Discussion on WoodMart - Multipurpose WooCommerce Theme

Discussion on WoodMart - Multipurpose WooCommerce Theme

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hello:). its possible to show the vendor sidebar on the right side and how.. normal is left. have a great day

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

all good now, fixed it thank you.. btw, change the twitter logo in next update :) :) it’s X now

Sure, the logo will be updated in our next theme update.

Hi there, We are having a issue with the translation. We use Loco translate. Works perfect expect for 1 translation. If you click on the cart icon a sidebar appears. Now the button “Return to shop” we translated but it does not translate. Very strange. A little help would be appreciated:)

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Thank you for the quick reply. I made a topic.

Good night ,

I currently have a store in Prestashop and I now want to have it in WordPress – Woocomerce, I am interested in one of your themes but could you please clear up some concerns before purchasing the theme and I would like to include the cost of support for 12 months:

1. until when they have the value of 29 us 2. I have no knowledge of WordPress or Woocomerce, in this case do you have assistance, for example, for installing the theme? for wordpress and woocomerce? 3.Is the support in Spanish or what language? 4. I think I will constantly need the support service, what is the response time? and how it works? 5.The topic I am interested in is funiture 2 demo: is it possible to modify the menu? are there other options? Can the main page be modified so that it can be seen in 3 columns? Can you add the options of best sellers, offers and new ones? -Countdown timer can be added. -Can the colors be changed? 6. Could you advise me to optimize the topic in the best way when I have finished it? 7. To use Elementor do I need a license or is the basic one enough to be able to work?

8. Can I install plugins from other companies? 9 I need that when the client is viewing the product, he cannot save the images or copy the text, is it possible to make this type of restrictions? or do I need a module? 10. Is the design the same for the mobile version? 11. Do you have documentation and explanatory videos in Spanish? 12. Can the back office be translated into Spanish? 13. Is the 12-month extended support assistance basic or premium support?

Sorry for so many questions but as I told you I need to clear up any concerns before making the purchase.

I appreciate your fast response

good night

Thanks for your answers.

One last concern when the store is finished, is it possible that you can review it in case there are any errors? Or does the store have optimization problems? and you can inform me to make corrections

thank you

good night

Thanks for your answers.

One last concern when the store is finished, is it possible that you can review it in case there are any errors? Or does the store have optimization problems? and you can inform me to make corrections

thank you

Sorry, but such a service is not included in our theme support scope.

Kind Regards

Is there any Find Store or Store Locations page? This is really a good feature to have.

Hi,

Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.

Regards

Hi I found below message in Wordfence scan. Looking for your advice.

The Plugin “Woodmart Core” has a security vulnerability. Type: Plugin Vulnerable Issue Found November 27, 2023 9:47 pm Critical IGNORE DETAILS Plugin Name: Woodmart Core Current Plugin Version: 1.0.33

Details: To protect your site from this vulnerability, the safest option is to deactivate and completely remove “Woodmart Core” until a patched version is available. Get more information.(opens in new tab)

Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/60f043e9-7947-4fff-a9a8-94a1f421db7c?source=plugin(opens in new tab)

Vulnerability Severity: 9.8/10.0 (Critical)

Hello,

This bug has been already fixed in our theme. Make sure that you are running the latest version of the theme. Also, the WoodMart core plugin needs to be updated to the latest version 1.0.39+ too. You can do this in WoodMart -> Plugins.

Kind Regards

HI, Images on a product page go under the heading. It looks bad. How to fix this? https://www.pasieki.pl/pierpaoli-szampon-do-wlosow-tlustych/ Regards.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Why I can not automatically update the theme through WP? I get this message: An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Can you be more specific about the steps please. In Dashboard you mean WP dashboard? There is no WoodMart option there. If you mean /wp-admin/admin.php?page=xts_dashboard there is no Theme Licence there

Yes, I mean the WordPress dashboard. Probably, you have disabled the license page in Theme Settings -> White label.

Hi. Is it possible to change badge/image position for brand ? For example to be on right side of product image (in products listing) or above other badges for discount or for new product). Thanks, Goran

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi,

I am seeing these errors at one my clients site. I dont have access to their XTemos forum account.

