301 comments found.
If we want to import a new demo, so the previous demo will uninstall? What type of system is that? We can use multiple demos on multiple pages, like if a company provides Digital marketing, web , consulting etc. So here we have different demos for this. We want to import multiple demos, and with our permission, It means When we wwant to import that it will ask first you want to take the previous demo and use it or not
Hi, when you install the demo, it imports all of the inner pages and the full site settings including header, footer and other settings and that is why we had to replace with the previous version.
BUT YOU CAN IMPORT ANY PAGES OR SECTION. This is very simple, just create a new page, then click on edit with elementor, and then you can import any pages or any sections. just simplly check this video https://www.loom.com/share/f7237cfeed6b498b8010126db9aef21d?sid=189a297b-a1b9-4264-a79c-4ece87e2051a IF STILL NEED HELP. Create a support ticket here, We will help you immediately. https://crowdyflow.ticksy.com/Thanks
Hi, We have fixed the template import issues. So if you update the theme with the latest version, you can easily import any sections. Thanks
I think parallax needs a good documentation site, Here the Megamenu is not showing, I have done all sorry things, But when I hover over the menu it is not showing.
Also on the demo theme when I imported a demo, I saw a mega menu there that mentioned all demo pages ,whichwas builtd without elements , I also want to make a mega menu likethis , Please give me details
hi, We have replied to your ticket and we are here to help you for any kind of issues, We have mega menu builder, you can easily create mega menu. please communicate through support form and our support team will help you to sort any kind of issues.
Elementor is so slow, is there any chance how we can speed up that? It’s fresh setup but its too laggy
Thanks
I can’t able to use other sections from different demos, able to import only one demo data at a time, it just overwrites the previous one if I click to ‘Install’ a different demo data.
Thanks
We have fixed the scrolling and template import issues. Please update your themes and plugins, and you will be able to import all sections and pages seamlessly.
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
Does this theme have html version?
yes, it has html version and you can get it here https://themeforest.net/item/arolax-creative-digital-agency-theme/54180776?s_rank=1
When we save a template within the demo and use it on another page, the theme’s behavior becomes strange. The design gets completely messed up. Please fix this bug.
We’ve already replied to your support ticket. Please check your support ticket. Thanks
We have fixed the scrolling and template import issues. Please update your themes and plugins, and you will be able to import all sections and pages seamlessly.
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
I can’t able to use other sections from different demos, I just use it by using json export/import, but the whole section becomes skeleton. Also, the elementor is very very slow. On top of that, their support is not replying from last 2-days. What’s the refund policy now?
Sorry for the late reply. I’ve already replied to your support ticket. Please check your support ticket. Thanks
yesterday, We had a official program and that is why we ware late. Thanks
We have fixed the scrolling and template import issues. Please update your themes and plugins, and you will be able to import all sections and pages seamlessly.
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
Will the shop become much better? Woocommerce ? It’s a deal breaker.. I would buy several license if you could make beautiful e commerce pages. otherwise very Thanks
We are working on woo commerce shop page, we are hoping within next months, we will release that, thanks
We’ve been long-time customers of Themeforest, having purchased over 100 themes from the platform. However, this particular theme has been extremely challenging to work with. The primary demo page they showcase (https://crowdytheme.com/wp/arolax/branding-agency/) is nearly impossible to edit efficiently. Despite multiple attempts to reach out to the theme developers, we’ve only received vague responses, with them repeatedly stating, “it works fine for us,” without addressing the core issues.
Due to the lack of proper support, we’ve decided to switch to a different theme altogether. If anyone needs further details about the problems we encountered, feel free to reach out to me at kalyangali@gmail.com.
Hey, I’ve already replied your support ticket. Please check your support ticket. Thanks
Hi, I purchased this theme and install it. I am facing problem with the header. From theme settings the header is not chooseable and when i tried to enable the sticky header , it’s not working. Also the elementor is slow. Here is my website Url: https://trendswordpress.com/ . Kindly generate a ticket and share the access. Thank you.
Hey, I have checked your site but for the backend issue, i can’t check that, can you please create a support ticket here and we will check and solve your issue. https://crowdyflow.ticksy.com/ Thanks
The design of pages in Elementor is with flexbox and the editor of Elementor is slow. Does everyone have this problem? I also increased the PHP memory limit.
