183 comments found.
Hello is there a way to install your theme and upload demo content so I can use the pages I want WITHOUT deleting my existing content on my website? Some themes only allow demo content on new websites only and some have options to upload demo content without erasing the content already on a website. My website has been up for 4 years but I want to change the current theme.
Hello,
Yes, you can import new data by keeping the previous data of your site. This will be possible through this theme.
However, in this case, if your previous data and new import data are the same, then it will show the duplicate.
Thanks
Ok thank you because some themes erase ALL your current data and I need mine to remain.
You are most welcome!!
Hello – I just purchased your theme and attempting to upload to WP I get an error that says:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Can you please advise on how to get this working?
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
how is it possible to make a lesson plan with this theme? Like calendar showing when there are private lessons and for every continent each
Hello,
By default probably it’s not possible.
Thanks
I am looking for a template…wp template that works and looks in terms of layout like this one here: https://themeforest.net/item/tuturn-online-tutors-marketplace-wordpress-theme/37738673
Hi, even though credit and debit cards are not enabled yet, i enabled bank transfer and cash option.
When I add a course to cart i get the following message : ” No payment method selected, error” and also cart is empty. https://cursoscrearting.com/lp-checkout/Do you know what’s going on?
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
hello Please I have bought Gostudy theme. My problem is when i go One Click Demo Import and try to Import any demo page , Not being called and This error appears to me “Import Failed” “Whoops, there was a problem importing your content.” Please help me solve the problem
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Your theme is not compatible with tutor LMS 2.0 . Each and Every pages are collapsed .
https://raistheme.com/wp/gostudy/Hopefully in this week we will compatible the theme with Tutor LMS version v2.0
Thanks
hi, does your theme include a calendar where to insert the courses to be shown to visitors?
Sorry, this features is not available.
Thanks
Hi
I am facing an error when I import demo. I can’t login into ticket system.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hello, How to edit footer? Is there any document to modify?
Thanks
You have to edit it by elementor. To do it make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/p9j6H5z8h94U
Or you can follow the video. drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/view
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
Thanks
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ?
Sorry this features are not available.
Thanks
Are there any plugins in the Wp community where i can use them to enable those features in your template.. ?
This will probably help you
https://towardsdev.com/sass-and-scout-app-415f41811975?gi=24bb44cfb5b2 https://www.youtube.com/watch?v=6zA78zMsH9wThanks
Theme is not working with tutor 2.0 – https://wordpress.org/support/topic/fatal-error-function-tutor_course_enroll_box/
Hello,
Soon we will release the next theme version. Then the theme will compatible with Tutor LMS 2.0.
Now please install the previous version Tutor LMS plugin on your site the problem will be fixed. Here is the previous version Tutor LMS plugin download URL. dropbox.com/s/i3qji46u4ynldtf/tutor.zip?dl=0
I hope you understand. Feel free to contact our support desk if you need any more help. https://raistheme.com/support/
Thanks
I don’t find any options on how to edit the header and footer using the elementor plugins ?
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi,
How to change course type from free to paid? I did not see any options? Waiting for a quick response.
Thanks
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
its impossible to change logo if using custom builder which is recommended, despite deleting everything in header and footer, the default logo still remains, including the content
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi,
“render_post_share” function in the gostudy-core plugin (includes/theme-helper/theme-helper.php line 74), there is a problem with whatsapp sharing, you forgot to include the course link :”
can you please update it? so we can keep our customization
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hello I want a refund, please
dc81ea9a-0af5-452b-97a1-e4ccf908d331
Hello,
Please open a ticket to our support channel for your problem. Our support team will help you for this. https://raistheme.com/support/
Thanks
Demos aren’t getting imported properly. they’re going in the draft, and everything is misplaced. nothing’s aligned properly. please help me out
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hello, I have purchased your theme and installed it, also imported the demo. There is a problem could not find course categories to add in side bar or all course side bar in widgets area. Kindly resolve the problem. Regards.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi, I unable to add product in cart it’s show error
Please choose a product to add to your cart…
URL : https://biochemistryliteracyforkids.com/product/all-lessons-1-kit/
same code work with other themes. Please check and provide me solutions asap please. It’s urgent.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
it’s resolve, thanks
You are most welcome.
Using the theme if you have any more query or issue feel free to contact our support desk. https://raistheme.com/support/
Thanks
Hello. I’m having a problem installing the theme demo, so I’m contacting you.
I was unable to deactivate the license while reinstalling WordPress. I installed the theme again and activated the license, but the demo installation fails. It is not possible to reinstall on the same site.
I do not know if the problem is due to the WordPress 5.9.3 update or the failure to deactivate the license during the reinstallation process.
Any solution to the problem please!
thanks!
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks