12919 comments found.
Hi,
Unfortunately, there is no such option in our theme by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello,
Spam Comment bots have been commenting on products for the last 2 weeks Star ratings should be required They are commenting without a Star rating even though it is checked I could not understand whether this problem is caused by Woocommerce or the theme When I try to comment manually, I get a Star rating is required. But spambots can comment without choosing a star rating.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Sorry I can’t do this My site is live and active If I do this the site will crash and I will lose customers
Hello,
The comments system is not controlled by our theme so it seems to be a non-theme-related issue.
Kind Regards
hello again. I suggested this a long time ago but I see that it does not exist. title widget, buttons and counter and others are not 100% responsive. Example if I want to center a button or the countdown timer on mobile, in the pc version it is also placed in that position, there should be a separate option. Anyway, can you help me, how to place the countdown timer in centered mobile? eye in the pc version I want left side
Hello,
Could you please send us a link to the page with this example?
Thank you in advance.
This means that this section is not responsive, if you want separate alignment it is not possible by device https://ibb.co/182FVgH
here are few feature suggestion please consider for next update 1. please add option to add message to stock process bar like HURRY ONLY FEW LEFT 2. Please provide more options to sale countdown timer like timer can be applied to all products at once, recurring timer, automated timer when customer visits single product page. 3. virtual and real sales notification pop-ups please consider this for next update. thank you
Hello,
Thank you for contacting us.
Currently, we don’t have such plans but we will consider this as a feature request.
Kind Regards
thank you and one more request wishlist for logged in user only directly hides the option of wishlist to new user instead keep it as when new user tries to add product to wishliist request them to login to proceed further.
Thank you for this feature request also.
Kind Regards
Please check ‘Tools demo’, the content of banner was hidden . You can see in this attachement https://prnt.sc/dVqx46b5l5_j
Hello,
Please, try to open it in the incognito window and check how it works.
Kind Regards
Hi,
Do you plan to develop the options ‘Special WoodMart product elements’ for ‘Single product page builder’ ?
Regards to the element ‘Product price’ do you plan to split ‘product price’ and ‘variations form for a variable product’.
It would be interesting if these elements were not linked together.
Regards,
Alcin
Hello,
Thank you for contacting us.
Currently, we don’t have such plans but we will consider this as a feature request.
Kind Regards
Hi, how do I disabled the section shown highlighted in red box in this screenshot https://prnt.sc/pAIup7tpE1_d from appearing? I’ve disabled “categories in page title” under PRODUCT ARCHIVE > PAGE TITLE however they are still showing? Thanks in advance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
WoodMart Team, two deep-dive pre-sales questions, please
What theme features are used to achieve below capabilities, else what plugins can help here?
- Custom product specifications displayed in product/archive loop as a table
- pie-chart swatches on single product page
Refer to example
https://simplygreentrade.com/product-category/cannabis-food/page/2/
https://ibb.co/bgNZWRv
Refer to example:
https://happease.me/product/happease-vaping-starter-kit-85-cbd-lemon-tree/
https://ibb.co/ryRC6LV
Hello,
Thank you very much for being interested in our theme.
1. This table is based on product attributes that you can see in the “Additional information” tab on the product page. Our theme has the option to display it also on the catalog page.
2. This element comes with the WPBakery page builder plugin which is included in our theme.
Kind Regards
I have worked with IT for 30 years and every time i see good design and bad mixed together I get annoyed. Is it really that way that all over in the theme it is capitalized without having an easy function to change it and that I need to start changing the CSS code? I can not find a sensible solution for this in the forums and this is a one star review if not possible. All countries in Europe do not use Capitalized for EVERY word. It looks really silly and says you do not know how to spell. I could not believe what I think I am seeing – when the theme otherwise was nice. Is this for real ?
Hello,
Thank you for your comment.
Our theme shouldn’t have any capitalized text hardcoded in CSS. Could you please send us a screenshot of where did you find this on our demo or your website?
Thank you in advance.
Here – the slider on frontpage: https://paste.pics/b8f34eec811b5b5201ff1c01df596c7f
This text is not hardcoded and you can easily change it with Slider Revolution.
Kind Regards
Thjat is not correct – I tried changing it and it always keeps having Capital letter in every word !
Yes, you are right. It is set to be capitalized. But you can easily disable this option in Slider Revolution as shown on the screenshot https://prnt.sc/DpZty_B6cqiD
Thank you finally I found it… there was a plus sign I was not aware I had to click on to see the settings for this. Now you deserve a 5 star. 
Love the theme, but was annoyed that I could not figure this out. Thank you.
Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
HI Team,
Single post not showing post last modified date..
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
we are selling office sofas, furniture and chair. so our products have variations like measure, colours and type.
-Variant product pages open later than non-variant product pages. how do i get them to open fast, what is the solution? variation product pages take a lot of time in terms of non-variation product pages.ı use woocommerce.
