29 comments found.
Hi, i want the HTML version also since i want to make some modifications, i’ve bought the wordpress version
Hello,
The HTML version is a separate purchase. You can buy it here: https://themeforest.net/item/xido-startup-and-saas-html-template/41897127
To better assist you, please create a support ticket on our site and tell us more about your intended use so we can guide you properly.
Best regards,Cheers from the Creative’s Planet team
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thank you for the reply, i thought i can get the html version alongside the wordpress template. so can you provide me with the html version since i bought the wordpress version? if not is there a refund so that i can buy the html version?
Hello,
If you need the HTML version only, then I recommend you to buy the HTML version only as purchasing it directly will be more cost-effective. Please request a refund for the WordPress theme and then buy the HTML version.
Refund form: https://themeforest.net/refund_requests/new
Hope this helps!
Thanks, Bob
I want to purchase your theme. However, I encountered an issue: when I try to checkout a product, it shows the message, ‘Sorry, it seems that there are no available payment methods. Please contact us if you require assistance or wish to make alternate arrangements.’
Additionally, I need to confirm a few things: -Does your WooCommerce functionality work properly? -Can I fully customize the header & footer to my liking?
Hello,
For the checkout error, yes that error is expected as we didn’t set any payment method. So this is perfectly normal. It will be gone when you setup a payment gateway and methods.
- Does your WooCommerce functionality work properly?
—Yes the WooCommerce is perfectly working.
- Can I fully customize the header & footer to my liking?
—We are providing option to set different menu, show/hide buttons or icons. So we have different options to show/hide or replace elements. But we can also provide you fully customizable header/footer via Elementor Pro editor (there is no option for free users so we didn’t created it). We will create custom header/footer via Elementor plugin if you need it.
Cheers from the Creative’s Planet team
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when will the latest update be available?
Hello,
We just updated Xido theme. You will get it in some minutes.
Best regards,Cheers from the Creative’s Planet team
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is there any live demo of admin dashboard? or any trial version? because i am just fed up themes looks cool on demo sites, but when we need to customize them as per our desire there are too many issues with theme functionalities and widgets etc
Hello,
Thanks for asking. There is no demo dashboard for our theme. But we can setup theme directly on your site with demo content so you can check it. Please email us at contact@pbminfotech.com and we will provide you theme for testing.
Best regards,Cheers from the Creative’s Planet team
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sent
still waiting
Hello,
Sorry for late reply. We already sent you email with all the details. Please reply your questions on the email directly so we can discuss on one place.
Best regards,Cheers from the Creative’s Planet team
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when is the next sale?
Hi,
There is no plan for next sale. Please join our email subscription to get information for the next sale.
Best regards,Cheers from the Creative’s Planet team
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Hi there, i can not use the animations that you provide. I got error when try to access when i try to reach on LottieFiles: Oh snap! We couldn’t find the page you’re looking for.
Fixed
Hi,
Glad to hear it’s solved. If you have any questions, then please create a ticket on our support site at https://pbminfotech.support/
Best regards,Cheers from the Creative’s Planet team
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Thank you. The only problem is when you open mobile menu. It is so slow and makes you feel bad experience. It will be great if you change it.
Hello,
I will surely forward this to my team. Also you can open a ticket on our support site so our team will send you costom code to make it fast.
Best regards,Cheers from the Creative’s Planet team
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Hi, the colors can’t be changed? I tried changing the primary and secondary colors, they get saved just fine but somehow the webpage doesn’t show an update in colors. Please advise. Thank you.
Hello,
This should not happen. The color should replace the accent color on all pages. There may be caching or may be file restriction on your server. We need to check this directly on your site. So please create a ticket on our support site so our team will check it and will provide you proper solution.
Best regards,Cheers from the Creative’s Planet team
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In Internet Home, How to change the text of the service category..
That is “Diam magna consecteru nunc…nec rutrum.”
I tried to change this text in edit page or edit with elementor or edit wordpress page. But It is not changed..
Thanks
Hi,
Sorry for late reply.
Please create a ticket on our support site so our team will guide you on this with screenshots.
Best regards,Cheers from the Creative’s Planet team
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Hey, where do I find a list of shortcodes for PBMIT?
