471 comments found.
Hello, I’m waiting to release the update for purchase. when will you publish it?
Hello,
I’m sorry, but you have never purchased any my themes.
yes, i didn’t buy it. Because I saw that you were going to update. I’m waiting for you to update and then I will buy it.
Hello,
Theme will be updated in this month.
Would like to ask a question about the automated emails for confirmations invoices and stuff, do I have to pay for any additional plugin or website that runs that email services? or it’s included under WordPress? sorry kind of new to this word and wanna know everything before I start.
Hello,
No, you don’t have to pay for a sending email notifications.
And if I want this email to be sent from my own mail domain? is it possible to link a new domain email as the notification and confirmation sender?
Hello,
You can use any email address to send email notification.
i want to know that when a car is booked the email or text goes to the company of that vehicle or the driver?
Hello,
If the booking is submitted by the customer, then a new email notification is sent to the customer and admin only.
Is there any estimate time for the new update? realized last update was 8 months 9 months ago.
Hello,
We are working on a new update. Should be available in this month.
In my country there is a payment gateway called iCredit that works with WooCommerce, will the booking system work with that?
Hi, If it works with WooCommerce then yes. The plugin utilize all the payment methods supported by the WooCommerce. Thank you.
Do I need to buy WPML or it comes along with this theme?
Hello,
WPML is not included to this theme.
Hi is it possible to translate the website to Hebrew and Russian languages without any development skills with the WPML?
Hello,
You can translate theme and all plugins to any language using included .pot files. Complete instruction how to do this is available in the documentation.
Hi, I have just noticed an issue with this plugin, I have setup 30% deposit for the customer to pay when booking a ride and I have also set up payment option as CASH only at the moment as my site has not gone live yet and I know that I have to have another online payment option for the customer to pay the 30% deposit during the booking process before the booking is completed but the plugin is letting the customer book a ride regardless the 30% deposit is required before the booking is confirmed so it should not let him book it, how would you fix this issue? can you get back to me ASAP on this? here is the booking confirmation email:
https://prnt.sc/bukpyKNaa2svHello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I have already created a topic on the support forum, can you please get back to me ASAP. Thanks
Hello,
Thank you. We reply to all questions within 24-48 hours, so you will get our answer for sure.
Hello,
On 06/06/2023 you said that the theme update will be out next month, which means in July, today is 31/07/2023 and no update yet!
This is really bad, there are many outdated files and you’re not taking it seriously, i might be updating the review now.
Regards.
Hello,
Regarding to your questions:
1) We are still working on a new release. We are constantly adding a new features, which causes delays in the new version release.
2) I suppose that by “outdated files” you mean wooCommerce templates. This issue exists, because you use the newest WC which is not fully compatible with the mentioned files. In this case I suggest to use valid WC version and this problem will never appear.
Hello,
1. Yes, it delays but you said iw will be in July, now been 2 months.
2. Valid WC is the latest, i can’t use vulnerable version for my website to get targeted.
Regards.
Hello,
Regarding to your next part of questions:
1) Today is August, 8th. It is not two months. We are are aware of this, but the entire delay is related to fact, that we are still adding new features.
2) So you can use the newest wooCommerce plugin release, especially that new version of templates includes a minor changes.
Hello,
1. Yes, it’s been more than 2 months, 06/06/2023 to 16/08/2023.
2. Exactly, that’s why waiting for the update.
Regards.
Hello,
Regarding to your next art of questions:
1) It is a one month difference between July and August.
2) Nice to hear.
Hello,
I said i’m waiting for the update since 2 months (June), which should have been updated last month (July) as you said, is it clear now?
Regards.
Hello,
Yes, it is clear. And I stated in the previous message, we are working on a new update.
Hello,
Another month has passed and here go 3 months of waiting…
Regards.
Hello,
New release will be available in the next week.
Hi,
I am wondering if when client is making a deposit if the card remains in the system until the final payment, My services could have some extras such as millage and working hours, and I wanna know if there is a solution for it such as card holder or something like that to be able to charge at the end of the work for add-ons.
Hello,
The entire process of the payment is done via the external payment provider like e.g Stripe and our plugin does not store any customer sensitive data.
Is it possible if I use your theme and all system but choose to use my own external payment provider which allows API connections.
Hello,
Yes – if only there is a wooCommerce plugin for your payment provider.
Hi, I am having an issue with templatica template is not displaying on mobile device, I have iphone 11 and it used to display before but when I checked today on my mobile it is not displaying, please check the links below :
on mobile :
prnt.sc/FVhVmrl0v5ms
on desktop :
prnt.sc/yUSbQdrxYu6h
Can you get back to me ASAP please with the solution as my support is going to expire soon.
mrazizahmed, please utilize our support forum at support.quanticalabs.com Please create a new topic and please provide url to your website. Thank you.
I have already created a topic, just waiting for your reply.
Hello,
You will get our reply for sure.
Hello! Do I have settings so a booking can be done no less then 24 hours prior order time, and full price pre-paid? Also, when the update will be available? Thank you!
Hello,
Regarding to your questions:
1) Yes, such an option is available.
2) Yes. You can disable deposit and require full payment in advance.
Thank you!
You’re welcome!
Hi, I have a question, can I set up instant bookings with this plugin? For example I want to be able to ask for a taxi in 15 min within this plugin and theme I can achieve it or has a waiting space to book
Hi, It all depends on the configuration. If you set that it is possible to book a taxi in 5 minutes “from now” then it will.
Can i use just chauffeur booking system blugin and searchin top theme from theme to another theme after purchase it ???
Hi, you can purchase the plugin: https://codecanyon.net/item/chauffeur-booking-system-for-wordpress/21072773 and use it with any WordPress theme.
When are you going to update this theme? as it’s been more than 6 months? please don’t say that you are working on it as you have said it several times already. Thanks
I will be available after July 24th and then I will answer your question precisely. Thanks.
I am going to buy the template together with the Chauffeur plugin. 1. I would like to know if the support is only for the AutoRide template or for the Chauffeur plugin + AutoRider. 2. Can I pay for a customization of the Chauffeur plugin?
Hi, the support is for both while you have access to Autoride Support Forum. As for point 2. it depends on the type of modification, whether we find time to implement it, etc. It’s best to send an e-mail and then we will be able to quote and provide a time frame. Thanks.
Hi QuanticaLabs, it’s possible to make the round trip booking in one shot with your theme?
Hi, yes, you can enable transfer type which will give the user the choice of one-way or return.
Hello, I’ve been struggling with installation especially demo files. I’m also having some trouble with outdated Woo templates for this theme, many of which are very outdated. Is there a new version coming soon? (Just purchased, 12 June)
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
why not supported Elementor page builder?
Hello,
I’m sorry, but only the WPBakery Page Builder is supported in this theme.
1- I want to use my own theme which is compatible with elementor page builder. So I want to know that how it works with different theme? 2- In this theme I see that there are 3 booking form styles, do you also include these styles in your plugin on codecayon? so if I purchase your separate plugin, will I be able to use all styles or just one?
Hello,
Regarding to your questions:
1) I suppose that you mean “Chauffeur Booking System for WordPress” plugin. I can confirm that it works with any proper build WP theme.
2) Yes. These forms come from the plugin.
Hi, I created a new menu but it is not displaying even though it is selected under the Appearance>Menu>My Menu, it is showing empty space on the main page? is it becuase the theme has not been updated for a long time? can you check what is the problem? as it is urgent request. Can you please reply to my support ticket ASAP.
prnt.sc/lwmsKWwNIVrS
prnt.sc/yijCJ-DyogJW
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
