905 comments found.
I just installed this theme and the demo and all I am getting is. There has been a critical error on this website..
I have disabled all the plugins just what is required and still the same error.
Hello, TheChipMonk,
A quick fix was added about 2 hours ago, please download hubhood.zip or the whole package again. If the issue persists, please send admin login credentials to support@wt.ax.
Regards, Eduardo
How are the levels managed?
Are you able to determine what is allowed at each level? How does the auto renewal work?
Are our businesses able to post events and then have all these events shown in a calendar?
Currently have another directory theme that is no longer working so just trying to figure out if I switch. Your UI looks great.
How can I add Telegram as Social media to Follow Us section on listing page?
Hi, WebXpressua,
Telegram is not available as social network option for listings currently. Your suggestion was added to the update queue for further review. If you have high interest/urgency, please contact privately for paid customization.
Regards, Eduardo
Hello! I can’t add Operation Hours to my list item. It is checked in the admin panel in the listing edit screen. But it is not shown on the published page. Demo listings that was imported are displayed correctly. The problem is only with the new list items.
Hi, WebXpressua,
Please send admin login credentials to support@wt.ax, the issue will be verified and a fix will be provided if needed.
Regards, Eduardo
I have texted you on emal
Answered, thanks.
Hello! I have bug. On a listing item page I have added youtube link, for example https://www.youtube.com/@channel. But the theme automatically changed it to https://www.youtube.com/user/chanel which is not supported by Youtube. How can I resolve this problem? I can’t add a link on youtube on the list page.
Hi, WebXpressua,
There is a recent URL change for all Youtube channel pages. A quick fix will be provided shortly, I ask your patience to wait for the next theme update.
Regards, Eduardo
Hi,
Is this theme fully available in Spanish?
Thanks in advance. Carlos
Hello, carneselarriero,
The theme texts are in English, you need to use Loco Translate plugin to translate. The plugin is listed as a “recommended” plugin right after activating the theme.
Cheers, Eduardo
Thanks for your answer Eduardo. Is there a kind of trial testing before I buy it? Not a demo, maybe a light version with some premium features blocked, just to see how it works. Kind regards, Carlos
Hi, Carlos,
Please send an email to support@wt.ax, a fresh full demo will be installed, so you can test it.
Cheers, Eduardo
I bought this theme but never used it. I wish I had the chance to change this theme with Hubhood…
Hey, fearlessly,
That can’t be done, sorry, mainly because your license is expired. You’d need a new license for Hubhood, this is the only way to get further updates of the theme.
Regards, Eduardo
In the listing details page – that is when looking at the details of one listing – there is a section towards the bottom of the screen, titled Browse the map. It has a map indicating where the listing is locations and some buttons around it. The buttons say Directions, GPS, the location, the category and find similar. Those buttons are not working on my website. As in, nothing happens when you click on them.
How do I correct this?
Hey, mmutonyi,
Please send the listing URL to support@wt.ax for verification, also admin login credentials.
Cheers, Eduardo
Hey Eduardo, I wrote the email. Please respond.
I think your issue has been resolved, thank you for your patience.
PLEASE IGNORE FOUND IT – Is there a way to make the Search to look for everything about the listing without having to select what category or area. For example I would like to search for ‘coffee’. I know I have a listing with a ‘coffee’ in the description or services offered. So if I had a listing called McDonalds I would expect that to come up even though the listing title doesnt have ‘coffee’ text.
Hi,
First, we want to congratulate you on this fantastic theme.
I have some questions:
1. Time Zones: I am doing a directory for Latin-Australia Businesses located in Australia, and we will have visits from different parts of the world, most from Latin America. When the Business sets up its operating hours, can the user see them in their time zone? Also, businesses are located in different time zones in Australia.
2. Listing package Upgrade: If a business starts with a medium package, is there an option to upgrade to a bigger package with the same listing?
3. Is there an option to reduce the size of the buttons on the user dashboard?
Thanks for your help.
Hi, andresplot1,
1 – This is not possible currently.
2 – Upcoming feature, please wait.
3 – Please send an email to support@wt.ax with admin login credentials and custom CSS will be added for that.
Cheers, Edaurdo
Hi Eduardo, I send you an email whit the credential
Hi, andresplot1,
I answered you today, your email was on the spam.
