3031 comments found.
Hey, we update the theme today and is not working well in woocomerce.
I try a clean instalation in other domais to see if the problem continued and is the sam error: Warning: implode(): Invalid arguments passed in….
How can i fixed?
Hi,
Additional links, screenshots, and console errors where we will be able to check will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Im working local but you can see the error her in related products
https://tmpfiles.org/30752/capturadeecra2022-08-31as14.24.51.png In this screenshots is in the new clean instalationhttps://prnt.sc/0HjIoT35aDMg
Then check if the issue still remains.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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i try but is not working
https://prnt.sc/Dk-3NYXk3_dx
not working, only if i disable the related products but in product edit, because when i try to disable in theme settings is not disable
sometimes appear this https://prnt.sc/6-yEV9U6YWLP
https://docs.clbthemes.com/ohio/#requirements
Thank you,
I’ve reported this to our dev team who is going to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I love your theme and I’ve already built two websites with it, I would just like to say it’d be great if you can expand on the demo pages you have, services and service detail page would be awesome.
The other request would be: - incorporate the breadcrumbs in the page title section - add more responsive flexibility to the header module for elementor (alignment, size, etc)
Hi,
Thanks for your suggestion 
We’ve added this option to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, wondering if you guys have any updates on this? I’d rather not implement this in a child theme. It’d be great if you could implement this option.
Hi,
Thanks for reaching out.
Can you specify what exactly you need to customize? Maybe we will be able to provide a CSS snippet for that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. On yours Elementor demos bugs with layout and page shifting. But wpBakery all good. Why? Ohio don’t fully support Elementor?
Hi,
Thanks for reaching out.
Both WPBakery and Elementor demo templates should work correctly. Can you specify which pages has layout issues? Additional links, screenshots will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi is there any chance of hidding “scroll to the top” everywhere ? I have found this option only in “portfolio page”.
Thank you !
Hi,
Sure, from your WordPress admin panel navigate to Theme Settings > Page > Other and there will be an option to disable the “scroll to top” link.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
When can we expect the next update with elementor for header and footer?
In the meantime, how and where can we edit the header and footer?
Hi,
We are planning to make a release on this week.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, where can i set a section to be dark / light so the site elements (socials / scroll to top) change colour correctly when scrolling. Please don’t ask me to open a ticket 
Hi,
Add custom CSS clb__dark_section/clb__light_section classes for the specific section. So that the socials/scroll to top colors will be switched while scrolling.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, When we enlarge or shrink the page, product names may disappear. How can I prevent this?
%100 normal https://prnt.sc/2fs4a70eS0wa
%50 scaled down https://prnt.sc/LlqPmTau_C9y – product names not showing
Thanks
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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We have a quick question, is there a way to duplicate the post type plugin portfolio for us. Say we need: post Type: Artist, Albums, Music, Events. These should have all options settings in the theme like the plugin portfolio. Could you make us a good offer? Thanks a lot in advance.
Hi,
Thanks for reaching out.
Unfortunately, there’s no easy way to implement the mentioned features. Deep theme and Ohio Extra plugin customization will be required in that case.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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It’s actually unfortunate that your theme, which we particularly like in terms of its commendable design, doesn’t give you the option to implement the functions, although other theme providers have the option of expanding a theme with custom post types. The options page settings can then be made there in the theme settings, e.g. With the option : Should the settings eg Ohio portfolio for the custom post type eg. Events are taken over. Another suggestion would be to add another custom post type to the theme.
Another suggestion would be to expand your theme with a header-footer builder related to Elementor.
Thank you again for your commendable support.
Thanks for your suggestionю We’ve added this option to our ToDo list and will check if that would be possible to implement in the future.
As for the Elementor Header and Footer support, we will add that feature in our next update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
The appearance of the social media account icons, which are fixed on all pages of the website, are irregular in tablet sizes, appear in a horizontal position, no matter how much I edit in the settings.
Theme Settings->Other->Social Networks Social networks on tablets-> off
Hi,
We’ve checked the mentioned option and weren’t able to find the issue:https://prnt.sc/g-2qy-wyjNXo
Note, that the Social networks on tablets option works for screen resolutions up to 1180px. Can you specify what resolution you have tested the option on?
