143 comments found.
I see this theme has disabled breadcrumbs for the store product pages (woocommerce). How can we re-enable breadcrumbs?
Hello,
Unfortunately, the shop breadcrumbs doesn’t included with Alioth. You can use and external plugin to activate them.
Kind regards.
I wanted to purchase the theme, but I see that they don’t update their themes and I see many comments from dissatisfied customers. 
My support ended but I have errors from the template. I send you an email to solve this. It’s urgent.
????
Hello,
You’r email has been answered.
Kind regards.
Hi, great theme. There is a easy way to display the work showcase grid in three columns?
Hello, thanks for your interest in Alioth.
Yes, if you open a support ticket here: https://pethemes.ticksy.com our support team will assist you quickly.
Kind regards.
My support ended but I have errors now and I think because the template is not updated for a long time and I really need help because the website reports an error that is A critical error has occurred on your site. But the blog is still going and shop. Please help!!
Hello,
Can you please send us an email with your dashboard credentials to hello@pethemes.com we’ll check what we can do for you.
Kind regards.
I sent you an email address a week ago but have not received a response yet? I still hope for an answer. Thanks
Hello,
We couldn’t view an email regarding to your questions can you please let us know your email address so we can check this out.
Kind regards.
I have again sent a copy of the email to hello@pethemes.com
Thanks
Hello, thank you.
You’r email has been answered.
Kind regards.
I have set up a multilingual site, can you tell me if it is possible to translate the widget with the button in the header? I use WPML, but I can’t do it anyway. Thanks
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team will help you asap.
Kind regards.
Hi, Is an update planned soon?
please ?
Hello, sorry for late answer.
Yes, we are planning to release an update in this month for Elementor containers compatibility.
Kind regards.
ok thank you
My support ended but I have errors now and I think because the app is not updated for a long time… and I really need help… I asked for help on https://pethemes.freshdesk.com/support/home but I got no answer…
Hello,
Our support ticket system moved to https://pethemes.ticksy.com can you please open a support ticket via the link I provided.
Kindest.
Also having this issue – Even tried installing ACF Pro. biut its being blocked. No filter in the php as suggested.
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team will help you quickly.
Kind regards.
Hi, I post a ticket in the support area https://pethemes.freshdesk.com/support/home five days ago…. and I have no news…. Please… ticket number #3308 Thanks!!
Hello,
Our support ticket system moved to https://pethemes.ticksy.com Can you please open your ticket via that link.
Kind regards.
Hi, I would like to know which them do you recommend more?Alioth or Nayla?
Hello, thanks for your interest in our products.
In comparing Alioth and Nayla, we highly recommend Nayla over Alioth. Nayla is a superior choice as it not only offers everything that Alioth does but also provides a plethora of additional features and benefits.
Nayla encompasses a broader range of demos and page building elements, allowing for a more comprehensive and versatile website design. With its extensive flexibility, Nayla empowers users to create a wide array of design components using Elementor, such as headers, footers, sub-menus, and more. It effectively serves as our primary and flagship product, surpassing Alioth in terms of functionality and user experience.
Best regards.
The theme has javascript console errors, it breaks on iPad and your support page also doesnt work.
Hello, thanks for purchasing Alioth.
Your support ticket has been answered.
Warm regards.
hi I purchased your theme yesterday for 69 dollars. but im not able to get homepage properly. please help
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
I know that my support period has already ended; nonetheless, I purchased your template and I require updates that resolve these issues.
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thrown in /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php on line 308 [25-Jul-2023 18:55:04 UTC] PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, function “woo_cart_but_count” not found or invalid function name in /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php:308 Stack trace: #0 /home2/orpheoc1/public_html/luna/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #1 /home2/orpheoc1/public_html/luna/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(229): apply_filters(‘woocommerce_add…’, Array) #2 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(308): WC_AJAX::get_refreshed_fragments(’’) #3 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(’’, Array) #4 /home2/orpheoc1/public_html/luna/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home2/orpheoc1/public_html/luna/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(96): do_action(‘wc_ajax_get_ref…’) #6 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax(’’) #7 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #8 /home2/orpheoc1/public_html/luna/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /home2/orpheoc1/public_html/luna/wp-includes/template-loader.php(13): do_action(‘template_redire…’) #10 /home2/orpheoc1/public_html/luna/wp-blog-header.php(19): require_once(’/home2/orpheoc1…’) #11 /home2/orpheoc1/public_html/luna/index.php(17): require(’/home2/orpheoc1…’) #12 {main} thrown in /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php on line 308 [25-Jul-2023 19:08:29 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_average_rating() on bool in /home2/orpheoc1/public_html/luna/wp-content/plugins/alioth-elementor-extension/widgets/single-product.php:294 Stack trace: #0 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): ElementorAlioth\Widgets\AliothSingleProduct->render() #1 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content() #3 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content() #4 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element() #5 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content() #6 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element() #7 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content() #8 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/core/base/document.php(1711): Elementor\Element_Base->print_element() #9 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/core/base/document.php(1106): Elementor\Core\Base\Document->print_elements(Array) #10 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/frontend.php(1179): Elementor\Core\Base\Document->print_elements_with_wrapper(Array) #11 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/frontend.php(1074): Elementor\Frontend->get_builder_content(363) #12 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(308): Elementor\Frontend->apply_builder_in_content(’<!