I did core web vitals that you did on your youtube channel. does not make a big difference. Can you give me an idea or show me another way ?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
There is no theme issue, I am asking your idea. do you have any advice for making fast it?
Sorry, but we don’t know why it is slow on your website. In general, both products should take nearly the same time to load.
if there are moren than 100 variations. like 12 colurs and 10 differents size could be . the variation product page is open slow int terms of non-variation product page. can you advice me something to solve? ı did what you did on core web vitals. my google mobile rank is 80 and desktop is 97.
Hello,
Try to set “AJAX variation threshold” option to 40 in Theme Settings -> Shop -> Variable product and test how it works.
Kind Regards
Hi, why in mobile i am not to pinch to zoom ?
Hello,
You can change this in Theme Settings -> Other https://gyazo.com/fdad50111c903c8a34cbfb16dafe2bdc
Kind Regards
Hello,
I saw the comments regarding the mini cart and elementor 3.12, I aslo have the bug.
I reached out to the elementor with their pro support.
After a few emails, they told me this:
“You are right, it is not just with one specific theme, but with other third-party theme as well. This is a known bug after the latest update of plugin version we have released. This is being evaluated already, and these information we have provided were the initial findings, but it is most likely related to compatibility issues with WooCommerce relates themes, other third-party themes, and the Elementor plugin.
No worries, as I have added your vote to the bug report in this way, its priority will become higher. Rest assured, our developers are already working on it and we advise you keep an eye out once the new update with a fixed Elementor version will be released, through our changelog.
Your understanding is very much appreciated. We are constantly working to improve and hope you have better experiences in the future.”
Hope this helps other people with the bug as well. As long as people keep reporting the bug, it should be fixed quicker
Hello,
Thank you very much for sharing this information. We hope that this issue will be resolved asap.
Kind Regards
Pre-sale question Does Woodmart theme come with Elementor Pro plugin (included for free)? Please let me know ASAP. Thanks
Hello,
Thank you for being interested in our theme and contacting us.
Our theme doesn’t require Elementor PRO and this plugin is not included. All our demo versions are built with a free version of the plugin. So you don’t need PRO version to build your website.
Kind Regards
Does the “White label” only change some label and text on the dashboard? Or it also change CSS class?
Will activating white label on existing site affect the CSS at all?
Thank you!
Hello,
Unfortunately, it is not possible to hide all theme-related CSS classes and function names.
Kind Regards
Hi
Please read my questions carefully. I did not ask for CSS classed to be hidden. In fact, I just want to make sure that what “White labelling” does.
So, can I confirm again that NO CSS class name is change at all if I activate “White label” on existing site. Is that true?
If that’s the case, I can then safely activate “White label” without affecting the look of the website on the front-end.
Thank you.
Hello,
Yes, exactly. CSS classes will not be changed when you enable this option. Sometimes, customers want to hide “woodmart” from the source code entirely so that is why we wrote that it is not possible.
Kind Regards
OK. Noted. Thanks
You are always welcome.
What widgets Do I need to use and where would I place them to get the same functionality as this site.
I want the same scrolling image nav and the same button navigation as this page above the products. https://onlinebeautyproducts.com.au/brands/algologie/Hello,
We have answered your question on our support forum. So feel free to continue the conversation there.
Kind Regards
Thank you.
Xtemos team should create its own page builder for woodmart to get rid off elementor all together. Imagine woodmart’s header builder but for pages.
Woodmart as a standalone full ecosystem, fast without bloat and clean html output.
Hello,
Thank you for your feedback.
We already working on our own builder based on Gutenberg. It will reduce plugin dependencies to zero and will be the best solution since it is based on core WordPress features.
Kind Regards
That is awsome, thank you!
Does the theme come with automatic feature to give grey overlay on images? Almost all product images in demo themes have colored background and I cant not see that my images will be good looking with white4 background so I wonder how I can get the grey overlay or whatever overlay color one wants to use ?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi how we can find a website is woodmart or not ? I wanto make a website like this : https://farahoush.ir this is a wordpress site ?
Hello,
Thank you for contacting us.
Yes, as we can see from the source code, this website is built with the WoodMart theme.
Kind Regards
Hi, it happens that woodmart core plugin is causing error on my database , here is what my hosoting provider said…... Here is the error_log: [04-Apr-2023 10:11:09 UTC] PHP Warning: file_get_contents( https://5linxmarts.com/wp-content/uploads/2023/02/worldwide.svg): Failed to open stream: HTTP request failed! in /home/dlinlfji/public_html/wp-content/plugins/woodmart-core/post-types.php on. please could you help with this
Hello,
It looks like some of the elements have an SVG image uploaded which was removed from your website. Now you need to either restore this image or remove it from the element. https://5linxmarts.com/wp-content/uploads/2023/02/worldwide.svg
Kind Regards
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