110 comments found.
Where is the INTEGRATED co-authors plugin support?
Hello,
The theme supports the Co-Authors Plus plugin. https://wordpress.org/plugins/co-authors-plus/Thank you for using our theme.
Wow…another extra plugin…..and one that has bad reviews and was last updated 6 months ago. Great!
Hello,
You asked if the theme supports this plugin, I answered you that yes, supports, but the plugin is not required to use. We cannot be responsible for the operation of the plugin since we are not the authors of this plugin.
Thanks.
Heavily disapointed by this answer. So if i bought your theme for also multi-author use you saddle me up with a extra plugin to download which is NOT updated for 6 months and is NOT safe to use with current WP version. What are your quality standards may I ask kindly?
Please kindly note that the Co-Authors Plus plugin has been developed by Automattic, developers of WordPress itself. It is the highest standard. The low rating of the plugin is because most themes do not provide a proper integration with the plugin.
True…....but it is not updated last 6 months so possible vulnerabilities as you know.
I try to find differences between this theme and Blueprint. What is the major difference between these two themes?
Hello,
All of our themes are different, both in functionality and design, the similarity in them is that almost all of our themes are the same, themes for a blog or news, but in fact all the themes are different.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I have an issue when I imported the demos content. Is there any way to delete the newsletter pop-up from the home? I cannot find how to remove it.
Thank you in advance
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
i wanted to buy your theme but you have not done implementing google schema on the post page.. why is that? I use schema checker tool to check your post pages there is no schema. Only on the home page.
Hello,
As usual, the theme, is not responsible for displaying Google schema in the code, but an additional plugin, for these purposes we recommend using a Yoast SEO plugin.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I guess you already have yoast seo plugin installed on your demos right? If so then why is schema only showing on home page and not post page for your demo with the plugin installed.
Hello,
On the demo site the plugin Yoast SEO is not enabled. https://caards.codesupply.co/caards/Thanks.
Well that means you did not integrate schema properly.. If you can do it for home page then why not for all the other pages? Every theme developer does this. Why are we relying on yoast for schema? Just adding plugins for small things is not a solution. You are supposed to be updating your theme.. Your theme is not perfect yet and you have stopped releasing updates as well.
Hello! Is that a way to remove sidebar on article posts? I want an article with full width content column. Thanks
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks!
Hey there, this theme looks great!
I have a pre-sale question: is it possible to add a subscription based plugin or paywall plugin? Will it be compatible with this theme? Or do you plan to add those features in future updates? Thanks
Hello,
This functionality, as usual, is added through an additional plugin, this is not functionality for the theme. And since our themes are created according to all the rules of WordPress, any plugin that can do this will work with our theme. I can recommend the free plugin Ultimate Member for this https://wordpress.org/plugins/ultimate-member/, but if you need more advanced features, you may want to consider other available plugins.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Thanks a lot for your reply, it’s great then. Have a great day
Hey, is it possible to bring a “review section” or any other elements with a shortcode? I need to rebuild some stuff with Elementor.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket and our agents will help you promptly.
Thanks a lot for your purchase!
I think it is something you can answer here, maybe someone can read it as well.
Hello,
All technical issues are resolved through the ticket system, our technical specialists will review your questions and answer your question exactly.
Thanks for understanding!
Can i use this to display Twitter feeds/posts only? Likes i want a website displaying twitter posts ONLY.
Hello,
No, this is not provided. You should try using an additional plugin that can do this.
Thank you for your interest in our Theme.
Hi, I was facing an issue with website optimizations on my installation, so I have done the same test in one demo: https://caards.codesupply.co/firmware/ on Google Page Insights, it shows issues regarding “Links do not have a discernible name” on cs-overlay-links. What do you think will you find a solution for your theme? As I see other websites have no problem like this as they have implemented the post element in another way and still being able to achieve overlay link. https://pagespeed.web.dev/analysis/https-caards-codesupply-co-firmware/msljrexral?form_factor=desktop – screenshot – https://ibb.co/qY6CsxC
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
I’m interested in buying this product, but I want to be sure. Are updates free forever, or are there limitations?
Hello,
Rest assured that updates will always be free, buy once and forever, despite the fact that support is only valid for 6 months, updates are always free.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hey there, this theme looks awesome and I’m interested in buying. 
I have a pre-sale question: is it possible to use Matomo instead of GA4 for displaying page views because Matomo is more compliant to privacy regulations in my country?
Hello,
You can’t do this automatically, but through a Сhild theme you can override the views display function. After purchasing the theme, you can contact our technical support at https://support.codesupply.co/support/submit-ticket/ and our support agents will show you which function you need to edit.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello.
I did a test on one of the demos and the results weren’t great.
Is it possible for the theme to be optimized for Core Web Vitals?
See the results at the link:
https://pagespeed.web.dev/analysis/https-caards-codesupply-co-datacrunch/zqfs23x7bv?form_factor=mobileI saw that in the documentation you recommend installing some image caching and optimization plugins. However, there are things that would need to be implemented in the theme, right? Is there an example website or reference where they have used the plugins and improved their score? Because the theme is really beautiful but with this score there is no way to use it.
