12912 comments found.
Hello again,
I see that in your theme there is no SHIPPING DETAILS in the WOOCOMMERCE CHECKOUT, only BILLING DETAILS and the SHIPPING DETAILS OPTION IN ELEMENTOR its only the ADDITIONAL INFORMATION.
The shipping details is a must have in any shop.
Any help ??
Hello,
Please, create a topic on our support on that and our specialists will provide you with all the necessary assistance.
Kind Regards
Hello! I can’t override woocommerce/single-product.php template in my child theme help me
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, could you please unregister / deactivate the theme license from the old domain / website so that I can use the license again? I no longer have access to my old WP to deactivate it myself.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Question, I have purchased the theme on Envato Market. Here, I can manage my subscription. Do I have to register at EXTEMOS as well with a separate account? If yes, is my license connected automatically to the account?
First read and then ask. Now everything is done. Thanks!
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
hi there,
I see that a lot of texts are not translated and keep appearing in english even if I have the website in another language. Is there any way i can translate these texts ?? A .po or .mo file somewhere or a plugin ??
Thanks
I see that there are a lot and a lot of texts lie KEEP READING, COMPARE, People watching this product now!, etc… etc… that I do not know from where to translate, also a lot of them for woocommerce options that is supposed to be allready translated by the woocommerce plugin
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
OK, opened a ticket #521659
these are just a few examples: https://prnt.sc/uvKdnr9IfAGV https://prnt.sc/0iQFp7BJnUPy https://prnt.sc/J98yH2fE83Bw https://prnt.sc/CH2HFfR32-bj https://prnt.sc/z0-19O_Jyeol https://prnt.sc/kOG9KXv3rOTkI installed LOCO TRANSLATE PLUGIN but I see that id doesn’t finds the .po or .mo of the theme
Thank you. We have answered your topic. Please, continue the conversation there.
Hello,
In order to make the “Custom off-canvas sidebar” on the Layouts using Elementor, you need to do the following:
1. Make a section with 2 columns, one of them can contain the sidebar element or filter widgets and another will have your products element. https://take.ms/uti4Y 2. Edit the “Sidebar” column and in its settings set the Column role for “off-canvas layout” as “Off canvas”: https://take.ms/puKlD . Also, specify which devices you want to apply this on: https://take.ms/ZljnG
The column with the products should have the “Content column” value in the “Column role” field: https://take.ms/zC3J1
IMPORTANT: both sidebar and content columns should have the same devices selected.
3. Add the “Off-canvas column button” element inside your “Content column”.
https://take.ms/GaW3YThe result would be like in this video: https://take.ms/4iVBO
Kind Regards
Could you please tell me how to fix it?
I purchased the theme from a reseller so I don’t have a purchase code to register at the support forum. I’ll be gratefully if you send me your email to send you my website login data.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Please check the screenshot above ,so you can understand what happened!
(again) I can’t create a topic on your support forum
We provide support via our support forum only. Could you please clarify why you can’t create a topic on our support forum?
Hello,
Sorry, but we can visit this website. Could you please send us a screenshot? Thank you in advance.
Kind Regards
Ohh, yeah its region blocked it seems, here is the picture of the search bar. Im not sure if that can be done on woodmart or we could make it with something like ajax search pro plugin
https://postimg.cc/NyWh5y5dUnfortunately, there is no such a search bar in our theme.
Hi, I can’t visualize a header image in the shop page, help.
I solve it
Is there anyway you can add video url in post type OR in wherever page title is displaying cause we can run backgorund video in page title bg instead of image, please advice if something is possible.
Hello,
Could you please send us some example or screenshot so we can better understand what are you trying to achieve?
Kind Regards
Hi, can the regular license allow vendor to register, create listings of their products, and can customers buy and pay for goods and have their goods track with just the regular license?
Hello,
Thank you for contacting us.
Yes, you can use a Regular license for your multivendor store without any issues.
Kind Regards
HI, how to make variations like on https://woodmart.xtemos.com/mega-electronics/product/apple-iphone-13-mini/ and why, when installing the demo template, does it not correspond to the example on the site?
Hello,
Here is an article that will help you create a variable product with our theme’s swatches https://xtemos.com/docs-topic/variable-products-and-swatches/ Our dummy content contains one example of a variable product. If you don’t have it, please, create a topic on our support forum so we can check what is wrong.
Kind Regards
You’re support master broke my web site product filter!
1. Title disappeared; 2. Breadcrumbs moved to center instead of left side; 3. Products per page and sorting moved left, it must be right side; 4. Filter sidebar style looks disgusting.
Can you fix it ASAP??? I need it to be like in original demo.
Hello,
We are sorry for the inconvenience. Your topic is currently under review and will be replied by our specialist asap.
Kind Regards
I’m wondering to know why you are so late in answering on your support forum!
Hello,
Our support working time is 9 AM to 6 PM Monday to Saturday GMT+2. Our agents work in different time zones so the answer might be expected at another time as well. Usually, it takes a few hours to answer during working time and 12-48 hours on weekends and holidays.
Kind Regards
do you have quenstions&answer tab on product page for furniture2 theme?
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
Hello, good time, if I buy your template, will you translate it into Farsi for me? Do I have to do something for this?
Hello,
Thank you for being interested in our theme. Yes, you can translate it easily using the Loco Translate plugin. Here is a documentation for this https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/
Kind Regards
Hi there, Good day
May I know how do we set the page to become a catelog site that not showing price, but after user logged in to their account only they are able to view the product prices?
Thanks!
Hello,
Try to enable the “Login to see add to cart and prices” option in Theme Settings -> Shop.
Kind Regards
Thank u so much! I have another question could we allow user to view the website only when they are logged in?
Hello,
You can enable maintenance mode in Theme Settings -> Maintenance to hide your website from all not-logged-in visitors.
Kind Regards
Oic ok thanks! will give it a try
Hi
Please tell me how you create these product variations: https://woodmart.xtemos.com/accessories/product/epik-silicone-case-full/I mean when I click the image of the colure, the page reloads and URL changes and it means you created 3 products but they are linked in variations
sorry for posting here, you are moving the support forum to the new site and we couldn’t log in to that site
Thanks alot
Hello,
It is made of a “Linked variations” option. Check our documentation here https://xtemos.com/docs-topic/linked-variations/ Note that you can create topics on our support forum now.
Kind Regards
We submit a ticket, thanks for help
Hello,
How do I make the color attributes appear on the products, such as in the Demo Landing Gadget, to the products with the Demo Accessories?
thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I would like to buy your theme so I would like to know if you plan to make your theme a website builder in future updates?
Hello,
Thank you for being interested in our theme and contacting us.
We are working on a Gutenberg-based that will be a part of our 8.0 update next year.
Kind Regards
Hi. Not able to save header changes… When I click to save changes, it keep rolling and never save. I increase memory and PHP max input vars limit to 10000, but still is not saving… I also tried to apply Patcher and the same thing was happening… Is not applying or saving. Please check screenshot: https://prnt.sc/y2PUxOfDcdM9
Any suggestions?
Thank you!
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