Warning file_get_contents(https://xxx/wp-content/uploads/2021/09/decor-category-plant-1.svg): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found wp-content/plugins/woodmart-core/post-types.php:728 1 Plugin: woodmart-core Warning file_get_contents(https://xxx/wp-content/uploads/2021/09/decor-category-art.svg): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found wp-content/plugins/woodmart-core/post-types.php:728 1 Plugin: woodmart-core Warning file_get_contents(https://xxx/wp-content/uploads/2021/09/decor-category-vase.svg): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found wp-content/plugins/woodmart-core/post-types.php:728 1 Plugin: woodmart-core Warning file_get_contents(https://xxx/wp-content/uploads/2021/09/decor-category-baloons.svg): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found wp-content/plugins/woodmart-core/post-types.php:728 1 Plugin: woodmart-core

There are also SQL Queries for all of them as a transient which does not exists: 318 SELECT option_value FROM wp_options WHERE option_name = ‘_transient_wdm-svg-2021-09-decor-category-art.svg’ LIMIT 1 get_option() wp-includes/option.php:197 get_transient(‘wdm-svg-2021-09-decor-category-art.svg’) wp-includes/option.php:1231 woodmart_get_svg() wp-content/plugins/woodmart-core/post-types.php:725 woodmart_get_any_svg() wp-content/themes/woodmart/inc/functions.php:1798 woodmart_elementor_infobox_template() wp-content/themes/woodmart/inc/integrations/elementor/elements/infobox/infobox.php:235 woodmart_elementor_infobox_carousel_template() wp-content/themes/woodmart/inc/integrations/elementor/elements/infobox/infobox.php:77 XTS\Elementor\Infobox_Carousel->render() wp-content/themes/woodmart/inc/integrations/elementor/elements/infobox/class-infobox-carousel.php:1321 Elementor\Controls_Stack->render_by_mode() wp-content/plugins/elementor/includes/base/controls-stack.php:2265 Elementor\Widget_Base->render_content() wp-content/plugins/elementor/includes/base/widget-base.php:609 Elementor\Widget_Base->print_content() wp-content/plugins/elementor/includes/base/widget-base.php:750 Elementor\Element_Base->print_element() wp-content/plugins/elementor/includes/base/element-base.php:464 Elementor\Element_Base->print_content() wp-content/plugins/elementor/includes/base/element-base.php:1375 Elementor\Element_Base->print_element() wp-content/plugins/elementor/includes/base/element-base.php:464 Elementor\Element_Base->print_content() wp-content/plugins/elementor/includes/base/element-base.php:1375 Elementor\Element_Base->print_element() wp-content/plugins/elementor/includes/base/element-base.php:464 Elementor\C\B\Document->print_elements() wp-content/plugins/elementor/core/base/document.php:1739 Elementor\C\B\Document->print_elements_with_wrapper() wp-content/plugins/elementor/core/base/document.php:1134 Elementor\Frontend->get_builder_content() wp-content/plugins/elementor/includes/frontend.php:1179 Elementor\Frontend->apply_builder_in_content() wp-content/plugins/elementor/includes/frontend.php:1074 apply_filters(‘the_content’) wp-includes/plugin.php:205 woodmart_get_the_content() wp-content/themes/woodmart/inc/template-tags/template-tags.php:495 Plugin: woodmart-core 0 0,0001

Can you please help what can be the issue?

Hi,

It looks like some images are removed from your server and cause these errors. For further help, you can create a topic on our support forum and our specialists will help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hello there.

When I take any action in the theme settings, I get an error, the error in the link comes, and when I say save it, the settings are not saved.

https://ibb.co/XWN9D0c

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi!

I installed the demo-christmas template, but slider-christmas did not arrive for Revolution Slider and I am looking for a solution. How can I install it manually or did I miss a detail?

Thank you.

Zülkif

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hello. How do I add the cross-sell widget to the Single Product Layout? I can’t seem to find it.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

I just purchased the theme and it says, “You have already activated the theme and you have no more domains for this license.”

It’s a little crazy…I need help

Hello,

You need to remove your old activations in your account. Then you will be able to activate it on a new domain https://xtemos.com/my-account/

Kind Regards

How to remove sticky menu in mega electronics theme? I tried to delete it from de header section, but it still appears. How to do?