If you need any help. Please create a support ticket here: https://crowdyflow.ticksy.com/
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
installed the theme and followed the documentation but the site is broken, i submitted a support and no response. here is my link to the site https://krause1080.live-website.com/ can anyone help me?
Hi, We are checking your support ticket and hope will be solved very soon.
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
When I want to install the demo, I got the following error “Execution Failed. Please check the error.log”. sent a ticket no response yet
Hey, I’ve already replied your support ticket. Please check your support ticket.
Thanks
almost 48 hours and still no response
Hey, I’ve already replied to your support ticket. Please check your support ticket.
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
Hey there, is there any known issue with elementor pro and your theme? I am getting crashes while trying to utilize your theme.
Can you please check also the ticket i opened in your support fourm? Thank you
Hey, I’ve already replied to your support ticket. Please check your support ticket. Thanks
Thank you for using the Arolax theme! We’re happy to let you know that all your issues have been resolved. If you encounter any further problems, please don’t hesitate to reach out by creating a support ticket. We’re always here and happy to help with any technical concerns you may have.
Why when I click on update it is not accepted!!! It tells me that Update is not available
We are working on the udpate from wordpress Admin, So hope within this week you will be able to update from Wordpress dashboard.
Hi.. I am using the mordern agency layout on my website, however, I would like to use the Menu that is available on the Video Production layout you have… how can I do that? please help.
Please crreate a support ticket here: https://crowdyflow.ticksy.com/
GSAP ‘scrollsmoother’ and ‘SplitText.min’ it is paid plugin of Club GreenSock, you used this plugin so can I face any problem in future. please let me khow.
If this plugin is free so can I commercially use this plugin in another project?
All of the pro plugin is combined with this theme and if you buy the theme, you don’t need to buy the pro version of them. So for any other website, you need to make sure you are using our theme. Thanks
Hello, Appreciated, is it possible to reduce to 19 as was few days ago,
Sorry for asking, just not have enough budget …
Thank you in advance
We are sorry for this. We don’t have any discount at the moment.
hey,, last chance to get it
Hello team, I wanted to buy this Themes, but from 19$ to 89$ in 1-week it’s a bit excessive, it’s pity that i have to look for something else…
Maybe you could make an exception 24h offer i could buy it today ?
Thank you
We’ve decreased our theme price. Now our theme price is $59. Thanks
Hello, Appreciated, is it possible to reduce to 29 as was few days ago, i could take it right now and maybe increase the price. i know you have mentioned that you will increased after number of buyer…
Sorry for asking, just not have enough budget for the moment.
Thank you in advance
Thank you, you too.
hey,, last chance to get it
OMG!!
Thank you guys You rock! just get it now 
I really appreciated Thank you again.
Thank you too
Hello, Just a quick question what is the best caching plugin to use for the theme
WP Rocket, Also, If you need any help, please create a support ticket here: https://crowdyflow.ticksy.com/
Hi team presale question… why theme is 89 dollars since before 600 customers it says 29?
Hi team can we get the 29 offer before 600 sales for this weekend?
We’ve decreased our theme price. Now our theme price is $59.
hey,, last chance to get it
Thanks for the offer team and heads up , got it!
Team i tried to import travel demo and it stopped at some point threw this error , Ajax error Object parsererror SyntaxError: Unexpected token ’<’, ”<!doctype ”... is not valid JSON at parse (<anonymous>)
after reloading page i saw that it imported demo but the page is broken i mean its not fullwidth like here
https://crowdytheme.com/wp/arolax/travel-agency/home/its like here
https://crowdytheme.com/wp/arolax/travel-agency/how can i import properly? Thanks.
Hey, To import demo on your website, please follow this documentation: https://support.crowdytheme.com/docs/license/site-setup/import-demo-content-2/
Also, If you need any help, Please create a support ticket: https://crowdyflow.ticksy.com/
Thanks
Thanks team i opened a ticket!
Okay, Our support team will help your issue to solve.
Hi team is the support working or any issue with server cause i try to reply to my ticket and is stuck in loading?
Hey, Our support team already replied your support ticket. Please check your support ticket.
Hi team yes i know i mean i try to reply with a new small issue i have but i cant post a reply on same ticketi.. it loading and stucks. Should i open new ticket?
Please try to create a new ticket or you can email us. Our support email is: hello.wealcoder@gmail.com
Thanks
Its ok team i managed to reply! Thanks!
Thank you
