76 comments found.
Do you have API in this Theme
No, Thanks.
Hi, I can’t upload photos to the website. can you answer this question without the purchase code? We can’t find the code.
PHP Warning: Creating default object from empty value in /home/agcorgtr/public_html/wp-content/plugins/whitehall-plugin/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100014184 Our support team will assist you ASAP.
Thanks
I do not have the purchase code. But the problem must be solved. Therefore, the operation cannot be performed and the problem continues on the site.
Hi,
Please submit ticket with purchased account.
Thanks
Anyone else see this when trying to activate social media in the theme header? Field icons_social_share could not be displayed. Field type social_media was not found.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100014184 Our support team will assist you ASAP.
Thanks
Hi, I would like to know what sort of event calendar plugin do you use with your White Wall Theme? As you use in the home page “OUR CALENDARS – Our Schedules & Routines” Best regards
Hi,
We have used Tribe event calender. Will show list view Grid view Calendar view
Thanks
For anyone else getting Fatal Error when trying to install this theme plugin. Add and activate this plugin first. It will take care of the redux issue. https://wordpress.org/plugins/redux-framework/
Hi, please send us a support ticket. Our team will help you. Thanks.
Your support team is slower than a turtle crawling through molasses. I fixed it myself.
Thanks.
Failing to activate the Whitehall Plugin. Getting this errors. Warning: Cannot modify header information – headers already sent by (output started at whitehall-plugin/redux-framework/ReduxCore/inc/class.redux_filesystem.php
Warning: Creating default object from empty value in /.../wp-content/plugins/whitehall-plugin/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29
After doing the demo import, most components appear. i see the error sometimes that says:
Warning: The magic method Merlin_Logger::__wakeup() must have public visibility in /../wp-content/themes/whitehall/demo-import/includes/class-merlin-logger.php on line 194
Hi, please send us a support ticket. Our team will help you. Thanks.
Where do I send a support ticket?
Ok ticket created
Hi
How can I change the default red color?
Hi, please send us a support ticket. our team will you. Thanks.
Hi, please check my ticket #3142158
Hi,
You will get reply soon..
Thanks
Hello, I can’t activate a plugin because if I did, WordPress would give me an error and I wouldn’t be able to open a page.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100014184 Our support team will assist you ASAP.
Thanks
Hi. Does it include pre loaded data?
Hi,
Yes, It comes with one click option.
Thanks
Another update, so I’m again asking you to post what this update entails in your change log at the bottom of the theme page. Thanks.
Hi, we have updated all plugins. Thanks.
I have a problem with their theme that needed to be fixed a month ago. Still nothing and they answer me with other things that don’t make sense.
Hi, please send your ticket ID. Thanks.
PRIVATE TICKET #3062034
Okay.
incredible. I’m still waiting.
Hi, we have discuss with support team about your issues. You will get reply soon. Thanks.
another week has passed and I am still waiting.
You will get reply soon. Thanks.
Can you please post what the recent update entails? Thanks.
Hi, please check the theme info and change log. Thanks.
The change log hasn’t been updated since Aug 18 2021 on your item page….
Hi, change log has been updated. Thanks.
hello, error in header-> \wp\wp-content\plugins\whitehall-plugin\redux-framework\ReduxCore\inc\class.redux_filesystem.php on line 29
Hi, please send us a support ticket. Our team will help you. Thanks.
—REMOVED.
Hi, Can you please post the change log for this March 2022 update? Thanks.
Hi, Its a banner update.
After the latest automatic Wordpress update, the website show a critical error that is generated by the WHITEHALL Plugin. Unfortunately, I had to unactivate it in order to allow the website to be viewable again.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100014184 Our support team will assist you ASAP.
Thanks
Does the theme support RTL please !
Not yet, but we will release it soon.
I ran into an error while trying to activate the Whitehall plugin. The error read ‘ Fatal error: Uncaught Error: Attempt to modify property “admin_notices” on null in’
The support from this team is the worst i have seen so far. They asked for Ftp logins and a temporary admin login details… I submitted it and up until now they have not done anything about the core plugin that keeps returning a fatal error alert.
Hi, Please give your support ticket ID. We will check the issue.
Are there any paid plugins used?
No, we used all free plugin.
