89 comments found.
I just purchased your awesome theme and I’ve installed the demo content. How do I select the demo I want to use? For example, I want to use the “Festival” demo that you have. Where do I select that option?
Hi there,
Thanks a lot for your purchase! Here is how to setup your homepage: https://doc.wolfthemes.com/theme/herion/#homeI hope it will help.
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Hi WolfThemes! I am assisting a friend of mine that has recently purchased and installed this theme. We cannot seem to find the setting that allows us to turn on the mobile menu for the single ‘One-Page’ Layout? The website is bedlamhour.com. Also, is there a way to increase the font size of the menu? We have tried every option within the Navigation section of the Customize area.
Hi there,
Please post a ticket in the support forum with screenshots, your website URL, and temporary login access.
We will get back to you as soon as possible. https://wolfthemes.ticksy.com/Kind regards.
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I’m confused about WPBakery included with the HERION theme. I have updated the theme to the latest version – 1.4.3
The HERION changelog says that in version 1.3.8: Updated WPBakery Page Builder (6.10.0)
My Installed Plugins list shows: WPBakery Visual Composer – version 4.12.1 It doesn’t show a message to say update required.
The full download package for HERION doesn’t have a plugins folder, so i can’t see any way to update WPBakery.
Why is my version 4.12.1 when, according to the updates log, the latest version is 6.10.0?
Do I have the correct version of WPBakery for the HERION theme? If NO, then how do I update it?
UPDATE – I worked it out: I deactivated the WPBakery (4.12.1) plugin and renamed the plugin folder
I was then prompted to re-install WPBakery
When I did, version 6.10.0 was installed.
All good now.
icon update with “mastodon” and “pixelfed” for social media would be cool! Best regards!
Hi,
Thanks for your feedback. I will look into it.
Kind regards.
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Hi there! I have downloaded the Herion Theme and the demo template, but now I want to use the One-Page Theme as it appears in the live preview. Can you please help me to be able to download on One-Page Theme directly? Thank you. Regards
Hi there,
Here is how to choose your main home page: https://doc.wolfthemes.com/theme/herion/#home For more help, please post a ticket in the support forum with your website URL and login info. We will get back to you as soon as possible. https://wolfthemes.ticksy.com/Kind regards
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Hello, http://joxi.ru/YmEq3yLcw89Gnm 1. Where can I remove the standard Google fonts in the theme in head? 2. how can i hide hide inline styles in head? 3. http://joxi.ru/E2pMpeli7lVjBA where can i change it in head?
fixed, please tell me second point
Hi there,
You can’t remove the head inline style as it is the code generated to output the customizer styles.
This code is not from the theme itself but apparently from a slider plugin.
I hope it will help.
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Hello, I recently bought your theme, very good by the way, great job… I want to ask something: how do I remove or edit the pop-up that appears on the homepage? I can’t find where to edit it, thank you very much
https://prnt.sc/yRGIQUE-y4RAHi there,
I’m glad you like the theme!
You can go to the “Appearance” > “Modal Window” panel to edit or disable it https://doc.wolfthemes.com/theme/herion/#popupI hope it will help.
Kind regards.
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You guys need to roll out another update. The latest version 1.4.2 caused a critical error. Luckily I was able to login into FTP and restore another version of the theme.
An error of type E_ERROR was caused in line 19 of the file .../wp-content/themes/herion/inc/wpbpb-post-modules.php. Error message: Uncaught Error: Call to undefined function wolf_core_convert_params_to_vc() in …/wp-content/themes/herion/inc/wpbpb-post-modules.php:19 Stack trace: #0 …/wp-content/themes/herion/inc/core-functions.php(353): include() #1 …/public_html/wp-content/themes/herion/inc/framework.php(111): herion_include(‘inc/wpbpb-post-...’) #2 …/wp-includes/class-wp-hook.php(308): Herion_Framework->include_vc_modules(’’) #3 …/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #4 …/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 …/wp-settings.php(617): do_action(‘init’) #6 …/wp-config.php(103): require_once(’...’) #7 …/wp-load.php(50): require_once(’...’) #8 …/wp-admin/admin.php(34): require_once(’/...’)
Hi there,
The update is on the way with the fix. It will be available in a couple of hours.
Kind regards.
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Ask before purchase. Is the theme optimized to work with Php 8.1? I have the SONIC theme from your company, it’s a mess. When operating it with 8.1, the site goes down. I will be careful.
Hi there,
Sonic is an older theme and I’m working in PHP 8 compatibility.
All recent themes (from 2017 and up), like Herion, are PHP 8 ready. I think there work fine with PHP 8.1, however fi there anything, feel free to let me know as there is an update planned very soon si I would be happy to add a bug fix if needed.
All the best
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Hi, how do I access / import the Slider Revolution templates?
No stress I managed …
Hi there,
Glad you figured it out! Thanks for the letting me know.
All the best
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Hello, does your theme have a Vimeo video embed option like with audio and have the same functionality, like play next loop shuffle etc? Not just media upload but video embed links instead. Thanks!