Regards, Eduardo
Hello Eduardo,
I am currently working on the website like a lunatic and hoping to have it completed within 2 months. (small talk lol) However, another potential cosmetic issue for me is the map. I want the map to be rendered as a satellite view rather than the current. Can this be done and if so where?
Cheers
Hey,tomoko33,
You can create an account on Mapbox and choose/customize your type of map there. Then set the API key on Theme Options / Maps.
Regards, Eduardo
cheers
Hello
As I am still in the testing stages I only have a single listing at this point that is featured. Next to this featured listing on the front page is a call to action box saying “Promote Your Business” The box is cool and I like it but I want to change the color and words,
Where can this be done, please?
Thank you
Hello, tomoko33,
You can go to Appearance / Widgets / Front Page sidebar / edit the Call to Action.
To change colors to the call to action, you’ll need to apply custom CSS.
Regards, Eduardo
Thank you for the perfect answer
I just looked in my widgets and I dont have Widgets / Front Page sidebar / I have verything but that. I want to send you an image of what I have to prove that I am not dreaming.
Hi, tomoko33,
You should have it there, 100%. Please send admin login credentials to support@wt.ax.
Regards, Eduardo
How to change the colours on on Design for single listing gallery For example, the main picture is too dark with the overlay and I want to change the colors of the black info boxes like price boxes etc
Thank you
Hi, tomoko33,
You would need to apply custom CSS for these changes. Send details to support@wt.ax and I can verify.
Regards, Eduardo
I will possibly get in touch about this
Hello Eduardo
I have changed the currency in Woocommerce to Japanese and changed the decimal from . to a , which we use in Japan.
However when I look at the add a new listing page and the 3 price options the price for Standard and Premium still have a . period and not ,
Where do I change this, please?
Hi, tomoko33,
Woocommerce possibly changed something recently. This will be reviewed shortly.
Regards, Eduardo
Hello, is it possible to add for each listing another entity (vendor) so this vendor can be rated, has their own page which shows their listings, etc.
Hey, lavieshlomi,
Not available currently, you’d need to ask a quote for customization. You can send it to support@wt.ax.
Regards, Eduardo
Thanks, 3 more questions: 1. Can I remove all geo functionality? (remove address, cities, maps). 2. Can I remove all booking/WooCommerce functionality? 3. Can I add additional fields per listing and can it be list of values?
Hey, lavieshlomi,
1 – Yes 2 – Yes 3 – Not currently, only predefined fields are available. By now, you can enable/disable fields.
Cheers, Eduardo
i am facing this problem with geolocation.
In search engine: “Nearest me Find places around your current location”
I already tried to put my API google active.
I tried using WT.AX Geo-Geo, I can’t get the address returned.
Returns me a form to fill manually, this is bad. how do i fix it to auto fetch?
I’m using the latest version, downloaded today.
Hey, filipensilva,
Please send admin login credentials to support@wt.ax for verification.
Regards, Eduardo
Hi, your theme looks Great, not just for me but I hope almost every who checks it will like it. How ever I have two questions… 1 – Can I use same demo using elementor. 2- Can I customise the look of single listing page using elementor ( if yes ok if no how can it be customised?
I would appreciate if I get detailed reply.. instead of yes n no…. Thankyou
Hey, atsoan,
Thanks for the words, glad to know you like the theme!
1 – There is no integration with Elementor, so you won’t be able to use Listar widgets with Elementor.
2 – Same, no integration with Elementor to do that.
If you have high interest on these changes, ask a quote to support@wt.ax.
Regards, Eduardo
Hi, Is it possible to customize the listing details page? For example changing the layout, moving or adding sections.
Hello, jorge_ramirez,
You’d need to use a child theme for that. Install/activate the child theme and copy the PHP files you want to edit, from themes/listar to themes/listar child, respecting the correct hierarchy of files.
Regards, Eduardo
Hi Eduardo I have problems with the site when activate wordfence all site goes down, how can I solve it thnks a lot!
Hey, uruguayrobotics,
To debug that, I’d need admin login credentials and FTP/cPanel/File manager to edit files of your WordPress install. You can send it to support@wt.ax.
Regards, Eduardo
It would be very important after seeing the point on the map tell me how to get there how can I make this possible
Hello, uruguayrobotics,
You can click on Directions button after visiting the listing page: Having a Directions button on the map marker popuip would require a customization service. If you have interest, please send an email to support@wt.ax.
Cheers, Eduardo