1271 comments found.
Hello, I updated the theme Version: 2.8.10, but WP Bakery plugin is not updated… Can you please tell me how to update that? Thanks.
It’s already updated, could you please double check?
so what about updates? Nothing happens anymore. No update to WP Bakery.
ver 6.8.0 from 20.12.2021.
The WPBakery version is already updated 
downloaded package again. js_composer is still 20.12.2021 – ver 6.8.0
Any plans on updating the theme with the latest version of the plugins? You mention version 2.8.2 but it’s version 2.8.10 when updating from themeforest. Last update was in April?
Sure, all of the plugins are updated to the latest version.
Can you provide some help, the child theme is not recognizing the parent theme!
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hi, Ive recently updated my theme to the latest version.. but wp bakery plugin is not being updated. Can you please tell me how to update that? Thanks.
I cannot see your purchased badge, could you please advise?
Hi, I have a default header set but I want single blog posts and blog category pages to have a specific custom header.
1. Is there any way to set this globally on the site without every single blog post to be set? 2. How can I set the header for blog category/archive pages too?
Hello,
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards,
Team Liquid
Ave theme keeps generating errors and the theme conflicts with plugins. See errors here. What do I do to resolve the error?
[11-Aug-2023 12:22:06 UTC] PHP Warning: Undefined array key 0 in /home/virtngtv/virtualdoctors.ng/wp-content/themes/ave/theme/liquid-template-tags.php on line 760
[11-Aug-2023 12:22:06 UTC] PHP Warning: Attempt to read property “term_id” on null in /home/virtngtv/virtualdoctors.ng/wp-content/themes/ave/theme/liquid-template-tags.php on line 760
I created ticket, no reply
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
theme options page dont load properly, can you please update?
Hi there,
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards,
Team Liquid
How do we update the Revolution slider plugin? The version that comes with the theme is 6.2.22 but the latest slider version is 6.6.15
It’s already updated
Hi there. Wondering if it’s possible to show a ‘Read More link in the Metro Blog Alt layout… seems a bit weird that it can’t be enabled or included.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards,
Team Liquid
why the theme has anow speed issues, is affecting ranking and loading on the site all of the sudden? i see other people address the same question but i dont see the solution in here . Also, what we do with the bakery builder if we are usign the one is vulnerable ? i will appreciate your feedback Thanks
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Hub
Hello i submitted a ticket about thee website speed. Please reply!!
I noticed that it’s already been addressed, please reply ticket if you need further help.
Hello, I’m trying to add header cart in the header. It’s not showing up. I tried like 5 times. please help.
Hi Khaja,
Hope it’s fine. Please feel free to submit a ticket if you need any help here.
Cheers.
The theme does not support PHP 8 xxx, only PHP 7
Please make it supported
We also use Ave with php 8.xx, could you please submit a ticket, so that we can see what’s wrong on your side.
Hello! we have a problem with WP bakery. The web doesn’t work because that plugin. Do you have any solution? https://ateneumemoriapopular.cat/
Could you please submit a ticket, we’d love to assist you.
Hi! I need to download a copy of Ave 2.8.9 to replace damaged files, but I only find here the 2.8.8. How can I get the last one?
Best regards.
Could you please submit a ticket, we’d love to assist you.
We are running into an error log message on page load:
Aq_Resize.process() error: $width parameter is required
Running PHP 8.1 with GD and Imagick extensions on.
Could you submit a ticket with all the details, we’d love to assist you.
Hi, i liked digital creative look of ave. but the demo is one page site. can it create multi page site similar to it?
Yes, you can create as many pages as you wish.
Is this theme still getting supported and updated?
I haven’t installed it yet but now I’m worried seeing no replies to these comments for over 2 months and the last theme update was 4 months ago…
Theme is getting supported We love Ave!
Hi, I sent a message to support the other day via email. Should I follow up here?
Did you manage to submit a ticket, please.
I didn’t receive any message via support. Please resend or we can follow up here. Thank you.
For future references, please submit a separate ticket in the future rather than responding a half a year old. We’ve responded the ticket, please respond if you need anything else.
