74 comments found.
1.Can I customize the portal so that only employers register? And employees only send applications with their data? + are the employer’s details visible in the advertisement, such as telephone number, e-mail address or company website?
Hello Alphamarcinprzybyla,
Thank you for reaching out and showing interest in our theme!
Yes, it is possible. The theme can be customized to allow employee registration with their data, and it can be displayed on the frontend.
Hello, I wanted to buy this theme for 39$ + 2$ handlers fee, but i had some errors and now i see i bought theme 2 times, can we please get in touch?
WeDesignTech Directory Addon needs an update, how can i solve that issue
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi Team I installed the theme and imported the demo data. this specific Plugin “WeDesignTech Directory Addon” in not getting activated or updated. What should i do?
Thankyou
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
HI, I just purchased the and try to install in wordpress , but unable to install it, please support to resolve.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
183857057 order id
I require website theme but i think i received something else
Hi Kashifahfaz.,
You have shared an order id and we cannot identify your order. Kindly, share the license certificate via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
For guidance on locating your purchase code, you can refer to this link: Where Is My Purchase Code?
Link: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thanks!!
Hello, presale enquiry can we add/integrate some part of forum (like recent or mostly viewed) some where on side or middle of front page?
Hi Pshyam1.,
Thank you for reaching out and expressing interest in our theme. Unfortunately, the feature you mentioned is not available at the moment. However, we have taken note of your request and plan to consider it for implementation in future theme updates.
Hi, I get this error when I try to load demo content, how can I solve this problem?
https://ibb.co/4pzcqxfHi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi
From the updated theme, I can’t install the core plugin of “WeDesignTech Directory Addon”. And also i need to know how to download the demo
I need help! Thanks.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
But im working on a localhost using wamp, its a project for school
Done, i will try! Thanks!
Doesnt works, also i tryed installing the plugin with the zip that i download and puts “Decompressing…
Installing the plugin…
The package could not be decompressed. No plugins found.
Plugin installation failed.”
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of WeDesignTech Directory Addon is needed for this theme. Please update the plugin.
Hello! Some news? I would like start my project soon as possible with the demo.
Hi.,
We can’t check the issue on your localhost. Please upload it to the server and share your credentials so that we can check and have a clear look from our end.
OR
Please share your AnyDesk credentials on Monday at 11 am IST. Kindly send your request directly to us via email at support@wedesignthemes.com.
Note : Our Support team regularly works Monday-Friday, beginning at 9am IST.
Hello, i did a server on Siteground and also i cant install the plugin. What credentials i have to send you? i need start the project soon as possible. Thanks.
Hi.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
I sent a support regarding the responsive issue 2 weeks, 4 days ago still no response could please reply soon.
https://smartdirectories.lk/listings/bruna-private-beach/Check the above link in Mobile
Hi.,
Please clear the site caches using any WordPress cache plugin and regenerate the Elementor here (refer to: https://prnt.sc/bD6CRSqFkTak). Afterward, kindly check if the issue persists. If the issue continues, please inform us so that we can investigate further. if the issue persists kindly let us know we will check and assist you.
Thank you!
Hi,
How is the advanced search input fields works for explore page? https://jusdial.wpengine.com/explore/I newly added a list as Tourtest bar and when I searched for Tourtest bar, it didn’t show on the above page
Thanks
Hi.,
We have checked your search form and working fine from our end. For your reference we have attached the video below Kindly check and let us know if the issue persists.
Please have a look: http://recordit.co/utG5WVjRXC
Thank you!
Hi,
Thank u soo much, it’s working
I have a another question to ask from you.
1) https://projects.aenc.asia/woj/explore/ – on this explore page all the added listing are not showing, only it’s showing 20 data it supposed to show 126 data, why it’s not showing?
2) On the explore page – when I searched for “Amudham Restaurant” it didn’t show on the list
Thanks
Hi.,
1) Please refer to the option: https://prnt.sc/GGjPglXhrttj
2) Kindly check whether the restaurant exists on your listings and search with the correct keyword of the restaurant.
Remainder: Clear the caches and check.
Thank you!
Hi
1) Already it was activited the option of Show Pagination Count Results, but it didn’t show up and also I cleared the browser and server caches.
