this still be set? Is namely an important option for my articles.

Thanks a lot!

Dear, still one last question. - How does the translation option work? When I set the language from English to German I see some things do not translate. Think for example of the text like “No reviews” or “Zoom the image with the mouse”. Is this a setting or is this option not working 100% yet?

Please let me know.

Thank you so much for your attention to our theme. Answer for your questions below:

1. I am familiar with coding so would like to change a few things in the code. After that, is it possible to download the custom theme file and load it into one of my other Shopify accounts for free?

=> If you want to upload custom theme file for any other shopify accounts, first you need to go to Themeforest and buy Ella license for that store. Each purchase will apply one license for one store. You cannot use one license for multiple stores.

2. Do I have the option to give the sticky header in the glasso theme a width of 1200px instead of the current full-width?

=> We don’t have at this time, will at in new update or you can pay for custom work if you need it right now

- How does the compare option work on the phone? Can this still be set? Is namely an important option for my articles.

=> We don’t show it on mobile to make layout on phone clean

- How does the translation option work? When I set the language from English to German I see some things do not translate. Think for example of the text like “No reviews” or “Zoom the image with the mouse”. Is this a setting or is this option not working 100% yet?

=> Languages function in theme is using from Shopify default language function. You need to translate the missing texts into the second languages and you may need to use an 3rd party app to help you translate texts which are not available in Shopify Edit Languages. You can use a free app or paid app

Can I add currency and language selector to Header no 05?

=> Yes, you can see it is available in Header 05 here: https://prnt.sc/-gYU2PtvoVWH

It is available

And a beginner question, can I add AUD as the default currency?

=> Yes

You can follow this instruction carefully again: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html#!/header-6

But if you have followed but failed, please open a ticket here: https://halosoft.ticksy.com/

And create for us a staff account so we can login and check your setting and help you

Hi,

Are you mentioning this popup: https://prnt.sc/EZ6lez6pcTP0?

=> If yes, please go here to turn it off: https://prnt.sc/6k_V-_PzdqOM => https://prnt.sc/j2DPRC5GryD9

Yes, we closed this, so sorry for this experience but the system doesn’t allow us to change this. You can continue sending new requests in the same thread.

Hi,

Thank you so much for using our theme. About changing colour, you can go to theme settings here to change the color with your branding colours: https://prnt.sc/nYQE22wh-QLo

Let us help you check and update you soon

Ok I am waiting.

This function is available to do but as custom work for your personal request, we cannot include this function in theme features now but will consider for further updates if possible to publish it.

Hi,

The carousel at top is using from Slideshow section, you can use it for your main theme.

Amazing explanation! Thanks for your help. But, could you try to be more specific on how to do that? It’s not possible to add Slideshow section in the top header. How can I do that?

Hi,

Could you kindly open a ticket at this link? https://halosoft.ticksy.com/

We would be more than happy to help you over there.

Can you help us check our reply? Can you please change to submit ticket here: https://halosoft.ticksy.com/

For importing images, pages, categories, it is not possible because images has copyright, we are using from our resource with a copyright license.

Pages and Categories are demo datas which are created for each demo store separately, cannot import them into your site.

We are not clear much for your question, can you explain more?

Can multiple sites use the same theme

Each site will need to have a different license. You can buy multiple theme licenses for multiple sites

We checked and it works well: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html

Yes

Yes