Also additional links, screenshots where we will be able to check the broken layout will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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https://prnt.sc/r4UbBFX-AaIm
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks for getting back.
I see now that the social bar position is on the left side (I tested it on the right one).
I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey! I have purchased once the template and i want to buy it again. My main concern is that demos 12,13,16 (in mobile version) function with swipe left/right and not with scroll down up to change the slide.
Is there any possibility to change it?
Hi,
Thanks for reaching.
I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi. Is there any update?
Hi,
We’re going to add a mobile slider direction option in our further update, so that you will be able to set the required slider direction.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Ηι. When are we expecting the further update?
We’re planning to make a release this week.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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https://ohio.clbthemes.com/demo11/
https://ohio.clbthemes.com/demo12/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks a lot. We are interested in demo 12 so everything is fine. We will process the purchase. Thanks again
You are Welcome!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey in which section i can find the mobile slider direction option?
Hi,
If you are using the Portfolio Page Template navigate to Theme Settings > Portfolio > Cards/Slides tab menu and look for the slider direction on mobile option:https://prnt.sc/nYinB0Rt5lYh
To change the slider direction for Portfolio Shortcode open the shortcode settings and look for the Slider direction on mobile option:
https://prnt.sc/lx1EMhYrwlGK
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I ve done this but in homepage (mobile version) slides doesnt change while scrolling
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
I want to add a video to the product, but without success.
I have used many plugins, none of them have been effective. It did not allow changes or additions to the single product page.
Is there a limitation in OHIO in this regard, or does it need to be adjusted?
Finally, how can I add a video to the product?
Thanks.
Hi,
Currently, you can add a video to the product description using both Elementor/WPBakery description.https://prnt.sc/HqXuiNAQW5IE
Check our live demo here:
https://ohio.clbthemes.com/product/gosta-shape-armchair/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Not this way. In the example you forwarded, it has to be done with the editor. I can already do this.
But that’s not what I mean. To be able to add a video, as if the image of the product is added. This is what I mean.
Like seeing the video play button, like the small images next to the big image.
Please try this plugins; YITH WooCommerce Featured Video WooThumbs for WooCommerce by Iconic Product Video for WooCommerce Product Video Gallery for Woocommerce
Thanks.
All the mentioned plugins are not free. We will be able to check its compatibility if you send us a copy of the mentioned plugins.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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YITH WooCommerce Featured Video is free by YITH
Product Video Gallery for Woocommerce is free by NikHiL Gadhiya
Thanks, we have already added the compatibility with YITH WooCommerce Featured Video. You will be able to add video covers after the further theme’s update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks all updates. Good work.
You are Welcome!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I have a problem activating the theme, I have already submitted a ticket (#3108631). I await the answer.
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
When social media sharing icons are clicked on a single product page, it opens on the same page, although it should open in a new window.
Can you edit the social media sharing icons to open in a new window when clicked?
Or leaving it to the user’s choice.
Thanks
Hi,
Thanks for your suggestion.
We’ve added this option to our ToDo list.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi.
The feature that I don’t see in my website is mega menu. Any help with that? How to create mega menu just like we saw on the demo? Thanks…
Hi,
You just have to enable the wide menu option for the parent menu item. Check my SS below:https://prnt.sc/YFmzBPpYqVat
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I need to hide Page tittle, and this is not working when I choose to hide via Elementor setting > Hide Title.
Is there any way to hide it via Layout Setting using h1.entry-title or any alternative documents used by this theme?
Hi,
From your admin WordPress open the standard page editor mode and look for Page Settings > Page > Page headline and there will be an option to disable it. Check my SSs below:https://prnt.sc/BB447nO5X3L1
https://prnt.sc/jipIPNUojeGh
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
This is a great theme and worked fine but since the last update, our website is a blank (white) page.
Hi,
Try to make the following:
1. Ensure that Ohio Extra plugin is updated to the 3.0.0+ version and is activated;2. Regenerate CSS files (for Elementor builder);
3. Check the following Shortcodes/Widgets options for backward compatibility:
- Button: Styles → General option (for Elementor builder);
- Testimonial: General → Alignment option (for WPBakery builder);
- Tabs: General → Direction option (for WPBakery builder);
- Heading: Subtitle → Divider option (for Elementor & WPBakery builders);
- Countdown: General → Layout option (for Elementor & WPBakery builders);
Please, get back to us if you still have any issues and we will do our best to help you as soon as possible.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for your prompt reply. We have done everything from the list you sent but it didn’t work. The following is one of many messages we received from Elementor:
/ohio/parts/headers/header-style-1.php(61): get_template_part(‘parts/elements/ ... ‘)
and the second one from the Widgets area.
