143 comments found.
I’m unable to find your added ‘Smooth Scroll’ feature, where exactly is it?
Smooth scroll feature beta version added (activate it from “Theme Settings => Smooth Scroll”).
Hello, thanks for purchasing Alioth.
Please follow these steps below;
1- Deactivate and delete “Pe Core” plugin. 2- Navigate “Appearance > Install Plugins” on your admin dashboard. 3- Install and activate the plugin again.
Kind regards.
I can’t enlarge the logo horizontally
Hello,
Your support ticket has answered.
Kind regards.
I don’t want to see all the projects on the portfolio, how can I solve it?
Hello,
We moved our support to a new ticket system. So can you please submit a ticket via here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
When is the new update due?
Hello, thanks for your interest in Alioth.
The update will be available on next Monday (13 Jun) with smooth scroll featured included.
Kind regards
Is this update still releasing today? It’s Monday
Hello,
We are sorry for the delay, the update delayed because of some bugs and will be available on tomorrow.
Kind regards.
When is the update due?
It’s not clear, it’s not very reassuring to buy
Hello, thanks for your interest in Alioth.
The update will be available on next Monday (13 Jun) with smooth scroll featured included.
Kind regards
Still not available… where is your professionalism?
Hello,
We are sorry for the delay, the update delayed because of some bugs and will be available on tomorrow.
Kind regards.
There’s a minor update available, more to come today… what are you doing?
Can you provide what has been updated, I do not see a log, minor update? How exactly is one to interpret the update?
Hello, thanks for purchasing Alioth and sorry for delay.
The major update delayed because the smooth scroll feature causing some bugs and we are working on the fix them. We are trying to provide you a well working theme so sometimes that delays has comes up. When the other update has come the update log will beupdated.
Thanks for your patience. Kind regards.
Here we are 13 days later, when are you going to update? still a boatload of issues on mobile and tablet, all this is blamed on smooth scrolling? please tell everyone what the issue is, we’d all love to know
Hello,
The issues are fixed and update is ready it will be available on next Monday (13 Jun) with smooth scroll featured included.
Kind regards
Hi, here a list of bugs, is it possible to fix it?
- Mobile menu does not work: I have 7 menu items, but it don’t scroll, I see only 6 items. Furthermore, the social links (LinkedIn, Facebook, Instagram) are not displayed, they disappear under the menu items.
- The filters on the portfolio are not working, I have created the categories and assigned the projects. But in portfolio page (SHOWCASE GRID module) the filters don’t work.
- Blog pagination is not displayed
- Portfolio pagination is not displayed
Thanks a lot
Hello, thanks for purchasing Alioth.
An update is on it’s way and the issues you reported will be fixed in it.
Kind regards.
Hi there, Do you have any news about the update you promised last week? I’m having some of the same issues mentioned by other theme purchasers. Thanks
Hello, thanks for purchasing Alioth.
There’s a minor update available now you can download it on item page. One more update will be come today.
Kind regards.
The theme looks awesome. On the demos pages as you scroll down it changes to a horizontal scroll showcasing individual pages, and ten continues vertically.
Is this a feature in the theme or just built into your demo page? Thanks
Hello, thanks for your interest in Alioth.
It’s a theme feature at all. In Alioth all pages are created with custom Elementor widgets made by us. So that carousels which is navigating by horizontal scroll are ready to use Elementor widgets in Alioth, not just built for demo pages.
Kind regards.
Hello, demo cannot be imported in any way. We need urgent help in this matter.
Hello, thanks for purchasing Alioth.
Your email has been answered.
Kind regards.
Hey there! I’m looking forward buying this theme. Should I wait the update you mentioned? I also noticed some bugs in the mobile visualization. Thank you and congratulations!
Hello, thanks for your interest in Alioth.
You don’t need to wait for update, once you purchased the theme you will get access to lifetime updates for that. So yo’ll always be able to get updated version with your licence. And we’ll publish an update early next week for mostly reposnive designs and bugs.
Kind regards.
I have the problem that I can not import content. Neither with the automatic import, nor with the manual.
I have a powerful SSD agency server at Mittwald – but still it doesn’t work.
The gears are turning – but nothing happens.
What can I do?
Hello, thanks for purchasing Alioth.
Can you please contact with our support team via hello@pethemes.com so our support team will help you asap.
Kind regards.
Hi there, When will smooth scrolling be implemented? Your HTML version is much nicer than WP, what happened? The detail on your WP is lacking and needs work, sorry for hitting you like that but come on
Hello, thanks for purchasing Alioth.
We are working on a major update and it’ll be available on early next week. Smooth scroll will be available after that update and the issues will be fixed.
Kind regards.
When and where is the update?
Hello again,
There’s a minor update available now you can download it on item page. One more update will be come today.
Kind regards.
Hello, E-Mail answers within 24 hours were promised. Day 3 already passed. The mobile slideshow carrousel has the wrong labeling over the pictures than on PC?
Hello, thanks for purchasing Alioth and sorry for delay.
Your email has been answered.
Kind regards.
Hello there! Purchased your theme right the day it bumped in price and have some issues. I’ve dropped an email on Monday but no answer yet, could you please let me know the turnaround times for your support?
We need to solve some theme issues before going live… best!
Hello, thanks for purchasing Alioth and sorry for delay.
Your email has been answered.
Kind regards.
Thanks, I’m waiting for new answer.. Best!
Nice theme! The user experience is on another level. I was just wondering why did you not add the smooth momentum scrolling? Is it hard to implement or does it causes issues for users?
Thanks and GLWS!
Hello, thanks for your interest in Alioth.
Smooth scrolling causes some issues on scroll-based animations and we’ll work on it it’ll be integrated and will be available on next update.
Kind regards.
Hi, we bought this template and we are doing some tests locally, we are having problems with media import and layout settings, the Home Agency is different from the demo, but very similar in setting to About me. Can you tell us if we need to give a px setting to the framework? Thank you
Hello, thanks for purchasing Alioth.
Can you please send us an email to hello@pethemes.com about your issue so our support team will help you asap.
Kind regards.
We sent an email on Monday to the suggested address, but no one has replied to us yet. Thanks.
Hello again and sorry for delay.
Your email has been answered.
Kind regards.
Congratulations, best of luck with sales 
Thank you!
Is this ready for release? I cannot get your demo data to import, I get an error on one your plug-ins during install, It’s been two days and I’ve yet to get the theme up
Hello,
Your email has been answered.
Kind regards.