We described all our shortcodes on our document here:
https://xido-demo.pbminfotech.com/docs/#shortcode
Feel free to open new ticket on our support site if you have any questions.
Best regards,
Cheers from the Creative’s Planet team
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Thank you for your response. I’d like to clarify that the link you provided was one of the first resources I checked before reaching out. It was a bit disheartening to be directed to a resource that I had already found to be insufficient.
Unfortunately, it only provides details on the shortcode for social media icons, which isn’t what I’m looking for. I believe that the complete set of shortcodes, given it’s a crucial aspect of the theme, should be readily accessible and easy to understand for all users.
While I appreciate the offer to provide assistance through a support ticket, I think it would be beneficial for the broader community if the answer could be shared here in the discussion thread. Not only would it help me, but it could also serve others who might have similar queries in the future.
I hope we can resolve this quickly and ensure that all features we’ve paid for are easily accessible. Thanks for understanding.
Hi,
Our all team members will be available on our support site directly so we recommended to create ticket and you will get all details quickly. This message system is for limited team member only so this may be late to reply here.
But no problem, we can discuss openly here.
Apart from the one shortcode, there are other shortcodes too which are not very useful or not used in our demo. Heer are the other shortcodes:
- [pbmit-current-year] : This will show current year
- [pbmit-footer-logo] : This will show site logo
- [pbmit-portfolio-detail-list] : This will show details like category link, soclial etc. This was part of the single portfolio section but currently it’s not required.
- [pbmit-site-tagline] : This will show site tagline (stored in Admin > Settings > General > Tagline option ).
- [pbmit-site-title] : This will show site title (stored in Admin > Settings > General > Site Title option ).
- [pbmit-site-url] : This will return site URL.
- pbmit-social-links] : This is already described on the document.
Hope this helps.
Best regards,Cheers from the Creative’s Planet team
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Hi Is there anyway for me to get the images used in the demo. I am really interested in purchasing. Also I see a lot of comments about speed has anything been done about it?
Hi,
Thanks for asking. Let me describe each point.
For the images, the images we used are paid images so you will not get same images as our demo. But we replaced the images with free images (related to paid images). So you will get same touch as our demo. Just with some different images. Also you can buy images if you like as there may be 3 or 4 images you need.
For the speed, yes you are right that our live demo is slow. But that is because we used very high quality images (bigger in size) and also lot’s of content on one page. If you reduce quality of the image and remove some extra elements then you will get good speed.
Hope this helps.
Best regards,Cheers from the Creative’s Planet team
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Hi, how delete your banner in dashboard admin? Not working “Permanently disable this message” thank you
Hi,
This is already solved on our dev server. So you will get it with our next update. But you can get it now. Just create a ticket on our support site and our team will send you updated files.
Best regards,Cheers from the Creative’s Planet team
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Hero banner section
Hi,
Sorry for the trouble. Yes we found it and we are already working with Lottie team for this. This will be solved in next 1 or 2 days.
Best regards,Cheers from the Creative’s Planet team
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hi, I have always error for https in this line https://xido-demo.pbminfotech.com/socialmedia/wp-content/uploads/sites/6/2022/07/footer-bg.png how solve this ? Thank you
Hi,
You can replace the image with your own image and it will be solved. Just go to “Xido Options > Footer Settings” section and change the footer bg image.
If still not solved, then please create a ticket on our support site and send us your site URL with admin login details so our team will solve it directly on your site.
You are always welcome to create ticket on our support site even after your support expires. So feel free to create new ticket for your any question.
Best regards,Cheers from the Creative’s Planet team
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Is compatible with rtl ?
