34 comments found.
Hello, I’m about to purchase the theme, but a comment got me scared. I’m about to change my current Theme because of all the errors.. When looking at that page on mobile ( Chrome, Android) : https://obsius.qodeinteractive.com/creative-agency/ The second tab title is over the text. Am I gonna experience the same kind of errors?
Cheers
Hello,
Thank you for taking interest in our theme!
This can be adjusted by setting a smaller font size for heading on mobile which can be done through options or by setting smaller top padding for title on mobile which can be done with custom css and our support agents can assist you with this.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi Im interested in purchasing Obsius – the pre loader / logo gif – is this easily customisable with a custom gif?
Hello,
Thank you for taking interest in our theme!
The existing preloader options can be selected from the dropdown (please see screenshot). To adjust predefined preloader showcased in the demo it would be necessary to edit our theme files.
Do let us know if you have any additional questions.
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Edge Portfolio part of
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Over the past few years I’ve purchased well over 30 wordpress sites, this has to be the worst experience and the most complicated and forget trying to get support, responses are slow and unhelpful. The site is nice just not worth the headache. Every thing offered sounds nice until you realize you cant find it in the site.
I’m at the point where I need to move on. This experience has been extremely disappointing and stressful and I would love a return on my money so I can hopefully get a site up by days end.
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
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Edge Portfolio part of
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Hi I would like to purchase your theme but before that I have some queries.
1 Is the website fully built on elementor?
2 Can I Change that red glow color in the background to any other color and also should be able to customize the color of the website.
Please respond ASAP
Thanks
Hi there,
Thanks for taking an interest! 1. Yes it is built with the free version of Elementor plugin.
2. Yes you can change the color of the background to your needs.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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hi there, like your theme, but I’ve seen that you rarely update your themes. The couple last ones (till september 2021) have never been updated. How do I know that certain compatibility issues are addressed also in the future? best, Caspar
Hi there,
Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including the latest versions of included plugins or implementing some fixes, or adding new features, we can’t tell exactly when it is going to be released, but we hope that update will be available soon.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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last update (and creation date) is 04/12/2022, so looking forward to an update…
Hi,
By purchasing the Regular License you can use our theme for an unlimited period of time. You’ll be able to update your theme every time we release a new theme version, and you’ll also have the option to get all the latest versions of the plugins that come bundled with our theme.
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
Support
Edge Portfolio part of
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I can active my licence.
Elementor dont work. I cant edit a page with Elementor
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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tructions from this article.Hello! I’m having a hard time choosing between two of your themes: Obsius and Henrik. I really love the blog features of Henrik but the overall design of Obsius. Is it possible to combine the two?
Hi there,
Thanks for taking an interest! These are two different themes and each theme has its own features and options, so it is not possible to combine the two themes, unfortunately. You do have a lot of options that you can play around with in each of the themes.
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Edge Portfolio part of
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Does Obsius have the blog functionality that Henrik does? That’s my only concern. We don’t have a lot of portfolios, just blog posts + pages.
Hi there,
Yes, the Obsius also have Blog post types, you can check some posts here. Check the layouts under menu > Blog > List types or Single Types.
Support
Edge Portfolio part of
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Thanks for the reply but this isn’t what I meant. I meant the way blog posts can displayed on pages, for example, the compact posts, magazine grid, and the horizontal slider posts on the Henrik theme.
Hi there,
Unfortunately, this theme doesn’t have Horizontal Slider element, but for other elements you can achieve something similar with Blog List options. You can use Masonry grid and Gallery in order to create layout like compact posts and magazine grid.
Do let us know if you have any additional questions.
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Edge Portfolio part of
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Hello!
[PRE-SALE QUESTION]
Is it possible to change the background colour and subsequently the rest of theme colours?
Hi there,
Yes, after importing the demo content of the theme you will get all the content you can see on our live demo, and you will be able to change the content and adjust the colors the way you want.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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I want to change the background color of the menu drop-down box, but there is always a black background picture on it. How can I remove this black background pattern jpg
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Edge Portfolio part of
Qode Interactive
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Can you change the `red search light` in certain parts of the site to any color you like?
Hi there,
Thanks for taking an interest! You do have an option to edit the Background Overlay, if you referred to something else a screenshot would be helpful to know exactly what you refer to.
We are here if you have any additional questions.
Support
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I have had a number of problems with installation following purchase. I have requests in to support.
Hi there,
We do see that your request is responded so if you need any further assistance please continue the conversation with our support team.
Thank you for your patience.
Support
Edge Portfolio part of
Qode Interactive
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Congratulations GLWS
Hi there,
Thank you very much!
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Edge Portfolio part of
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Amazing work! Good luck!
Hi there,
Thank you so much!
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Edge Portfolio part of
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Great Work, Congratulations GLWS
Hi there,
Thank you very much!
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