12897 comments found.
hello I choose action after add to cart to display widget but its not showing anything and directly adds product to the cart.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi there,
Can you add images and text blocks to tabs? instead of products? I see almost all of your tab templates are made for products.
I appreciate your feedback.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Your 5th Anniversary for this theme is coming up, any new features we should know about? personally before i buy I would like to see – delivery to —-(zone) without using a heavy plugin.
Hello,
Thank you for your comment.
We are working on a big update that will be released in a few months. Unfortunately, we don’t have the requested feature in our plans for this update.
Kind Regards
Hi, Im interessed in Buying. But seeing yours demo, I didnt see button in cart “continue shopping” . Why? You Disabled it? Thankyou
Hello,
Thank you very much for being interested in our theme.
Could you please send us a screenshot so we can better understand which button you are talking about?
Thank you in advance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello.
I’m interested in your MegaMarket Demo, but unfortunately it has some coding issues for SEO.
Would you mind please tell me are you going to solve them in your next update or not?
Because SEO is very important for my business.
According to this Google SEO analysis report : https://pagespeed.web.dev/report?url=https%3A%2F%2Fwoodmart.xtemos.com%2Fmegamarket%2F
1- Your theme has render-blocking resources.
Is it possible to solve this issue 100% and remove them all?
(I will not use slider revolution and other plugins, I will just use your theme)
2- Your theme uses passive listeners to improve scrolling performance.
Is it possible to solve this issue completely? (this is coding issue)
3- In your demos, Image elements do not have explicit width and height.
Will you solve this coding issue?
4 – I will not use WP Bakery page builder and some other implemented functionalities in your theme.
is it possible to disable all their CSS and JS files and prevent them from loading on theme to increase page load speed?
Thank you.
Hello,
It is not a theme SEO issue. It is about general WordPress website optimization that depends on a lot of different things and not on the theme only.
Kind Regards
Hello. Thanks for the short answer, but I think you are missing the point here. Correct me if I’m wrong!
ex Q2, it’s your theme that was coded by your developers which uses a passive JS listener, right?
So no matter how much I optimize WordPress, your passive listener JS code will be there.
Optimizing WordPress will not remove your passive listener JS codes…
This has nothing to do with WordPress and it’s 100% related to your theme.
Again, in Q3, which is about ’ Image elements do not have explicit width and height. ’,
this is related to your theme HTML codes which somewhere you’ve missed to enter the proper form of HTML for images.
You have not answered my questions yet.
I simply asked, if I purchase this theme, will you help and solve these issues?
Best Regards.
Hello,
Could you please send us an example of the place in the code where you see the passive listener in WoodMart scripts?
You can add width and height attributes to all images on your website. We just missed one on our demo but it doesn’t influence the performance in our case.
Kind Regards
1 – Ohhh my bad. The report says you are not using passive listener and you must consider adding them for better performance.
According to google : https://web.dev/uses-passive-event-listeners/#how-to-make-event-listeners-passive-to-improve-scrolling-performance
That was obviously my mistake, not reading the report correctly.
Please accept my apology.
2 – Got it. Thanks.
Best Regards.
Hello Team,
From where can i change the logo for mobile version of my site.Below is the link:
https://singhalrefrigeration.com/ Also from where can i remove/replace the banner image on the below product category page. https://singhalrefrigeration.com/product-category/beverages-coolers/castor-wheels/Kindly help.
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello guys, your Megamarket demo import is not the same as shown on your live demo, in fact it imports less products and the filters out of the box are not working correctly.
REF: https://woodmart.xtemos.com/megamarket/product-category/flooring/tiles-and-porcelain/
I’m also sadly finding flaws in the import of the products, their are higher priced items shown then what the filter shows you can select and the filter order is not working correctly even for a small product set.
What is causing this issue and how do I fix this so when I import real data this is not an issue on a large product set?
Can you please advise on this ASAP I tried this a few times just to make sure, this is a bug of sorts or bad data import used. Here is a clean theme nothing else added demo of your own theme with just the essential plugins including the Megamarket demo import as provided.
REF: https://gcdnb.pbrd.co/images/C8T6YAp0J6hj.png?o=1
Can I please have the same demo as seen on your live site, at least the product and category set for demo testing? Seen here > https://woodmart.xtemos.com/megamarket/
Hello,
Yes, we have fewer products in the dummy content because it would lead to a longer import process and errors on some servers. But it doesn’t change anything in the filtering mechanism. They work exactly as in our demo.
Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.
Also, please, check how the price filter works with the default WordPress theme since it comes with WooCommerce by default. It is not our theme feature.
Kind Regards
@xtemo ok thank you for the information, will check, can you kindly provide at least the full content set, I’m 100% sure we can handle it. Thanks
Hi Can you add feature in future versions to set minimum and quantity for each product? No plugins are working with your theme. Maybe it’s because of the ajax cart or something, i don’t know. thanks
minimum and maximum quantity
Hello,
You can contact us after purchase and we will help you to solve the compatibility issues with your plugins if they work with other themes.
Kind Regards
Hi,
I have been your happy customer for years and not I noticed that some other themes have really advanced product page designs which fits more product types. I would appreciate if you add the below product designs to your themes:
1- https://recart.wpsoul.com/product/apple-ipod-touch/ 2- https://recart.wpsoul.com/product/apple-watch-nike/ 3- https://recart.wpsoul.com/product/metallic-sky-studded-crossbody-with-fringe/ 4- https://recart.wpsoul.com/product/huaweip30/
Looking forward to these product page designs.
