12912 comments found.
Hi! Thanx for your theme! Would you plz tell me – How to enable a button to remove all products from the cart and in the checkout page? It happens, that the user wants to delete the entire order cart. Is it possible to configure this in your theme? Thank!
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
Thanks, but can I hope in the future that you will add such functionality to your theme?
We will consider this as a feature request for our future updates.
Thank you, You are the best!
Which one do you recommend? for image formats. jpeg, avif, webp? can you please tell me I am using furniture2theme.
Hello,
We recommend using either jpeg or webp. Webp is a modern standard and it should be the best option for performance.
Kind Regards
Hi, I use ‘Woocommerce Bookings’. The reservation calendar is displayed on the product page from a computer, but it is not displayed from a mobile phone. Is Woodmart compatible with Woocommerce Bookings? Or do you think this is a problem with my website? Thanks in advance.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi dear Xthemos I am building an international site where i will use dollar and Euro. In the Woodmart demo mega Electronic there is listed in the menu dollar and Euro. Also Deutsch and united kingdom. How to use that in a proper way?
Hello,
It is just an example of a custom menu on our demo. For a real currency switcher, you need to install an extra plugin that will allow you to add as many currencies as you need.
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I want to use furniture2 theme. I saw that the products photo size is 700×800 pixels. What if I use 1500×1500 pixels. may it affect negatively website speed performance or may affect negatively someting?
Hello,
Increasing your photo size will increase your page weight in Bytes. So it is natural that it will need a longer time to load the page in this case.
Kind Regards
I Have purchased woodmart theme but now i have reinstalled WordPress and woodmart theme but unable to activate the theme due to some error. like You already activated the theme and don’t have more domains for this license. but i am not changing my domain so please reset my key or give me solution for this please.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Hi, I have a question, there is no way to play videos directly on the produce page. Archives? Or the home page?
Because I want customers to be able to view the video directly from this page, because the customer can view the product presentation video directly if he passes through the mouse on the product, the video starts automatically?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
There will be an update that contains this future operation???
Currently, we don’t have such plans for our future updates.
After so much testing, Ive found Woodmart is the fastest theme for wp, in Performance section there shoul be an option to disable all scripts/css, cause for a simple website without woocommerce does not need any type of script, so include an option that can disable all woo, other addons css/script, or advice something that we can add do directly like do not add css all/or should be available as checkbox option, adding from list is taking too much time.
most fo elementor widget does not support dynamic tag, do think to add more elementor widgets.
Hello,
Thank you very much for using our theme and for the feedback.
You don’t need to manually disable scripts and styles on your website. The theme will do this automatically for you. So if you don’t use WooCommerce, it will not load any styles or scripts for this.
Kind Regards
Hello,I am no longer using the same domain that I used your theme.. Kindly reset me to my new domain www.girlsontopbd.com Thank you.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
I can’t creat account in your website. When i try its showing purchaee code is already used..but i have no account in your website,so that why this msg showing? Please help me about my license,
Please, try to create an account on our website now and let me know if it works.
Hi, I’m in Italy and I need to translate some words that I can’t translate with Loco Translate. In particular, I noticed that these are words on the “cart” or “checkout” pages… For example the word “VAT” meant for taxes in Italy is “IVA” and I need to change it. Even the words “Billing Details” and “Your Order” and “Payment Information” I can’t translate. what should I do? Thank you
Hello,
You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
When you create the translation file in the same language which you have set in Dashboard > Settings > General, you can replace a string and rewrite it this way. Please check and follow this: https://localise.biz/wordpress/plugin/manual
Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.
In order to translate the WooCommerce strings, you need to create a separate translation in Loco > Plugins > WooCommerce in the same way as shown in the video.
Best Regards
Hi, the problem is not solved, i cant change titles on checkout page, i followed the steps and the translation os WOOCOMMERCE plugin is good! but in the site still see this titles: “Billing Details” “Your Order” “Payment Information”
and also i CANT find this string:
"Your order is expected to leave our warehouse within 1-7 days."loco seems configurated good.
help pls
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How to Import FULL Dummy Content ? We have imported your new gaming theme but on your previews there are 4 pages of 24/page products. but upon import only 2 pages meaning only 48 get imported,
Does it have to do with PHP Limit? Is there way to import full dummy Content after a prebuild website installation ?
