260 comments found.
Dear sir, I try to make my site multilingual. But I have the following problem. I use WPML and at the “New Menu Language Switcher” the dropdown with MENU options cannot be selected. I try to select “Primary Menu”, but it’s not work (all menu options). What should I do? Thank you very much!!!
Hi there, contact me via contact form on my profile page please
Just bought this item, downloaded and installed it, and 6 of the required plugins immediately need updates which are not available without registering. I don’t want to register while it’s on a dev domain.
Why isn’t the download up-to-date?
Also, one of the recommended plugins (MailPoet Newsletters) no longer exists. The plugin install page just returns an API error when you try to install everything. You have to install them one-by-one.
Hi there, all updated plugins I provide with theme update. If you want auto updates, you can buy personal license. read more here https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought-
Looking to purchase. Wondering is the booking software includes a blacklist feature in the admin area.
Hi there, can you describe blacklist feature please
A list of names of people who can not book a rental
Hi there, you can block in section Users, but you have to understand that customer can register a new user
Hello there! Does your theme offer a dashboard for the customers in order to manage their profile, bookings, payments, reviews, etc.? Thanks.
Hi there, Hotel plugin doesn’t have profile page like Booking.com, but as I remember after purchase you can check your reservation, see order, booking, etc
Ok, thanks a lot. Regards.
Hello there! I have a couple of pre-sale questions. First, I’d like to know if your theme includes automatic two-way sync process with Booking.com. My B&B is already on Booking.com but I want to have different room rates on my website and I’d like to avoid double reservations. Then, I’d like to know if your theme supports Polylang multilingual plugin. Thanks.
Hi there, yes, you can sync external services with your site. Prices can be different on Booking.com and your site. When someone books a room, dates will blocked in calendars/ About Multilanguage – we provide pot files which you have to translate. I have better solution than Polylang, but you have to send me request using my support area
Ok, I’ll do it.
Thanks.
PRE-SALES QUESTION:
Use 3P plugin for Booking Engine
Hello – I really like this WP theme (have not yet purchased) but wanted to know if instead of your integrated booking engine, could we use an ALTERNATE WP booking plugin? Specifically, https://eo.wordpress.org/plugins/igms-direct-booking/ Thank you.
Hi there, yes, you can use 3rd party plugin, but you can’t use our elements like Rooms, DataPicker, etc. Also you will get default styles from your plugin. I advice to use Hotel booking plugin. It’s very flexible plugin with sync of Booking.com and another services
Understood. Does your booking engine connect to the Dynamic pricing software Beyond Pricing of Pricelabs so our rates could be updated automatically?
Hi there, Hotel plugin has own pricing. You can adjust seasons, variants, services, etc. If you want, I can send you documentation.
Hi, Are the latest version of the theme and plugins available compatible with version 6.0.2 of WordPress?
Thank you.
Hi there, sure
I am not the owner of the apartments.
1. Can I create an apartment page for multiple owners and synchronize their calendars for each property with booking.com?
2. Will the owners of the facilities be able to log into the website on their own and manage their facilities?
Hi there, unfortunately no. This system is for Hotel’s owners
Hi, I can no longer use WP bakery frontend editor. I think it has to do with the new version of WP bakery not yet being installed. I am still on 6.8.0. When will you update the theme to include 6.9.0?
Hi there, update the plugin as described here https://velikorodnov.ticksy.com/article/4335/
hello can we expect any updates for this .. its been since april.. any eta on when the eliminator demo installations will be ready .. i havent used this yet because ive been waiting on that .. i dont wanna build a site in the visual composer just to have to turn around and start from the beginning .
Hi there, developer is in Ukraine and all development is stack, because of war
My Slider Revolution is no longer working on my webpage – please can anyone advise? It just stopped working overnight.
I see my Slider Revolution license is no longer activated and it is asking me to activate in order to work. I thought that this was included in my purchase? If so, where do I find the license so I may activate and have my home page working correctly again.
Hi there, what is your theme version now?
Version: 1.3.0
Update theme and plugins
How? There is no “update” option? All other themes have “New Versions Available” but Melinia does not.
You have to adjust autoupdate button https://velikorodnov.ticksy.com/article/4335/
Sorry mate, but that link you sent does not make any sense. It certainly does not show how to enable auto-update for the theme. Please send me a link with some cohesive information that I can follow.
Please the read the aricle. At the end of article you have a link how to adjust auto updates
I have updated the theme re. your advice but the slider is still broken (saying it is still unregistered) and my mobile experience has now also changed (logo no longer showing.) Please advise.
here is not support area
Mate, again, that link means nothing. There is no cohesive information there about the issues I am having. Since you updated the theme,my website has been broken. All I am trying to do is resolve the issue. Please, if you know what is wrong with the Slider Revolution plugin, then send me some relevant information so that I can try fix it. Not another link to some incohesive article. I would just like to have my website fixed.
I repeat. Here is not support area. Please open a ticket, provide admin access and developer will help you
I cannot open a support ticket as I bought this theme years ago and my 6 months support has expired. I am also not going to pay and extra $50 for a support ticket just to try fix my website that was working perfectly before your update. There was nothing wrong with my website for years, and now it is broken due to the developer update. Why must I pay $50 so you can fix it?
contact me via contact form on my profile page please
Hello 
We have downloaded the latest update from Themeforest but it is still the version 1.3.2 (not 1.3.3).
Also, how can we get the update for the plugin “Hotel Booking”. We are still stuck with an old version (4.1.0)
Thank you for your help.
Hi, you have to update theme first
Hello, as I mentioned, the download for now is stuck on 1.3.2. Also, even when we update the them, we can’t find how to update the plugin “Hotel Booking”. We are stuck now with a very old version of this plugin. Thank you
Contact me via contact form on my profile page please
Pre-sale query please – can I use Elementor builder instead of Bakery builder? Thank you!
