12913 comments found.
I know you have variations on your theme but I want to use this plugin.
Hello,
Thank you for your question.
Our theme doesn’t support swatch plugins like this so we can guarantee its full compatibility. Could you please let us know what exactly you like about this plugin?
Kind Regards
this plugin know to work with custom variations and not just variations we pre made on the attribute menu. also, it is fully support Hebrew so we don’t need to change the slug of the attribute like your theme request.
Thank you for your feedback. We will consider such improvement for our swatches functionality.
In dynamic discounts, is there a way to count quantity of all products in cart combined?
Here is example of issue with 2=5% dynamic discount 1) If I order 1pc T-shirt large yellow and 1 pc hoodies small red, currently 2=5% dynamic discount will not work 2) Dynamic discount 2=5% will only work if I order 2pc T-shirt large yellow
Screenshot of my dynamic discount setting https://prnt.sc/7C_OIsukcP3r
Hello,
There is no such ability at the moment, unfortunately. But we will consider this as a feature request.
Kind Regards
I have used this theme for my e com website and it’s amazing. Have look at this: https://megaluxstore.com/
Hello! Do you have a tutorial on setting up the Litespeed Cache plugin for the WoodMart + Woocommerce theme?
The product page does not display correctly when I log in as an administrator.
The “viewed products” widget does not work.
Hello,
We don’t have such a tutorial, unfortunately. But the error from the screenshot doesn’t seem to be theme-related.
Kind Regards
Hello
I have created a new layout for the “Woocommerce Category Pages”. Is it possible to use the product’s “category image” in the page header, or to somehow insert the product categories image for each product category page please?
thank you
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Cart missing items.
Add to cart from product page (in catalog) and the last item on the cart keeps dispearing
then there is also sometimes i click add to cart and it adds 2 instead of 1
everything is updated all patches applied but cant for the life of me know why this is happening.
www.techguysa.co.za
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Support ended last month after never needing to use it 
44 dollars is expensive for 1 issue so let me see if i can fix it cause i did a setting change on the cart (something that was on but showed was off) and seems to be working (dont ask i dont know but seen this before after theme updates) “Update cart on quantity change” was off yet it could change the qty cause it was on months ago if not a year ago so not sure if that caused a conflict (it was in grey)
if its what i think it is its annoying when an update unchekcs a setting for it to conflict.
did disable a plug in that seemed to not of fixed it that i suspected so ill have to run them if i can duplicate the error
So did you solve the problem or the issue is still there even if the plugins are disabled?
So “Update cart on quantity change” turned from off to on its working
was off yet was on anyway so had to turn it ON for it to function properly
If this makes any sense to you
So far so good
i suspect was from last update
The update itself doesn’t change any settings at all. We can hardly say what is it caused by.
Kind Regards
I forgot to deactive key before delete all source, please help me deactive to all wed!
I found it.
Will turning on below 2 settings use system resource and slow page loading time?
1) Shop > Variable Products > Variations images > Additional variations images
2) Product Archive > Product Styles > Elements > Product gallery
Hello,
All functions on your website no matter if they are from the theme or from some plugins consume some resources. In general, they shouldn’t slow your website down a lot.
Kind Regards
I have this problem, please how to fix it. https://img.namecheap.com/gMgnQhbYjSRfZ5tmniKTqA.png?_ga=2.71107608.964747591.1698166474-1969845835.1698166474
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Team
There is check front of “In Stock” in product grid. I checked in code it was f107 I think, I want a dot instead of check and want in different color.
Is it possible for you to guide me in it please.
I tried everything but not able to do..
Regards & Many Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi. I keep getting the following message: WPBakery Page Builder Design Options and when I click on the Design Options button, I get the following message: Sorry, you are not allowed to access this page. I am the administrator. I have tried updating via the Woodmart Plugins, and it doesn’t seem to stick. I also tried to update via Appearance/Install Plugins. I do see WPBakery there and when I click update, I get the following message: Downloading update from woocommerce-com-expired-18734001738633…
Download failed. A valid URL was not provided. WPBakery is now at version 7.1, and I’m still at version 6.13.0.
Your help i s greatly appreciated. Oh, one last thing. I applied the following patch, and I’m still experiencing the update issue.
By the way, your theme is amazing and usually works beautifully. I think that the Patcher is an amazing feature that more themes should have.
Thanks for your help.
Hello,
Try to add the following PHP code snippet to the child theme functions.php file to do this
add_action( 'vc_settings_page_show_design_tabs', '__return_true');
Kind Regards
Thanks, I’ll give that a try.
