Hi,

You need to import the demo again if you need any of these pages. Importing again may undo the changes you’ve made to the demo pages, make sure to have a backup before you do this.

Another option would be to import the demo on a different site(or localhost) and export the missing pages to your main site.

You can add a link on this image by opening the \wp-content\plugins\goodlayers-core\include\pb-plugins\product-style.php file and changing the line 81 from: $ret .= gdlr_core_get_image($feature_image, $args['thumbnail-size'], array('placeholder' => false)); to: $ret .= gdlr_core_get_image($feature_image, $args['thumbnail-size'], array('placeholder' => false, 'link'=> get_the_permalink()));

Hi,

This zoom should be enabled by default, it may not work if you have any plugins that may change this.

We can see what’s wrong if you open a ticket with your site URL here: https://support.goodlayers.com/

I found it. I have another problem – breadcumbs. How can I display this breadcumbs https://prnt.sc/_vuRzM7TOWPz on the Shop and Category Pages?

Hi,

Woocommerce pages show the breadcrumbs from woocommerce plugin, it will be shown on product and category pages like these: https://demo.goodlayers.com/realfactory/product/clamp/ https://demo.goodlayers.com/realfactory/product-category/medium-tools/

The shop page has no breadcrumbs by default, you can add some code in the /header/header-title.php file if you need it: https://i.ibb.co/74dCwnf/2022-07-29-13-52-56.png

​ Hi,

You can change the default image for this in the Theme Options Panel(wp-admin > goodlayers) > General > Page Title background section.

The pages, posts and portfolios also have a separate option in the Page Options panel(it can be seen when you are editing/adding a page) where you can change this image separately.

Regards.​

Hello,

This can be changed in the Column element options in the page-builder: https://i.ibb.co/cgS18YW/2022-06-01-15-48-30.png

Hi,

Yes, we have the timeline feature in the core system but we just didn’t put it in the demo. Here’’s how it looks: https://take.ms/5aEOF

Thanks for your interest by the way

Good. Perfect. Thanks

Can you pm me via the form in our profile page please?

To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)

​​​​​Hi,

​Could you make sure your site meets all the server requirements shown in the Goodlayers Start/Import > System Status section?

This happens if the php execution time is low on your server. You could try importing the demo again and see if that works.

You can also try increasing it by following a tutorial like this: https://rtcamp.com/tutorials/php/increase-script-execution-time/ or by contacting your web-host about this.

Thanks.

​

Hello,

That shouldn’t be happening, ​​could you make sure your theme and plugins are updated to the latest version? You can find the update instructions here: https://goodlayers.ticksy.com/article/1893/​ If that doesn’t solve it, try disabling all your other plugins and see if that solves the problem. If it does, you can activate them one by one to see which one is causing the problems.

If none of those fix the problem then send the WordPress username-password so we can see what’s wrong: https://themeforest.net/user/GoodLayers

Thanks.

Thanks for the quick reply! I did what you said and unfortunately, still have the same issues.

We can see what’s wrong if you send the login details using the form in the above link.

Hi,

Not sure did you purchase the correct theme or not as I can’t see your purchase badge at this point.

In this case, please contact Envato directly to let them help looking into this : https://help.market.envato.com/hc/en-us/requests/new

Hi,

It’s been 4 days, I have not received any reply from your customer support. Is customer support available for the theme?

It’s a urgent problem. Because of theme errors the website has broken. And I am not getting any help from the customer support. And also there are no theme updates available to fix these issues.

Please look into this issue & fix the theme issue ASAP.

I replied your email 4 days ago. Can you check? Our theme has been updated now and it’s working good now.

If not, please try in another browser or try to clear browser cache.

Hi,

Still the website is not working. Cleared cache & used proxy but the website is not working.

may be you have logged in as a admin & checked website. when you login to WordPress the website will work completely fine. But once you open a website as a visitor by logged out WordPress or in incognito then you can see the website is still not working.

Please check this issue on priority!

Hello,

Have you imported the demo content as shown in the Theme Documentation: http://demo.goodlayers.com/document/realfactory/? If so, you can change the homepage in the wp-admin > settings page.

Hi,

Could you provide your wp-admin account back via goodlayers profile page so we can further investigate about this ?

https://themeforest.net/user/goodlayers

Thank you.

​Hello,

Some of these words are part of our plugins, you need to translate the Goodlayers Core plugin in loco translate to change this particular text.

It works! Thank you!!!

It seems not to be a theme issue but your cdn service block it : https://take.ms/A2YC4

Can you check the CORS policy in your cdn setting? (You may ask their support to look into this.)

thanks its done

Glad we could help

If you have any further questions, feel free to submit a ticket in our support site

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

We didn’t intend to put that page in the demo(it isn’t available in the menu.) But yes, the theme still has the gallery feature including the Horizontal scrolling gallery.

Thanks!

Hi,

Unfortunately, we don’t have that :/

Thanks for your interest by the way

Hi,

First of all, Thanks for your interest

We use our own page builder. https://www.youtube.com/watch?v=N0haJbDM8ac