50 comments found.
Awesome theme and looks absolutely awesome on my store. Great work! Only page I think needs work is the coming soon page, it looks really bad!
Is there an option to use a different icon or image for the cart icon in the header and on product hover?
Hi! This option is not available.
Can I use one theme per domain?
With each purchase, you will be able to use it on 1 store.
Best regards
Fantastic customer service. Support was excellent at answering my inquiries and assisting me in comprehending the problem I was having. Quickly, effectively, and professionally, the issue was fixed. Beautiful theme by the way!
Hi,
Does this theme have the same features as kalles
example: order by this time to get your package by…. and all the upsell urgent features?
Hi, These are some of the theme’s available upsell features. https://prnt.sc/_YjioK0OzkwI
Best regards
Where can I edit the OFFLINE/COMMING SOON PAGE?
I have replied to you via support channel. Please open the support ticket here to get the answers as soon as possible.
https://support.the4.co/
Best regards
How do you install the demos?? your instructions are very limited. This should be corrected. I don’t like having to wait over 24 hrs or more to get an answer to simple things.
Nevermind, I was able to figure it out. But more clearer instructions should be added to the readme file upon purchase.
I have replied to you via support channel. Please open the support ticket here to get the answers as soon as possible.
https://support.the4.co/
Best regards
Hey, Does it support hebrew ?, and if yes how can I use it ? Will it change the checkout to hebrew aswell ?
Hi, This feature is currently in development.
Best regards
Thank you:), I am waiting for this feature
Hi, thanks for creating such an amazing theme and I am excited about replacing it with my current website https://smokerssnicket.com/ theme. Please give me a suggestion.
Hi, May I help you?
Hello, when I visited your page to buy for the first time, when I saw the “Visual Builder 3 months free” I instantly got turned off and looked for another theme, because to me, that means I need to pay extra for your theme, so maybe have this in the middle or bottom instead.
Q – Since you use Visual Builder what happens once the 3months ends? Can I still edit the site like usual, or do I have to pay per month because I cannot afford to pay anything extra.
Q – With the shopping cart, is it possible to make it have a button “Continue Shopping” especially when your on a mobile device, a lot of people who aren’t computer savvy will think they cannot go back to the page and are forced to checkout.
Q – With “Review(s)” can it be “Reviews” just so it looks clean and doesn’t draw too much eye attention.
Q – When a product is out of stock, do you have a notification that lets customers know when products are back in stock? (I see a lot of other themes using it)
Q – Is it possible to directly have a buy now button on the product page? or something that says, “I’m in a hurry – add & checkout now.”
Need to fix -- When I use google chrome on my iPhone 13 Pro max, when I click the (cart notes) it doesn’t do anything when pressed.
- Google chrome on desktop – https://riode-demo-1.myshopify.com/products/fashionable-orginal-trucker the images do not show up correctly https://gyazo.com/472567d81ec44f62140e108f2fe9735b
Hi glens8!
The current Riode theme is not available on the Visual Builder app.
So it’s not related.
Some features related to customization please discuss here: https://support.the4.co/
Best regards
Okay thanks. You may want to remove it from here then = https://themeforest.net/item/riode-multipurpose-shopify-theme/36683685
1. Does it have recently viewed products
2. Can the menus be made sticky too. Because once you scroll down, there is no access to menus again unless you scroll up back.
3. Can offside canvas be made sticky too
4. Does it support social media login
Hi! #1, #2, #3 This theme has support.
#4 You need to use the app for this feature
Best regards
Hi, can I check if the “Specifications” section under product information in your product page is tabulated using metafields/ tags or is it done manually?
Hi! It was created manually.
Best regards
When I click the button” import demo” and there is nothing work. I can not see the catalogue of demo. Could you please deal with this asap? This problem have cause me a lot of time. I think the fast way to solve is give me the file of demo 8 ONLY. Ok? Please reply soon.
Hi, Please open a support ticket here: https://support.the4.co/ticket
I’ll check it
Best regards
Hello, I purchased your theme. I installed. But only find the demo 1. I want Demo 8, How can I do?
Hi, You can import another demo here: https://prnt.sc/r215kcpBY0Ii
Best regards
hello dear, I followed your suggestion to operate. But there is nothing work when I click the button “import demo” I want demo 8, could you please send us the demo file ?
You can download here: https://cdn.shopify.com/s/files/1/0568/7902/2234/files/Riode-data_v1.0.1.zip?v=1651196742
Hi, can you please tell me what the updates on the latest version (April 18th) were?
The changelog was not updated and I still do not see any documentation, thank you.
Hi, The update fixes some functional bugs of the first version.
You can download and view in the readme.txt file.
There’s no readme.txt file in the update zip.
Please open a support ticket here: https://support.the4.co/ticket so I can discuss this further. Thanks
Hi! Can you send me some pictures of what you’re talking about?
Thanks
It would be the options as upsell tools
The theme has several upsell tools available for you to use. https://prnt.sc/5BzFIavnrUPp
In demo 1, in both my install and your demo https://riode-demo-1.myshopify.com/ there is a 60px padding after the footer. Please fix this issue.
Hi
You can change it here https://prnt.sc/xEjvbNStdh5B
Best regards
Thank you! One more question, is it possible to get “tags” to show up in the collection filters list? I haven’t had much luck.
Please open a support ticket here: https://support.the4.co/ticket so I can discuss this further.
Thanks
Nice theme bro, but I am having a weird issue. The “LoadMore” button in the product grid does not show any text and as far I can tell there is no way to change it. Can you please help me?
Thank you for purchasing our theme. Please help me open a ticket at https://support.the4.co/
Our team will take a look at it and help you accordingly. Stay safe!
I am looking to buy template. Will you add updated version soon?
I will update it continuously.
Best regards
Hey Team, I’m guessing I’m missing something here, but where is the documentation for the theme?
The only thing I can find is this: https://kitisummus.gitbook.io/riode/
Thanks in advance!
Hi! If you need any help.
You can open a support ticket here.
Best regards
Thanks for the response. I really don’t need any help or anything, I’d just like to be able to efficiently and effectively use your theme, so that I don’t spend days just trying to figure out what is what…
For instance, I don’t see any of the accordions, tabbed text sections etc. that were displayed as some of the 200+ blocks/sections.
Can you please point me towards any documentation that details your sections and elements?
Thanks, I really appreciate it.
Those sections are not available in the current version
Best regards
Could you please send me documentation so that I can see what is actually included?
I do not list the sections in the document.
You can browse the demos.
Or tell me what sections you need.
The best way is to open a support ticket.