I tried that and the Design options page showed, but when I attempt to update WPBakery via the Theme plugins, it doesn’t update. Yet the button doesn’t read Update anymore. It reads Deactivate. I’m still on version 6.13.0. When I leave the Theme plugins page and return, the WPBakery plugin shows up again as not updated.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce WPBakery page builder
Thank you in advance
HI there, where would you like me to provide the admin access?
Yes, you can use the contact form on our profile page here https://themeforest.net/user/xtemos
Hello I have a problem. The code no longer works at this: pointwoodmartThemeModule.$body.hasClass(“woodmart-ajax-shop-on”) At this point if the body has a class called ‘woodmart-ajax-shop-on’ it proceeds with the next check, which it does in category “men” and “women” but not in shop, returning false immediately, skipping the whole block of code I checked the classes in the body of the shop page and the class exists
I need help urgently
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I cannot create a new topic. It tells me that I have not entered my registration key, when I enter it it tells me that it is already associated with an email account, but the email account is the same one I am logged in with
Hello,
Please, send us your purchase code using the contact form on our profile page so we can help you with the account https://themeforest.net/user/xtemos
Kind Regards
I sent it! thank you
Hi, can you please update the rev slider? It’s deactivate on my website because it requires an update!
Hello,
We have updated the plugin on our server. You should be able to update it now. Please, let me know if it works.
Kind Regards
Thanks for your fast response 
You are always welcome. Feel free to contact us if you have any further questions.
Kindly note that Used the latest version !!
The Woodmart Core plugin for WordPress is vulnerable to privilege escalation due to insufficient validation in its social login functionality in versions up to, and including, 1.0.36. This makes it possible for unauthenticated attackers to supply a valid payload to the ‘opauth’ parameter and authenticate as any user on the site, including administrators.
Can you please let us know ?? As now when we scanning we found that woodmart core is vulnerable !! ? Also many websites that use your theme has malware now ! Please help….
Hello,
This bug has been already fixed in our theme. Make sure that you are running the latest version of the theme. Also, the WoodMart core plugin needs to be updated to the latest version 1.0.39 too. You can do this in WoodMart -> Plugins.
Kind Regards
Dear Xtemos team,
I have a technical request for a future update of the template.
On the book/product page of this bookstore website, there is a “Preview Book” button below the photo where you can preview the free text of the book before purchasing it – https://www.sulakauri.ge/wignebi/hari-poteri-da-philosophiuri-qva/
I wonder if it would be possible to add a similar feature to our site, but with a button below the gallery that would allow potential buyers to preview a PDF version of the book before purchasing.
What do you think? Is this feasible?
Thanks in advance for your consideration.
Best Regards
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Thank you!
Warning: Undefined array key “width” in /home/bagtobagcom/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
Warning: file_get_contents(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/bagtobagcom/public_html/wp-content/plugins/woodmart-core/post-types.php on line 728
Warning: file_get_contents(https://bagtobag.com.gr/wp-content/uploads/2018/11/bf-call-icon.svg): Failed to open stream: no suitable wrapper could be found in /home/bagtobagcom/public_html/wp-content/plugins/woodmart-core/post-types.php on line 728
Warning: Undefined array key “width” in /home/bagtobagcom/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
Warning: file_get_contents(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/bagtobagcom/public_html/wp-content/plugins/woodmart-core/post-types.php on line 728
Warning: file_get_contents(https://bagtobag.com.gr/wp-content/uploads/2018/11/bf-call-icon.svg): Failed to open stream: no suitable wrapper could be found in /home/bagtobagcom/public_html/wp-content/plugins/woodmart-core/post-types.php on line 728
After the last update I have the above errors. Create new update of woodmart as soon as possible to fix this issues.
Hello,
It seems that the `file_get_contents` function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.
Kind Regards
allow_url_fopen = On , at our Cpanel. This is not the issue. I beleive that need to review and potentially modify the code in your theme’s “otf-regenerate-thumbnails.php” or the corresponding file.
However the error log clearly states that something is still not enabled. You need to consult with your hosting provider for help on this matter.
Hello! Please tell me, after the end of the support period, will I receive updates?
Hello,
Thank you for the question. Yes, you will have lifetime access to all future updates.
Kind Regards
Hi there,
I have the following PHP error:
Warning: Undefined array key “width” in wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php: line 69
And if you search Google for this error, you will find several sites that use woodmart as a theme displaying it.
And someone have posted about this error on Xtemos forum as well
https://xtemos.com/forums/topic/error-with-otf-regenerate-thumbnails/Thanks!
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
:){kind=link}