Hello,
Thank you for reaching out. Our demo includes a basic set of products, pages, and posts to demonstrate how content is created within our theme. Importing a large number of products can be time-consuming and take up a significant amount of space on your server. However, it doesn’t make sense to do so because all the other products are merely copies of the same items. Therefore, if needed, you can simply duplicate them.
Best regards
thanks please can you give us full export of your current demo product data from gaming theme. they all individual items and needed please?
Hello,
Unfortunately, it is not possible to make a full export for our demo. You can import the dummy content that comes with the theme only.
Kind Regards
Hi there, is there any ETA for the next release of the theme?
Hello,
Our next update is almost ready. We are doing the last preparation and hope to release it either next week or right after the New Year.
Kind Regards
I am facing issues with the product images. Whenever i click on the button (Click to Enlarge) on product page. It shows only black screen. currently the product image is in Png format. But when i update the same product with JPG image, it works fine. Please tell how to resolve this issue ASAP.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Hello. Is this theme compatible with YITH WooCommerce Affiliates?
Hello,
We didn’t have a chance to test our theme with this plugin for full compatibility. But in general, it should work without problems. If you face any, you can create a topic on our support forum and we will try to do our best to help you.
Kind Regards
I’m having some problems with the woocommerce 8.4.0, I’ve just update the theme and the plugin but there’s a fatal error on the single product page.
“Fatal error: Uncaught Error: Call to undefined function woodmart_is_main_product_images_carousel() in /home/sanisystemsrl/public_html/wp-content/themes/woodmart-child/woocommerce/single-product/product-image.php:70 Stack trace: #0 /home/sanisystemsrl/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/sanisystemsrl/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1569): wc_get_template(‘single-product/...’) #2 /home/sanisystemsrl/public_html/wp-includes/class-wp-hook.php(324): woocommerce_show_product_images(’’) #3 /home/sanisystemsrl/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #4 /home/sanisystemsrl/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/sanisystemsrl/public_html/wp-content/themes/woodmart-child/woocommerce/content-single-product.php(123): do_action(‘woocommerce_bef…’) #6 /home/sanisystemsrl/public_html/wp-includes/template.php(792): require(’/home/sanisyste…’) #7 /hom in /home/sanisystemsrl/public_html/wp-content/themes/woodmart-child/woocommerce/single-product/product-image.php on line 70”
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin and FTP access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Hi There. Is safe to update to Woocommerce 8.4.0 and any issues with it hat you are aware of?
Hello,
Yes, it is safe to update. We didn’t get any problems or bug reports yet.
Kind Regards
Thank you. FYI – Woodmart Templates Gallery navigation not functioning properly
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi .. why theme has alot of resources files errors drive site speed slow .. i rebuilt my site three times to fix that content payload issue even if im using demo data
did you ignored my comment !!!
It’s inappropriate …
Your support like that ???
Hello,
In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards XTemos Studio
Good for yours .. but you can check url that just demo data and rquired plugin
https://aqualine.site/Yes, we see. But, please, refer to the article first. It has all the explanations about this and the dummy data as well.
Yes it is useful thank you
When will the new year’s sale be?
Hello,
Thank you for your question.
Currently, we don’t have any plans to run a promotion in the nearest future.
Kind Regards
Pre- sale question 1) Can we do item configuration ? (eg: size, dimension , color0 ? 2) can we set delivery based on location ? 3) will customer be able to order status from their profile ? 4) do you provide order status notification ? 5) can they view invoice from their account ? 6) Can we set delivery fee based on individual item ? 7) can we add differed sizes functionality? ( eg: bed size, mattress size) 
Can we add different type option for individual item ?
thanks and your reply is much appreciated.
Hello,
Thank you for being interested in our theme and contacting us.
1. Yes, you can use Variable product functionality for this that comes with WooCommerce plugin https://woo.com/document/variable-product/
2, 3, 4, 5, 6. Most of these functions are not related to our theme. They come with WooCommerce plugin. We recommend you install this plugin first and check everything. It is free so you can do this freely before purchasing our theme.
7. It seems to be the same as first question so yes, you can create product variations based on attributes.
Kind Regards