2) restaurant exists with different name as on this link https://projects.aenc.asia/woj/listing-category/places/restaurent-eatery/ - The ATol Restaurant - Pork & Fork Restaurant - Mediterranean Restaurant
these are also not showing when I searched on the explore page.
On the explore page when I select the category as Restaurant and search, it shows the Amudham Restaurant but not when I search it https://projects.aenc.asia/woj/wp-content/uploads/2023/09/screencapture-projects-aenc-asia-woj-explore-2023-09-15-12_01_40.png
and also I clear the cached but didn’t show up
Why it that?
Thanks
Hi.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
Hi, I have sent the login credentials
Thanks
Hi Wwdocallit.,
We have resolved your query and replied back to your email. Please take a moment to review the changes we have made.
Hi,
I don’t see any changes which u have made on the eplore page Still I’m getting the same issue
Kindly pls check on this Thanks
HI,
1) Still I’m not getting the data when I search keyword as “Amudham Restaurant”
2) 126 added list data are not showing in the Pagination
Thanks
Hi,
Any update on the above two issues?
I’m waiting for your response
Thanks
Hi Wdocallit.,
We are processing your query, and once it’s completed, we will inform you.
Hi.,
We have made some adjustments to the theme code to address the error. Please review the issue and inform us if it still persists.
Note: Kindly clear the caches and check the issue.
We look forward to helping you. Thank you!
Hi.,
We recently updated this theme just two days ago. Please download the updated file from ThemeForest, apply the update, and check if the issue still persists.
To update the theme, kindly refer to our knowledge base article: [http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/]
Reminder: It is recommended to create a backup before performing any actions.
Thank you!
Hi,
Sure I will do and let you know
Thanks for the update
Hi
From the updated theme, I can’t install the core plugin of “WeDesignTech Directory Addon”
pls check the below link
https://projects.aenc.asia/woj/wp-content/uploads/2023/09/Screenshot-2023-09-21-130914.pngThanks
Hi Wdocallit.,
Could you please send us your updated WordPress and FTP login credentials, along with the admin URL, using the form located at the bottom right of this page: [http://themeforest.net/user/designthemes ]
This will allow us to investigate and address the issue you’re experiencing more effectively.
Hi,
Any updates?
Thanks
We have replied to your email. Please check.
Hi
I didn’t receive the mail
Could you please check on this
Thanks
Hi There.,
We could not connect your server with your provided FTP login credentials kindly check and let us know the updated credentials.
Reference:
https://prnt.sc/Q22zE_OW31CT https://prnt.sc/_nqTAFh7pJvKThank you!
Hi
Correct FTP Access sent on 22nd Sep Have u received it, Today I have resend it agin
Please check if you have received
Hi Wdocallit.,
We have installed and activated the WeDesignThemes Directory Addon plugin on your site. Please take a moment to review the changes that have been made
HI,
Thanks for the updates, I will check and come back to you
Thanks
We look forward to helping you. Thank you!
sorry, but i don’t deserve an answer???
Hi.,
1) Kindly share the email id with us, you used to purchase our theme and the username so that we will check and share the forum login details with you.
2) Please mention your exact difficulties in detail with a screenshot reference so that we can check and let you know.
Please send your request to us directly at this email support@wedesignthemes.com
We look forward to helping you. Thank you!
Hello, very nice theme. Before I buy it, I would like to know if the listing can be set to full width on the devices. In the demos, none of them appear full width, but is it possible?
HI.,
Thank you for contacting us and showing interest in our theme.
If you would like to make a specific area of your website full-width, please provide us with a screenshot or reference to the area you want to modify. This will help our support team understand your request and provide you with the necessary assistance to achieve the desired full-width layout.
Hi, I purchased the theme, unfortunately I can’t contact support via the themessupport.com site.
I ask for help there are many things I need to ask, thanks
Hi.,
1) Kindly share the email id with us, you used to purchase our theme and the username so that we will check and share the forum login details with you.
2) Please mention your exact difficulties in detail with a screenshot reference so that we can check and let you know.
Please send your request to us directly at this email support@wedesignthemes.com
We look forward to helping you. Thank you!
Hello, Really liked your theme and looking forward to buy a license this month. Are you planning to release a new version soon ?
Hi.,
Thank you for contacting us and showing interest in our theme.