Hello,
It is for this theme that we do not have fine-tuning of such optimization, but I can show you an example of another theme that is intended precisely for this. https://swyft.codesupply.co/lifestyle/ https://codesupply.co/how-to-speed-up-wordpress-site/ We have a very cool article for this on how you can achieve this result. I hope that after this you will not have any questions about optimizing site speed.Thank you for your interest in our theme and looking forward to seeing you among our customers.
One more pre-purchase question:
Is it possible to make (light/dark) style switcher to work on third party plugin elements?
Hello,
For the dark and light versions, the theme uses a datа-scheme attribute with values default and dark, they work for all elements of the theme, but for elements from other plugins you can independently add the necessary styles through additional CSS using the following structure.
[data-scheme=default] .some-element { here style for light version }
[data-scheme=dark] .some-element { here style for dark version }
If you have any additional questions about site scheme, you can also contact our support https://support.codesupply.co/support/submit-ticket/ and you will be served by one of our support specialists.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Pre-purchase question:
What will be included in the next update? As I see things like standard WordPress tables not available etc…
Hello,
Everything is fine with the theme now and for this reason there are no plans to launch a new version until some problem or compatibility with new versions of WP appears. At the moment everything is ok with the theme and does not require updates.
Please clarify that you mean that there are issues with the tables, give an example so that I understand exactly what you mean.
Thank you for your interest in our Theme.
Please check the screenshot, there is only one “Table” element in WordPress, is it designed in theme styles? Can’t see one on your online demos. Thanks
https://ibb.co/Dp9dFjKHello,
I show in the screenshot how a table block is displayed in two types of styles. https://prnt.sc/NRm3odX8AsEnThank you for your interest in our theme and looking forward to seeing you among our customers.
It’s just the table is not designed in theme style right? its complitely standard wp table.
That’s right, this is a standard Table block.
So it means it has not been designed right? and it has a standard look. Can you fix minor things like this? Thanks
Hello,
The Theme perfectly displays standard table styles, which is a big plus. There are no additional table types in the Theme, and this is not considered a issue to fix. But there are other elements in the Theme, blocks that are much more important than the table. For tables, you can use additional plugins that can create different tables.
Thanks.
When is the next update planned?
Hello,
At the moment, the theme works stably and does not require fixes or updates.
We monitor all our themes and if a theme has not been updated for half a year, this does not mean that we have forgotten about it, but on the contrary, the theme was made so well that it has been working without failures for so long. We will launch an update if there are fixes or improvements, but at the moment everything is fine with the theme and does not need updating.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
With the Artboard-home page, the USP is freebies. But there are no download options for the reader (per artikel/subject/in general). Please add download option.
Hello,
Please clarify your question, give more details, show it in a screenshot.
Not a support question, but does Caards theme have the feature to allow a page to be set to be dark mode only? So the page is always dark?
I am not saying can I individually change each one via CSS or anything, I am saying does the Caards theme have an option per page to set a specific page to be dark mode only?
Hello,
The scheme mode is configured the same for all pages, and it is not possible to do this separately.
Thanks.
Please can this be a feature request, as I have done it manually, but so much unnecessary CSS involved. Many thanks, have a good day!
Hello,
It would be great if there was such an opportunity, but you must understand that the scheme mode only at first glance seems simple, but in fact it is very complex, since it does not depend only on the site, but also on the device’s scheme, on the cache, and it does a lot something else, and it cannot be done quickly, simply and universally.
Thanks for understanding.
Hey there, I’ve noticed that the theme is awesome on parts of a basic wordpress site, but for any type of woocommerce work, there is NO support or customisation options.
I saw that you mentioned you are working on this 7 months ago to the user (Breezr), any updates on this?
Hmm I think I’ve found a solution, I’ve just purchased this Store Customizer plugin as it’s pretty lightweight too it seems and has a lot of woocommerce display and setup options.
Any plans for any native support?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for using our theme!
No need, found a solution, many thanks.
Great,
Wishing you the best in your future endeavors with your site.
Hey there, I’ve noticed that the theme is awesome on parts of a basic wordpress site, but for any type of woocommerce work, there is NO support or customisation options.
I saw that you mentioned you are working on this 7 months ago to the user (Breezr), any updates on this?
Hello,
You wrote the same question twice, I wrote you the answer above.
Thanks a lot for using our theme!
Is the theme updated within wordpress or do i need to download updates from here?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
As other people have noted, the Powerkit plugin that comes with this theme is NOT displaying page views and shares pulled from Google Analytics 4, meaning a key element of the theme is non-functional. Can you please fix it? We’ve asked support several times now without a fix being supplied.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Tried to sort this via support ticket, but the developers will not help.
Hello,
Our developers are currently dealing with your issue, please wait for an answer in the ticket system, they will write you a message about the process shortly.
Thank you for your understanding.