Also, when I do a translation using Loco translate “All Categories” in sticky section in menu header can’t be translate in french. How to remove this to use only sticky menu without Title “All Categories” on the top? Thx

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Hello thinking of buying your theme. Just have a few questions. 1. I see where you state that can add video on singe product. Is it a built in feature meaning i wouldn’t need a plugin? if so what video files are available to use.

2. Do you have your own theme builder? meaning i dont need to use any other builder to build the website.

3. I have a the MarketKing plugin which is for multi-vendor purpose. Do you know if there will be an issue with compatibility

lastly will the support come with discounted purchase?

also can the same license be used for different sub domain for the main domain the license is registered too

Hello,

Thank you very much for being interested in our theme.

1. Yes, this feature is built in. You don’t need to install any plugins for this.

2. We don’t have our custom builders. You can use either WPBakery or Elementor which are included with the theme.

3. Sorry, but we didn’t test our theme with this plugin and can’t guarantee its full compatibility.

4. Yes, you can get our theme and support now with 50% discount.

5. You can activate the license on two domains: one for development purposes and one for production websites.

Kind Regards

hi, i have https://energystudio.ly.ro/wp/ i use WooCommerce Auto Category Thumbnails, but dublicate, solution for this ? thx

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Why is my comment gone? I asked why the images on the Shopify webshop are blurry for a few seconds and than become normal???

Hello,

We are WordPress developers and are not responsible for the Shopify version of the theme. You need to contact its authors for help.

Kind Regards

Hi. Thanks for the support.

I’m wondering when are you going to fix the bug of compatibility in Woodmart with WPBakery Page Builder? Any version of WPBakery Page Builder from 7 above is not compatible with Woodmart… It breaks the layout, so I have to rollback to lower versions of WPBakery Page Builder in order to be able to use it with Woodmart.

Thanks!

Could you please send us a screenshot of the WPBakery page builder settings for this page so we can see that the default layout is selected there?

Ok…

Again, header and footer are not disabled… But header and footer are not showing when WP Page Builder above version 7 is active… Header and footer only show when WP Builder Version below 7 is active.

For example, when WP Page Builder version 6 is installed and activated, page header and footer show (NOTE: This issue is only with new pages, not old or existing pages created). So you have to try to create new page in order to replicate this issue…

Also, I saw you responded to a user on your support forum stating that the issue is with WP Page Builder, and suggested that they contact WP Page Builder developers… I’m wondering if it’s the responsibility of your customers to contact the developers of a plugin considered as an INTEGRANT part of your theme? Please let your team or developers contact the developers of WP Page Builder to make sure the latest versions of your theme and latest versions of WP Page Builder are compatible… Right now, only the old versions of WP Page Builder is compatible and working with your theme.

Page Header Settings: https://prnt.sc/baXz_-5oX6f8

Page Footer Settings: https://prnt.sc/fwNZATmnbcqD

WP Page Builder General content settings: https://prnt.sc/w_1otaHbhCB1

Hello,

You need to open WPBakery page settings for this page and make sure that the “Default” layout is selected https://gyazo.com/3f26f83384ec70455210bed2ae7ead39

Kind Regards

Hey Dev team

I have your theme installed on my site and we are noticing users are not seeing that the product they added to cart is going in the cart(70%). Is there a way that when the product buy button is clicked, it can take them to checkout page?

This is the page causing friction

https://thetypedeck.com/product/the-type-deck/

Thank you in advance and happy friday! Chris

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Hello team, We are having an issue with “promo banner“ the following website: www.archideal.cz The size of some pictures (promo banner) are visibly shorter than the others. We understand that its due to the rectangular size of the picture but it happened recently. It was ok few weeks ago. On other hand on website which is same www.archideal.eu it doesnt have the problem even we are using the same pictures. Even we copy everything from archideal.eu to archideal.cz the issues appears. We are totally fine to pay the extension of our support license but we want to make sure that the problem would be solved? Thank you e.g of project (big gaps between the pictures): https://archideal.cz/moderni-interierovy-design-rodinny-dum-ve-nitre/

Thank you for your support.

Mario

You can use the contact form on this page https://themeforest.net/user/xtemos

Hello team, any news? Let us know if you need any further support from us regarding the issue with “promo banner“. Thank you for assisting us.

Hello,

We have replied to your email and waiting for your answer.

Kind Regards

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