—Products Ca…’) #13 /home2/orpheoc1/public_html/luna/wp-includes/plugin.php(205): WP_Hook->apply_filters(’<!—Products Ca…’, Array) #14 /home2/orpheoc1/public_html/luna/wp-includes/post-template.php(255): apply_filters(‘the_content’, ’<!—Products Ca…’) #15 /home2/orpheoc1/public_html/luna/wp-content/themes/alioth/template-parts/content-page.php(95): the_content() #16 /home2/orpheoc1/public_html/luna/wp-includes/template.php(785): require(’/home2/orpheoc1…’) #17 /home2/orpheoc1/public_html/luna/wp-includes/template.php(718): load_template(’/home2/orpheoc1…’, false, Array) #18 /home2/orpheoc1/public_html/luna/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #19 /home2/orpheoc1/public_html/luna/wp-content/themes/alioth/page.php(37): get_template_part(‘template-parts/...’, ‘page’) #20 /home2/orpheoc1/public_html/luna/wp-includes/template-loader.php(106): include(’/home2/orpheoc1…’) #21 /home2/orpheoc1/public_html/luna/wp-blog-header.php(19): require_once(’/home2/orpheoc1…’) #22 /home2/orpheoc1/public_html/luna/index.php(17): require(’/home2/orpheoc1…’) #23 {main} thrown in /home2/orpheoc1/public_html/luna/wp-content/plugins/alioth-elementor-extension/widgets/single-product.php on line 294 [25-Jul-2023 19:12:05 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_average_rating() on bool in /home2/orpheoc1/public_html/luna/wp-content/plugins/alioth-elementor-extension/widgets/single-product.php:294 Stack trace: #0 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): ElementorAlioth\Widgets\AliothSingleProduct->render() #1 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content() #3 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content() #4 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element() #5 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content() #6 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element() #7 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content() #8 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/core/base/document.php(1711): Elementor\Element_Base->print_element() #9 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/core/base/document.php(1106): Elementor\Core\Base\Document->print_elements(Array) #10 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/frontend.php(1179): Elementor\Core\Base\Document->print_elements_with_wrapper(Array) #11 /home2/orpheoc1/public_html/luna/wp-content/plugins/elementor/includes/frontend.php(1074): Elementor\Frontend->get_builder_content(363) #12 /home2/orpheoc1/public_html/luna/wp-includes/class-wp-hook.php(308): Elementor\Frontend->apply_builder_in_content(’<!—Products Ca…’) #13 /home2/orpheoc1/public_html/luna/wp-includes/plugin.php(205): WP_Hook->apply_filters(’<!—Products Ca…’, Array) #14 /home2/orpheoc1/public_html/luna/wp-includes/post-template.php(255): apply_filters(‘the_content’, ’<!—Products Ca…’) #15 /home2/orpheoc1/public_html/luna/wp-content/themes/alioth/template-parts/content-page.php(95): the_content() #16 /home2/orpheoc1/public_html/luna/wp-includes/template.php(785): require(’/home2/orpheoc1…’) #17 /home2/orpheoc1/public_html/luna/wp-includes/template.php(718): load_template(’/home2/orpheoc1…’, false, Array) #18 /home2/orpheoc1/public_html/luna/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #19 /home2/orpheoc1/public_html/luna/wp-content/themes/alioth/page.php(37): get_template_part(‘template-parts/...’, ‘page’) #20 /home2/orpheoc1/public_html/luna/wp-includes/template-loader.php(106): include(’/home2/orpheoc1…’) #21 /home2/orpheoc1/public_html/luna/wp-blog-header.php(19): require_once(’/home2/orpheoc1…’) #22 /home2/orpheoc1/public_html/luna/index.php(17): require(’/home2/orpheoc1…’) #23 {main} thrown in /home2/orpheoc1/public_html/luna/wp-content/plugins/alioth-elementor-extension/widgets/single-product.php on line 294
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Why are your Theme options only visible on Safari, but are missing on Chrome? And why do design options get lost on other Browsers?
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Hi, I’m looking to purchasing this theme, but noticed that some issues in safari mobile browser. There are some image alignment issues on slideshows some images don’t appear on first reveal until I refresh the mobile page. has these issues been resolved (is the demo uptodate?) Thanks
Hello,
Yes the issues are resolved on purchased version. But if you detect any other issues after you purchased the item. Our support team can fix these quickly.
Kind regards.
Hi, Loved the them before buying it. Since I got the theme I couldn’t get it to look exactly as the demo with many issues in the design. I kept putting it off till it got to the point that i can’t even using it.
When uploading my own logo the header is no-longer aligned no matter how much I tried to dial the right sizes. Even uploading the theme original logo, still doesn’t look great.
How can i get those issues solved? Unfortunately seems that I kept putting this off for 6 months yet still couldn’t upgrade my site with the theme.
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Hello, thanks for your interest in Alioth.
Normally it’s not, but it can be possible with some little coding. If you contact our support team after purchasing the item. Our support team can handle this for you.
Kind regards.
Great design and support! Answered and solved my issue quickly and professionally! keep up the great work Pethemes!
Thank you so much!
We’re very glad.
Kind regards.