We truly appreciate your interest and your input regarding new features. Currently, implementing these features is not feasible. Nevertheless, we have duly noted your requirements and will work towards integrating them into our future updates.
Hello, I want to purchase the theme. Tell me, can I create multiple listing types with the ability to create different forms for each listing type? If not, can I create a different form for each category? If not, can I create a conditional field in the form based on categories?
Hi.,
Thank you for contacting us and showing interest in our theme.
The theme indeed supports multiple listings, but we’re currently having difficulty comprehending your query about the form. To provide you with a more accurate response, could you please provide additional details or a reference to the specific form-related question? This will enable us to better understand your needs and offer a more precise solution or explanation.
Can you add a working hour feature? Example: Morning: 7:00-9:00 Noon: 11:30 -13:00 Afternoon: 17:00 – 20:00
Hi Ceokingsoft.,
Thank you for reaching out to us and showing interest in our theme!
We can customize the working hour feature in the theme to align with your specific requirements.
Feel free to proceed with the purchase of our theme. If you encounter any difficulties during the setup or configuration process, please don’t hesitate to reach out to us.
We’re more than happy to assist you.
Hi i wen to your support site as are getting error style sheet missing can you help us on the same as we could not find the ticket generating link on your support portal also help us to import the demo contents
Hi.,
1) Kindly share the purchase code and the mail id with us, you used to purchase our theme and the username so that we will check and share the forum login details with you.
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code2) A common issue that can occur when installing WordPress themes is the “The package could not be installed. The theme is missing the style.css stylesheet.” error message is displayed when uploading or activating the theme.
Please refer to the Link: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
You can import the demo content via the unyson plugin. Kindly refer to our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer to the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of the issues please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Thank you!
event not showing option to select between agent or agency option on registration page
Hi Rafoolb1.,
We are processing your query, and once it is completed, we will let you know.
Hi.,
We have already addressed your inquiries and responded to your emails. Please review our responses and let us know if you require any further assistance.
Thank you for your patience.
Hi,
Theme looks nice with clean code, Good job.
Presale question.
1) I already have a directory on which I’m using the willcity theme on it! Is there any option we can migrate the willcity directory and blog data to your theme using any plugins?
2) Any options for Generating income through Claim Listing, Monthly recurring options for directory listings, Jobs, and classifieds?
Thanks in advance.
HI.,
Thank you for contacting us and showing interest in our theme.
1) Yes, you can import/export your theme directory to our theme. Transferring your theme directory to our theme is a straightforward process. Simply export your current theme directory from your WordPress site. Import the exported theme directory into our theme on your WordPress site by navigating to the “Tools menu” and selecting the “Import” option.
Once the import has been completed, check the listings “slug name” in the imported theme directory to ensure that it matches the existing listings on your website. If the slug name is different, you may need to modify it to avoid conflicts. Make any other necessary adjustments to the imported theme directory, such as changing the theme name or modifying the theme options. It is important to carefully follow these steps to ensure that the transferred theme directory works properly and does not cause any issues with your website.
To help you visualize the steps, refer to this screenshot https://prnt.sc/nzWBSzP-fB2u .And finally, click “Save Settings” to update your changes.
2) Creating a package and assigning its validity as monthly or lifetime is a great way to generate income from your directory plugin.
To get started, you will need to create a package and set its validity period. This can be done on the Directory settings page, where you can choose between monthly or lifetime validity. Once you have set the validity period, you can offer your package to your customers and start generating income from it.
One of the benefits of this feature is that it allows you to offer different pricing options to your customers, depending on their needs and preferences. For example, you could offer a basic package with a shorter validity period and a premium package with a longer validity period.
Another benefit is that it allows you to generate “recurring income” from your directory plugin. With monthly validity packages, you can offer your customers a way to access your services or products on a regular basis, while with lifetime validity packages, you can offer them a one-time payment for access to your services or products for an extended period.
To add a new package, go to the Directory menu and select “All packages.” Click “Add new” and follow the instructions in this screenshot to set up your package https://prnt.sc/LQ6vFvQiEV4k finally click “Publish”.
Hi I purchased to licence and also support, but I try to get into your support portal and insert my licence and I get rejected. I need to get into support.
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Please send your request to us directly at this email support@wedesignthemes.com