Hi there. Unfortunately can’t.
Hi there. Pre-sale questions please:
1. Can I book per person per night?
2. Can I have multiple types of guests e.g. adult, children, pensioners etc.?
3. Do you offer bespoke installation or consultation services (not through themeforest’s additional services) so I can get the most out of the theme?
4. Am I able to have a second list of features/attractions – I would like to list all the types of animals, birds and butterflies found on the properties (farms), which should be searchable?
5. Can a guest book per person per night AND/OR per unit per night? Some properties have one, some have the other, some have both.
6. Am I able to group different listings (where they belong to the same owner)?
7. Do you have a subscription option available?
7.1 If yes, Can I have two different subscription options – one for guests and one for property owners?
7.2 If yes, do I need to buy Woocommerce subscription plugin to use the subscription function?
8. Am I able to use my own payment integrations as I do not use Paypal or Stripe?
9. I see a lot of comments highlighting issues with submitting tickets for support. Will I have access to an email address or can I only submit through ticksy?
10. Can I have multiple different listings across the country (such as the Listeo theme) or is this theme only for one hotel with defferent room types?
11. Can admin make bookings on the system on behalf of guests calling by phone?
12. Does the theme include radius search?
Hi, you can make variable rates: 1 person – 1 nignt 1 price, 2 persons – 1 nigth the second price
2. You have adults and children only
3. Yes, I provide demo installation and plugins documentations. You have to read them to unerstand how to adjust Accomodations
4. You can create custom attributes for search
5.Booking plugin has variables prices, so you can adjust room flexibly
6. You have to understand that it’s not Directory theme. It’s Hotel theme. As I said you can create custom attributes and you search Accomodations between attributes
7.I don’t understand where you want to use subscription. it’s not Directory theme where different customers can submit Listings. We don’t provide any subscription plugins.
8. Theme supports WooCommerce, so you can use any WooCmmerce PaymentGateway
9. You can write me via email, but I provide support via ticket system and all support comes via Ticksy
10-12. It’s not Listing theme and as result there is no radius option
Hi, thanks for your answers. Your theme looks like the most comprehensive theme out there, despite my looking for a directory function. Nevertheless, I would like to try your theme to see if I can tailor it to my needs. If I don’t succeed, am I able to get a refund?
Hi there, unfortunately no. if you are not confident that theme is suitable for you, don’t buy it. You can read refund policy and there is no option for refund in your case
Hello,
I bought your theme, install your demo data twice but when it’s done, there is many issues. - All pages are not full width by default. I have to manually change page template to make theme lok like the demo. - The footer is not full width too - When I try to edit page, everytime I take many seconds to Firefox to fully load it. Everytime time I have an alert saying “This page slowing down Firefox”. Looks like JS issue…
Till now, I am not very statisfied… I contact you to ask you upload demo data to have the same as demo, and the whole thing work correctly in backoffice. I bought the theme for a client website. If we can’t manage to make the theme work correctly, I should ask you for a refund.
Regards
Hi there, please read my documentation. If you have problems with demo installation, you have to use alternative method. Please contact me via my support area https://velikorodnov.ticksy.com/ and get demo data backup file
OK. I contact you right now. Sorry for the harsh message…
No problem:) I replied you via ticket
what are the color codes of the them? or where in the theme can I find the color codes?
Hi there, see Appearance—> Theme settings
thank you thank you thank you very much! i appreciate you! always on point! #Muchrespect
You are welcome!
Please tell me your about to release the elementor version promised last year that would be ready by March-April I bought the theme but put everything on pause waiting on this
Thanks
Hi, we started the work, but developer is located in Ukraine and in this time I don’t have ETA for the finish
i understand .. well can you at-least update the plugins or send me the new update for Hotel Booking – Hotel Booking Notifier – Event-driven emails – Hotel Booking PDF Invoices there have been 2-3 updates since january on each of them… your theme rocks and ive yet to use it .. id like to get started i appreciate you
I made official update yesterday and updated plugins
Hi there,
Your theme looks really nice.
Pre-sales question. I have three suites of two types(three of one type “red” and three of type “green”). I want to show-case these 2 types in airbnb and bookingcom. When someone book one suite of type “red” in airbnb I want the bookings to be updated in airbnb, bookingcom and the website to 2 remaining of type “red” and 3 remaining to type “green”. When all 3 suites of type “red” got booked from airbnb or bookingcom i want to have the list as non uvailable in airbnb, bookingcom and website automatically.
Is this something feasible?
thank you!
Hi there, I don’t know how sync goes between airbnb and booking, but if someone books the room from airbnb or booking, your site calendar has sync and blocks booking of this room. You don’t have overbooking from the site
Hi, thanks for the quick reply,
So its possible that i have to update the listings manually in these platforms, there is not any mechanism that update the listing status in booking and airbnb behind the scenes.
When a room is booked from website or bookingcom, then i might have to update the status in airbnb listings. And when a room is booked through website or airbnb, i might have to update bookingcom listings. Did i get it right?
Thank you!
If room is booked on your site, airbnb and booking blocks calendar automatically from your site. If someone books a room on bookingcom, these dates also blocks automatically on your site also.
How can I change of position CURRENCY AND PRICE? Defoult is Currency and Price (i.e. PLN2700) – I would likt to get a PRICEand CURRENCY with space (i.e. 2700 PLN) in both places: at the offers and simillar offers at the bottom of page.
Hi there, see option https://tinyurl.com/ybmx9zec My support area is here https://velikorodnov.ticksy.com
Doesn’t work at all.
You know my support area