Hello,
You can build similar layouts with Elementor or WPBakery page builder. Read more information in our documentation here https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
Hi,
Can we stabilize the number of product visitors? I want to show the number of visitors on a daily or monthly basis by fixing the number of.
For example: 150 people viewed this product yesterday or this month.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Trying to import RETAIL2, on a fresh Install, i constantly get this -> AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, can you change somewhere the menu style for the BLACK FRIDAY theme? I would like to have it drop down on Hover or Click not fully displayed, is that possible from options somewhere ?
for HOMEPAGE, forgot to mention, on all the other pages is fine 
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, It would be very helpful if the buyer could add additional products or accessories through the product page. As have the following themes.
https://recart.wpsoul.com/product/canon-eos-7d-mark-ii/ https://elessi.nasatheme.com/product/ruffled-sleeves/#nasa-single-product-tabsThanks
Hello,
We are working on this feature and hope to add it in our next theme update.
Kind Regards
Thanks for the prompt reply. We will wait for the next update.
You are the best
Thank you! Feel free to contact us if you have any further questions.
Hello Guys, are you able to provide a snippet to allow the Show Sidebar to have a single icon and text floating left as you scroll icon, then you can click and see the product filters off canvas? https://pasteboard.co/5g0QxZDRbqqn.png This is a critical function that other themes already have when in a mobile view and I’m not see this setting anywhere here. Thank you.
Hello,
Sorry, but your request is not quite clear. Could you please show us some example so we can better understand you?
Kind Regards
Does this help? https://pasteboard.co/Che5xny0AbET.png what I want in the left Sidebar menu to be on a floating menu that is off canvas and then when you click on it you see the entire menu including the filters, You seemly did this already in your Porto Theme but not sure how to do the same in this theme yet. I really only need it for the mobile world as it’s allot of lost time scrolling to the top to find the full menu and navigate the site with a large product set and many product filters. I guess they call it the Product Archives page and or category pages. Another great example is https://pasteboard.co/DEVxlXm6IwQT.png. On the right they have an off canvas menu for just the filters and of the left they have an off canvas menu for the menu, both float as you scroll, so on larger lists it’s easy to navigate. Thanks
Sorry wrong link > https://gcdnb.pbrd.co/images/DEVxlXm6IwQT.png?o=1
Porto is not our theme
We have such an option for shop archives. You can enable it in Theme Settings -> Product archive -> Sidebar.
@xtemo ok noted, will check again and thank you kindly.
Pre-Purchase Question
Your theme is only compatible with old plugins like yoast-seo, while better plugins has already came on the market like RankMath which has obviously lighter code and more flexible…!
RankMath plugin has been on the market for some years now! and you have not started to make it compatible with your theme yet!
Do you work for Yoast? or have a sense of belonging to Yoast?
If not, then Why don’t you start to make the theme compatible with Rank-Math?
Ex I saw many users raising ticket for rank-math breadcrumbs and you will not help them! say it’s not possible! but you have made it possible for Yoast!
My question is, will this theme become compatible with RankMath or not?
Do you have plans for forcing users to use Yoast bc you have dedicated settings for it?
Hello,
We will consider adding RankMath breadcrumbs support to our theme too. You can contact us after purchase and we will help you with this question as well. Don’t forget to mention this comment. Otherwise, we will return your money back.
Kind Regards
Thank you. I will keep that in mind.
I have some other questions as well prior to my purchase.
I’m going to ask them in a separate comment.
Pre-Purchase Question
I searched the web and have seen users had issues with a simple request for using latest SEO methods like webp pictures. or JS issues with CDN or cache plugins and you simply didn’t care and solve their issue for more than 1 year later!!
https://xtemos.com/forums/topic/theme-compatibility-with-imagify-webp-images/
and now you started to add wp-rocket to the list
but you are totally ignoring the best caching system on the planet!!!
more than 3 MILLION users are on LITESPEED servers, and you ignore making compatible functionalities like webp, js delay, etc… for us!
https://xtemos.com/forums/topic/litespeed-webp-image-optimization/
Now, I’m considering this product for my future purchase.
but I’d like to know how long will you keep ignoring LITESPEED users?
and are you going to delay us (LITESPEED users) like the imagify – wp-rocket etc , users for more than 1 year to make it compatible?
Please be clear on your answer!
thank you.
Hello,
Thank you for contacting us.
Our theme should work with Litespeed without any issues. If you face any, please, contact our support and we will help you. As for WEBP support, mention this comment in your request and we will fix it for you if it doesn’t work either.
Kind Regards
understood. thank you for your kind answer.
You are welcome! Feel free to contact us if you have any further questions.
Hello,
We didn’t test our theme with this plugin. But it should not have any critical issues with our theme if it is coded with all the WordPress coding standards.
Kind Regards
Presale question: is it possible to add a custom field and search for this field? We want to sell products that replace original parts and would like to include this original file number for the customer to search.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
I love this theme. But your demo site is kind of not working. When adding a product on my mobile phone the screen goes blank and even adding a product on my desktop does not really (!) add it to the cart. It is still empty. I guess this is not happening, when actually installing the theme but still… it kind of puts me off. Can you tell me why is that happening?
Hello,
Please, open our demo website using a direct link without Envato bar and test this functionality https://woodmart.xtemos.com/
Kind Regards