Hi,
Yes our Xido theme is fully compatible with RTL. We created total 15 RTL demo. You can see each demo here:
Coworking – https://xido-demo.pbminfotech.com/coworking-rtl
Agency – https://xido-demo.pbminfotech.com/agency-rtl
Finance – https://xido-demo.pbminfotech.com/finance-rtl
Seo – https://xido-demo.pbminfotech.com/seo-rtl
Social Media – https://xido-demo.pbminfotech.com/social-media-rtl/
Internet – https://xido-demo.pbminfotech.com/internet-rtl/
Startup – https://xido-demo.pbminfotech.com/startup-rtl/
Creative – https://xido-demo.pbminfotech.com/creative-rtl/
Virtual Reality – https://xido-demo.pbminfotech.com/virtualreality-rtl/
Business – https://xido-demo.pbminfotech.com/business-rtl/
Cyber Security – https://xido-demo.pbminfotech.com/cybersecurity-rtl/
Hosting – https://xido-demo.pbminfotech.com/hosting-rtl/
HR Software – https://xido-demo.pbminfotech.com/hrsoftware-rtl/
Fitness App – https://xido-demo.pbminfotech.com/fitnessapp-rtl/
Helpdesk – https://xido-demo.pbminfotech.com/helpdesk-rtl/
Also you can setup RTL demo content in just 5-minute by using our Theme Setup Wizard.
Best regards,
Cheers from the Creative’s Planet team
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Hi, I have always problem as ticket 956126 is possible suggest me solutions ? Thank you
Hi,
I already replied on the #956126 ticket directly. Please reply on the ticket directly for more help.
Best regards,Cheers from the Creative’s Planet team
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Ok, but this is ok
I have seen many themes and non of them have an ability to add dynamic link in the header button to create login and logout popup. If I buy, how can I transform theme button into dynamic link?
Hello,
Yes you can write your own PHP code for the button too. Also you can run shortcode for the button. Here is the article for php code and shortcode:https://crunchify.com/how-to-add-login-logout-button-and-header-menu-to-wordpress-without-any-plugin/
Technically, our theme supports template system so you just need to override the header style and use own php function (or shortcode) to execute the button code.
If you are not sure how to do this then please create a ticket on our support site so our team will guide you on this. Best regards,
Cheers from the Creative’s Planet team
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1. Does it support WPML? 2. Any plans to increase speed in gtmetrix scoring? It looks very heavy compared to other themes. 3. Any plans to improve SEO? 4. What’s on a roadmap?
Hello,
For the WPML, yes our theme supports WPML
For speed, we are using high clarity images so the speed is slow. Generally our theme is very light weight and if you run ONLY our theme and ONLY our base plugin then you will always get very good results. Also we shown so many things on one page so the speed is slow. But we added option to load optimized CSS and JS file so it will help you to load your site faster.
For SEO, we are already added SEO changes and our theme is SEO friendly. Also you can change tags for different heading/subheading as per your requirements.
For Roadmap, we don’t have plan to introduce new layouts for now. Currently we are focusing on bug changes and plugin compatibility. So the Roadmap is to be stable.
Best regards,Cheers from the Creative’s Planet team
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I am watching your theme for months, I wished to buy if you have improved Gtmetrix ranking. It places your theme in band D. Theme looks good, but very slow, so losing competition in search.
This version comes with the HTML like the other product?
Hi,
Sorry for late reply.
Currently we are not providing HTML version with our WordPress theme. But we can provide you HTML version if you need it. Please contact us after purchase so we will provide you HTML version too.
Best regards,Cheers from the Creative’s Planet team
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hi, i want to purchase this theme. But i have question, can you improve the site performance ? https://gtmetrix.com/reports/xido-demo.pbminfotech.com/xSExqLLy/
Hi,
Actually we are using high quality images and lot’s of content on a single page so the ratings are down. Also we are not optimizing it so it’s not that fast. But you can see the demo is loading in some seconds. We compromised with the speed and rating for the interface design quality.
But your final site will be fast. Also the ratings are depend on server response and quality of images. If you reduce quality of image and upload a very optimized image then the ratings will be surely improved. Also make sure to add limited page content data instead of lot’s of data on your production site.
Best regards,Cheers from the Creative’s Planet team
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Hey, when I buy the theme, I get 100% of the demos, like all images, animations everything as in the demo, I can import and use right?
Thanks
Hi,
Thanks for asking.
You will get all demo but without the images we shown on our demo. The images we used on our demo site are paid images. In demo setup content, we replaced the paid images with free images.
So basically you will get same content with free images.
Best regards,Cheers from the Creative’s Planet team
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Hi there!
Thank you so much, it’s working very well: You can check it on here: https://www.bahu.pro as the Data Center IT with various solutions.