The “ohio_widget_logo” block was affected by errors and may not function properly. Check the developer tools for more details.
Just to mention that we haven’t changed anything on our site for a long time and a few days ago we made the update that caused the problem.
I’d kindly ask you to send us a personal message and provide your temporary WP credentials. So that we will be able to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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It works fine now. Thank you very much for your prompt response and professional support.
Glad to hear that
Is there a reason why demo pages are not imported? only home pages. I have tried to import multiple demos but no other page was imported except the home pages.
Hi,
Thanks for reaching out.
To import all the pages install the All Pages demo template:https://prnt.sc/f9dar9OyQ2vY
If you need a specific about us, contact us, etc:
https://prnt.sc/5SQ36fEhvYGg
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
Hi!
Page Settings Page->General->Page boxed layout
When I choose Yes,
The page looks bad. it becomes a formless page with spaces on the sides, as if the footer is separate.
Please look up this issue.
The boxed layout wrap the whole site page in a container. If you don’t need that appearance just disable it and you will have a regular one.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Theme Settings->Shop->General Product items per row is not working.
Like this, there are problems with the options for how many columns to have in the row. Especially for products.
Please check and update as soon as possible.
Hi,
We’ve rechecked the mentioned option and weren’t able to find any issues. The Product items per row option work as it should:https://ohio.clbthemes.com/shop/
Here’re some SSs as well:
https://prnt.sc/e0biYOHXigGB
The output:
https://prnt.sc/Ace7jxsb5wtA
https://prnt.sc/Zs_hulD2PeuI
https://prnt.sc/6ACF4nskk517
We need a bit more details to be able to help you.
As a solution, ensure that you have the latest version of the theme and required plugins. Also try to deactivate a caching plugin if you have one installed on your WP environment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I use the last version of Ohio and all required plugins. I don’t use any cache plugin. I always control web site by cleanin browser cache also.
I tried again, but solution is the same.
Your sending prinnt-screen example, I set it. But it was not effected.
https://acklighting.com/ack-tum-urunler/https://prnt.sc/tkSbtRhnX7LW
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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But, the other way, this time there will be a problem with the product display on the home page.
https://prnt.sc/bINTfvHpIPSC
Did you try to replace the style.css file that we’ve sent you via email?
I got it your sending style.css and put it into ohio/
But nothing changed.
For now, I am implementing the solution like this;
The code that I use is deleted from Theme Settings->Custom CSS, But I use it on only Home Page->Custom CSS. So for Home Page, it is solved.
woo-products li { width: 25% !important; } @media screen and (max-width: 768px) { .woo-products li { width: 100% !important; } }
But, real problem; In the product display sourced from the Product Category in WPBakery. This place needs fixing.
Thanks.
Since you are not able to create and share a temporary WP credentials for us the only way to solve the issue is wait till the next theme’s update. We’re planning to make it on the following week.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Friends, we have 4 licenses and we don’t know why the CSS changed so much( [Ver 3.1.0] – [Ver 3.1.1], affecting the designs we established. We would appreciate an action route to be able to correct or understand what is happening.
Please help Us !
Regards
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
That is urgent ve important issue.
By using WpBakeryPage, using Products Category or Products.., products’s pictures are shown so biig.
Please, quickly, what can I do for solving it.
Hi,
Additional links/screenshots where we will be able to check that will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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For now, I just had to fix it this way. .woo-products li { width: 25% !important; } @media screen and (max-width: 768px) { .woo-products li { width: 100% !important; } }
But for a permanent solution; It should be ensured that the width is adjustable according to the number of columns option.
In addition; There is a lot of distortion in the transition to tablet sizes.
I request you to make the necessary update as soon as possible.
You are right, there’s a grid issue with standard WooCommerce shortcodes. I’d kindly ask you to send us a personal message and provide your temporary WP credentials. So that we will be able to provide a hotfix for you till the new update will be released.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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