58 comments found.
Hi there. Is the theme compatible with multivendor plugin like dokan? Ty
Thank you for your interest in our theme! The theme is not compatible with any multivendor plugins. Sorry. Regards: VamTam
Hello Vamtam,
Please can you look at updating your woocommerce templates for support please?
Thanks, Nath
Your theme ((VamTam) Fiore) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.Basket: Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
vamtam-fiore/woocommerce/cart/cart.php version 7.0.1 is out of date. The core version is 7.4.0,
https://woocommerce.com/document/fix-outdated-templates-woocommerce/Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Team , Filter is not working its asking for activation -BeRocket AJAX Product Filters WooCommerce
Please suggest
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, it’s a nice theme and fantastic work. BTW, do you have HTML version of this?
Thank you for your kind words! We don’t do HTML versions. Sorry VamTam
I installed the theme from Envato Element and when I activate the theme it asks me for a purchase code where can I find it here in Envato Element because I did not download it from Theme Forest
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, is it possible to put more custom variables on the product page e.g address for the delivery, and calendar?
Thank you for your interest in our themes. Check out the mega menu Shop – https://fiore.vamtam.com/home-4/ We’ve showcased all the product available. Regards: VamTam
pre-order question
does this theme support RTL and does it support the weglot plugin?
thanks
Thank you for your interest in our themes! Yes the theme supports RTL but not the weblot plugins. We support Loco Translate and WMPL Regards: VamTam
Hello, I sent a support ticket in August about there not being a sidebar on the theme. I’ve yet to receive a response and I’m not satisfied with the communication. I’ll probably switch to another theme if I can’t have this sidebar issue fixed.
Hi there, as far as I can see from the ticket you opened – https://support.vamtam.com/a/tickets/76170 my colleague have replied in 8 hours and you never replied back. It seems that you haven’t checked your ticket after the initial opening.
Regards: VamTam
Hello, Thanks for your response. I responded to an email from Vera about that ticket on the same day then sent a follow up email on the 5th of October and received no response…
I am not sure why your email hasn’t reach out to us. You can reply directly in the ticket.
Okay, I responded in the ticket.
And are the fonts and styling controlled by Elementors default settings? Can they easily be changed site wide?
Another presale: Is it possible to utilize the Pick-up Location as a Deliver Address? For example, create a drop down of local Hospitals to choose from? Will the chosen address populate in the order shipping field? If so, could I simply translate that text with a text translator to say, “Delivery Address”?
Thank you
Thank you for your interest in our themes! 1. The theme hasn’t been tested with this plugin, so I doubt it will work our of the box. 2. The styles are controlled by Elementor and they can be changed easily site-wide. 3. Changing the Checkout / Cart will require Custom Code. Regards: VaMTam
Thank you. Another question.. I do not see a delivery address on the checkout page. That is needed to send flowers to people.
I’m ok with custom code as well. How can you be reached for customizations if necessary?
Is it possible to add more custom fields to the product page?
Hi there, 1. We don’t provide Customization Services at this point. Sorry, However you will find plenty of quality providers here – upwork.com . 2. Yes, you can add more Custom Fields in the product page. Regards:VamTam
Did I just see that there are subscriptions based on Stripe? 
Is that utilizing subscription products created in Stripe itself or is there a subscription builder built into the them?
Is there a subscription dashboard?
HI there, WooComerce Payments plugin is powered by Stripe , so yes this is a Stripe subscription product in a way. Regards: VamTam
is this template available on HTML
Hi there, I am sorry we don’t do stand alone HTML version. Regards: VamTam
Hello support, can you please tell me what font is used for the Fiore template Logo that says Fiore at top middle or the “We Tell Stories” section of the template? Many thanks
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hi, pre-purchase question: is it compatible with wpml?
Hi there, yes, it is. Regards: VamTam
Hello, great theme! I plan to purchase. Just want to ask if you fix some bugs as support.
For example https://fiore.vamtam.com/ The menu on the phone doesn’t have scroll. If I open several items, then navigation is impossible because the menu goes off screen. It is necessary either that there be a scroll in the menu or that when a new punt is opened, another item is collapsed and the menu doesn’t become too long.Do you plan to fix such bugs?
Thank you for reporting this issue. No matter what I do I can’t recreate the issue. Either you are running an old Android/IOS versions or I am missing something. Can you please provide a screencast. Rest assured if it is a bug related to the theme it will be fixed. Regards: VamTam
Android 12
I see what you mean. Elementor doesn’t have the option to have a sticky header + scroll on the menu if you have too many items. Note that this is an edge case as you need to open 2 sub-menus with many items. Nevertheless, if you need it simply make the header scroll with the page. We will report this to Elementor and hope that they will add this functionality in the near future. Regards:VamTam
hello first of all comment that it is an excellent theme I downloaded it from envato elements but it does not let me install the demo please could you help me
Hi there, please read this guide – https://support.vamtam.com/support/solutions/articles/245220-vamtam-elementor-themes-where-to-get-your-item-purchase-key-from-Regards: VamTam
Great Theme and excellent support!
Than you so much!
Vamtam is one of the successful authors of themeforest, with every new item we feel a fresh air. Well done.
Thank you for your kind words. As far as I can see you are doing a great job as well