Hi there,
You can embed Vimeo video using the video page builder element. But it won’t be a video playlist. Not sure if I understood your question correctly.
I hope it helps.
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Hello, how include secondary menu in mobile menu http://joxi.ru/EA4a4KEFoW0war in mobile menu only primary
Hi there,
Thanks for letting me know. I will look into this ASAP.
Kind regards.
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Hello,
If you need more flexibility with the one-page menu, I recommend disabling the one-page menu option in your page settings and creating your own menu with custom links (eg: #my-section), and checking the “scroll to section” option: https://d.pr/i/f9XnUs For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hello, where can i set background position of revolution slider image http://joxi.ru/bmoBJYaS3KMzvr
Hi there,
You should be able to find these options in the main background settings. Be sure that this is not an image layer but a scene or slide main background. https://d.pr/i/UuP6Qz https://d.pr/i/JbNSMZ For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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very disapointed with the support. After the purchased theme has simply been taken off from themeforest, no more updates are available, so website now really starts being outdated. I contacted your support several times for help, without any response or solution offered…
Hi there,
Which theme are you referring to? If the theme has been removed it is most likely because it was a very old theme and wasn’t supported anymore.
In this case, if you posted a ticket on the support forum without a theme category attached to it, your ticket couldn’t be processed.
Thanks for your understanding.
Kind regards
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I’m referring to the aku theme. I was in contact with your support via email. Also did not get any notification that the request could not be handled.
Can you offer any solution for me now to keep my website up to date, without rebuilding it from scratch?
Thanks and kind regards, Julia
Hi Julia,
Please send me an email to help@wolfthemes.com
Kind regards
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Hi, I´ve posted one week ago a comment because I cannot add new artists, I get a blank page. After several days they answered me so I sent login details. Now 9 days and still waiting for a solution, I’ve just sent an email but no answer at the moment, can anyone help me please? Thanks in advance
Hi there,
I arleady replied to your email.
Talk to you soon.
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Hi, I´ve buyed this template in July, and been some time without updating artists. Now, every time I try to add an artist and I get a blank page. I’ve disabled all the plugins so It may be a bug, can you help please? I’ve sent an email to contact@wolfthemes.com
Thanks in advance
Hi there,
This isn’t easy to help without any further details. First, be sure that your WordPress installation, theme, and plugins are up-to-date. And that your PHP version is at least 7.4 For more help, please post a ticket in the support forum with screenshots, your website URL, and temporary login access. It will be much easier to help you there.
We will reply as soon as possible. https://wolfthemes.ticksy.com/Kind regards
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Hi Hung, I’ve just sent an email with further details to contact@wolfthemes.com I cannot post a ticket because support its expired. PHP its 7.4.29. Please help, I need to move forward. Thanks a lot.
If its a bug of the theme I think its not fair to pay 50€ to get an answer
Hi,
My client purchased this theme and I’m trying to change or add new format/type for releases, but I can’t find where to do it? ‘Release Type’ seems different then format. For example, format has ‘Tape’ and ‘Release Type’ doesn’t. So how do I update existing or add new ‘format’?
Thank you.
Hi there,
The release type is related to the the “animated disc” layout that has been added to the plugin feature via the theme. The “format” field is a feature from the plugin to define the release format. I realize it may be confusing so I hope it makes sense.
At the moment there is no option to add more format but this is something I can help you with as a customization service.
Feel free to contact me if needed: contact@wolfthemes.com
I hope it helps.
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No, not the “animated disc” release type, that one I know and it’s located under ‘Release Options’ -> ‘Release’ tab and it’s called ‘Cover Type’. What I’m talking about is the ‘Release Type’ located under ‘Release Details’ on the Release page. It has these options: CD, Digital download, DVD, Vinyl, Tape. I need to add a new option called Book. How can I do that?
Thanks for your patience. I will reply to your email ASAP.
Any update? It’s been 2 weeks since you promised to help.
Hi there,
I missed your email, I iwll reply today. Sorry about that.
Kind regards.
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Good morning
I have been using Enfold theme for a few years with my client www.akikohori.com
The theme is stable but old, therefor my client wants to go to modern Artist Music theme.
Questions:
Which Musical theme do you recommend? Why? Will it cost more or everything there? Do you see yourself upgrading? 3 – 5 years? Difference between Enfold (Best seller) and you?
Thanks!
Hello,
All my music themes have similar features and are updated regularly, so I recommend choosing the design you like the most.
If you have a preference for WPbakery Page builder as page builder, you can choose any music theme from Decibel to Bronze.
My favorites are the recent ones, Spectacle and Effigy, and they are designed for Elementor plugin.
Let me know if you have any question.
Kind regards
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Thank you!
Hi, I am preparing my festival site on my development site. As soon as development and filling content is ready, it will be migrated to the live server. What about the license key? Till now i did not active the theme, but i have a ticket requests requiring me to activate license… However i would like to prevent that i need two licenses, of which one only a few weeks. Please advise.
Hi there,
You must use one license per production website. You can use your license on a local website then disable the license once you’re done.
I hope it will help
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ok clear, thnx!